The United States Pharmacopeia Reviews | Glassdoor

The United States Pharmacopeia Reviews

17 reviews

Filter

Filter


3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Ronald T Piervincenzi
1 Rating

17 Employee Reviews

Sort: Popular Rating Date

Pros
  • The company really cares about work-life balance (in 10 reviews)

  • They have a lot of great benefits (in 10 reviews)

Cons
  • In spite of its long history and critical role in public health and pharmaceutical standards, USP is not well-known (in 10 reviews)

  • Some of the senior management that did not function well under last CEO still here (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Experience; Decent Environment; Room for improvement with management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of scope for training and learning; Great compensation with benefits; Working for a company that supports a good cause and makes a positive impact

    Cons

    Depends on your department (poor low-mid level mgmt in my specific area)


  2. Helpful (16)

    "Lots of change, much of it not for the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The United States Pharmacopeia full-time

    Pros

    Some really good people work at USP. They are the biggest asset, though the company seems oblivious to that. Scientists and computer programmers have a defined path for promotion, but not others. There is an admirable mission toward supporting public health.

    Cons

    USP is in a continual state of flux. Since the new CEO came two years ago, the organization is on an unrelenting trajectory of "strategic realignment", much of which seems to be moving in circles. There is some good intent behind this, but most of it seems without purpose. There's been a huge hiring effort at the upper management level, while we're supposedly moving from a vertical hierarchy to a more flat one. It defies logic! The focus has become very profit-driven, unusual for a non-profit. The focus has gone from achieving excellence to "high performance", with no agreement on what that means. It seems like it's more about telling people to run faster and harder without understanding the performance expectations. It's all subjective.

    I was at USP for over a decade, but I decided to get out. I fear for the future of this organization which is spending money on things that make the exterior look good, while the core is rotting away. Work-life balance is a thing of the past.

    Advice to Management

    Change can be good and necessary when implemented in logical increments that are understood by the staff. But that's not happening. Be more inclusive when implementing changes that impact peoples' work and wellbeing...make treating staff with respect a part of the mission.


  3. Helpful (2)

    "Moving On"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, salary, flexibility, and colleagues

    Cons

    Perpetual change, limited growth opportunities


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Hit or Miss (depends on what department you're in)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The United States Pharmacopeia full-time (More than 3 years)

    Pros

    Great compensation and benefits - maybe the best you'll have in your career. As a large organization, it's possible to change jobs within the organization. Possible to maintain a work life balance in the right position. There are some really high quality people working here.

    Cons

    They're afraid to fire people who shouldn't be there anymore; if someone can't do the work anymore, they're simply allowed to continue working while responsibilities are taken away and put onto other people or they're shuffled to another department. Senior leadership needs a bit of cleaning out, since they're slow to adapt and many of their departments are incredibly behind on streamlining (so many organizational processes are inefficient), embracing simple technology (a very paper-oriented office still), and continually keeping people who long ago should have been let go. If you're in the right group/right department, though, things can flow very smoothly.

    It's a very McKinsey-driven organization - to the point that employees refer to sweeping organizational changes as "being McKinseyed." Whether this is good or bad will depend on your view of McKinsey and whatever they are currently touting as how work environments and business models should look.

    Advice to Management

    Streamline processes, embrace technology that will help improve workflow, clean out the VPs and directors whose departments or groups aren't functioning well - stop reshuffling them and assigning them new titles. Too many people have been put in charge of systems and employees who shouldn't have been.


  6. Helpful (5)

    "Solid science, polarizing managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Neutral Outlook

    I have been working at The United States Pharmacopeia full-time (More than 8 years)

    Pros

    Great benefits and great opportunity to build professional networks in pharmaceutical and dietary supplement areas. While management has a lousy history, it is slowly improving.

    Cons

    The historical management of USP is a sad story that you will see detailed in other reviews. It struggles finding a way to measure it's impact and spins its wheels (and has wasted a lot of resources) as a result. is slowly getting better, but at the expense of a feeling like a for-profit corporation instead of a non-for-profit public health organization. Remains highly political for such a small organization.

    Advice to Management

    Keep moving in the direction that you are headed, but don't forget that good science and public health cannot always be monetized.


  7. Helpful (5)

    "Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Excellent benefits. Laudable mission which is codified in the FDCA of 1938. Stable business model.

    Cons

    Poor organizational culture. Any company which constantly feels the need to administer an organizational culture survey and then refuses to share the results saying some feedback was 'hurtful' obviously has serious problems.

    Advice to Management

    Top heavy management. Limited growth opportunities. Telecommuting supported in theory but not in practice.


  8. Helpful (10)

    "This Game Has Gone Into Overtime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at The United States Pharmacopeia full-time (More than 10 years)

    Pros

    Mission, perks, location, comfortable/clean facilities, benefits, work/life balance, my awesome supervisor.

    Cons

    The games continue. USP swapped one set of empiralists for a revised version. Executive managers who were kept under thumb by previous CEO have now seized the moment to use his and her influence to exact revenge on past "enemies". Execs have so many personal agendas to build/rebuild their kingdom within the empire, the mission of the organization gets lost. Several staff members have gone past their expiration date of usefulness (e.g., CSO, global Sr. VP) though concensus says they never were of much value and have survived by sucking up to the former CEO. Still the case. People in in the right clique get to keep their jobs, get promotions, regardless of the quality of their work. Conversely, those who consistently go above and beyond, but are "outsiders" get crumbs or nothing at all. No incentive to do more than the minimum when the work will not be rewarded. There is a new set of elitists within USP. I'm so grateful for my supportive (and highly qualified) supervisor who consistently makes meaningful contributions to the organization and helps his staff members to survive the madness.

    Advice to Management

    Stop claiming to want to save money while hiring 6-figure executives and keeping hangers-on on the payroll instead of cultivating existing staff with organizational knowledge and experience. Staff generally cares a lot about the mission but politics and back-biting are huge distractions if not derailments. The new CEO should reconsider in whose basket he's put his eggs.


  9. Helpful (3)

    "Perfect for supporting families or gaining experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockville, MD
    Former Employee - Anonymous Employee in Rockville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The United States Pharmacopeia full-time (More than 3 years)

    Pros

    UNBELIEVABLE benefits
    Flexible schedule
    Good location
    Great name on resume

    Cons

    Can feel like a robot at times
    No vertical movement
    multiple reorganizations aka no one is irreplaceable

    Advice to Management

    Ask low level employees for input before making changes that will drastically affect their day to day
    There are people breaking their backs while others skate by


  10. Helpful (7)

    "A gem - or a lump of coal?????"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The United States Pharmacopeia full-time (More than 8 years)

    Pros

    Benefits are still awesome, but I expect that we will have to start paying more for them. Small-ish company - opportunity for getting involved in lateral projects and tasks.

    Cons

    Extremely high turnover amongst upper management. No career path or room for advancement. Managers are allowed to make their own rules and/or choose to ignore corporate standards.


  11. Helpful (6)

    "Looking up"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very good benefits, smart and valuable middle management and staff level employees. New CEO seems to want to increase knowledge between departments, but it is too early to see if he truly does.

    Cons

    Still too much silo mentality; staffing changes seem arbitrary. Some SVP and long standing VP level who contributed too previous poor culture are still in positions of power.

    Advice to Management

    Give more than lip service to values of transparency, shared decision making, and respect. Lower level employees appreciate being heard and involved.



Showing 17 of 74 reviews
Reset Filters