The UPS Store Reviews | Glassdoor

The UPS Store Reviews

Updated 19 Sep 2019

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Found 878 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
The UPS Store CEO Tim Davis
Tim Davis
200 Ratings
  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Grosse Pointe, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The UPS Store full-time for more than a year

    Pros

    laid back atmosphere and good customer service experience. lenient around scheduling beside peak.

    Cons

    Gets very busy around peak season

    The UPS Store2019-06-21
  2. "Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Stockbridge, GA

    I worked at The UPS Store full-time for more than a year

    Pros

    Great place to learn new skills and connect with people

    Cons

    A franchise so depending on the owners could be bad or good

    The UPS Store2019-06-20
  3. "Worst employer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cleveland Heights, Cuyahoga, OH

    I worked at The UPS Store part-time for less than a year

    Pros

    Pay is commensurate with the work

    Cons

    Poor guidance, zero flexibility, and not engaging with employees

    The UPS Store2019-06-18
  4. "Great place for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The UPS Store part-time for less than a year

    Pros

    Great schedule and nice hours

    Cons

    The pay is a little low

    The UPS Store2019-06-12
  5. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Courier in Salt Lake City, UT

    I worked at The UPS Store full-time for more than a year

    Pros

    good pay but stressful work environment.

    Cons

    Stressful dealing with the route.

    The UPS Store2019-06-11
  6. "Store Associate"

    StarStarStarStarStar
     

    I worked at The UPS Store

    Pros

    Active, Great co-workers, and flexible schedule.

    Cons

    Have to be moving a lot

    The UPS Store2019-06-10
  7. "good student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shipping Clerk 

    I worked at The UPS Store full-time for more than a year

    Pros

    You get to learn all of the basics as far as faxing,scanning, copying, etc. The customers/mailboxholders can make the job great once you form a relationship with them.

    Cons

    This isn't a job where you want to stay. Only think temporary. They are all franchises. With that being said, you will more than likely not receive benefits, paid time off, vacation, or even lunch breaks.... It can also be very stressful depending on the owner.

    Advice to Management

    If you find an employee thats great at what they do, make sure they know they are appreciated with at least some form of a raise or incentive to stay....

    The UPS Store2019-06-07
  8. "Good part-time job"

    StarStarStarStarStar
    Former Employee - Store Associate 

    I worked at The UPS Store part-time

    Pros

    Reasonable working conditions and good management

    Cons

    Long hours on your feet

    The UPS Store2019-06-03
  9. "Wouldn't go back."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in The Villages, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The UPS Store full-time for more than a year

    Pros

    Only pro was that it was a job.

    Cons

    Owners don't care about screwing over employees or how unfair their management team acts.

    Advice to Management

    Maybe actually get up from the desk and do your job?

    The UPS Store2019-05-28
  10. "Learned a lot."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The UPS Store full-time

    Pros

    Tons of things to learn about in the shopping industry, as well as printing and a plethora of other services.

    Cons

    Franchises don’t allow much room for growth.

    The UPS Store2019-05-25
Found 878 reviews