The Vancouver Clinic Reviews | Glassdoor

The Vancouver Clinic Reviews

Updated February 9, 2018
61 reviews

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3.2
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Mark Mantei
7 Ratings

61 Employee Reviews

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Pros
  • Great place to work, really enjoy the team work we have here (in 3 reviews)

  • work/life balance is available and the positive team atmosphere (in 2 reviews)

Cons
  • Benefits are mediocre, no employee recognition programs and minimal educational benefits (in 3 reviews)

  • This place is not a place caring about patient care, its a place that is only concerned with the bottom line (in 3 reviews)

More Pros and Cons

  1. "Great Experience So Far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Specialist in Battle Ground, WA
    Current Employee - Patient Service Specialist in Battle Ground, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Vancouver Clinic full-time (Less than a year)

    Pros

    Great on-boarding process, competitive wages, responsive supervisors and management. I came to The Vancouver Clinic in search of a better work-life balance and have definitely achieved that. I can easily check my work at the door and not have to worry about responsibilities outside of work.

    Cons

    I'm fairly new, so I have not seen many issues. I work in the Patient Service Center (Call Center) and some departments are difficult to get ahold of, or are short when they answer, but otherwise, not much to complain about.

    Advice to Management

    Keep doing what you are doing in the PSC. It's a happy atmosphere with support when needed.


  2. Helpful (1)

    "No loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Vancouver Clinic full-time (More than 8 years)

    Pros

    Some great staff, and was close to home for a short commute. I stayed through the harassment because of a few amazing staff members.

    Cons

    Low pay, management supports a hostile environment, no voice, constantly asked to do tasks beyond scope of practice, no advancement opportunities, little care for staff safety, eggshell environment of who will be fired next.

    Advice to Management

    Listen to your employees concerns. Allowing harassment, and telling staff to "figure it out" is NOT okay. Encouraging staff to write false Yelp reviews is just terrible...

  3. "A good company gone bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Vancouver Clinic full-time

    Pros

    Located in Vancouver, easy commute. Good employees to work with and most physicians are nice!

    Cons

    After 6 years in this company, it was time to move on. The company continues to go downhill with a lack of concern for patients and employees. The direction of the company has gone from supporting employees to writing up and firing for every little offense. From caring about patients, to everything is about the bottom line. This company is more concerned about building new buildings than the community they serve. The HR department is not employee friendly and can be very hostile towards anyone that speaks out. The top HR lady is rude and she treats employees as if they are disposable.

    Advice to Management

    Treat your employees with respect and actually care about your patients vs. the money you are losing from building too much too fast. Cost of living goes up, pay your staff a living wage and give raises!


  4. Helpful (1)

    "Medical Assisant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant
    Current Employee - Medical Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Vancouver Clinic full-time (Less than a year)

    Pros

    Good people to would with

    Cons

    Salary not so good for as much as we do


  5. Helpful (2)

    "Not worth the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Vancouver Clinic full-time (More than a year)

    Pros

    Vast majority of Co-Workers, providers, the patients,

    Cons

    Miscommunication, Low wages, Too much work not enough pay, way under staffed, rarely in your "home" department, no bonuses, no incentives, stress

    Advice to Management

    Treat your PSR's as if they mean something to you, no bonuses, no raises, no incentives to keep us there and way underpaid for the amount of work you expect.


  6. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Vancouver Clinic full-time

    Pros

    Well organized within administrative departments. Lots of room to advance and grow.

    Cons

    Finance department in general is way overworked.


  7. Helpful (1)

    "Great physicians and co-workers. Management needs work on being more personable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Vancouver, WA
    Former Employee - Medical Assistant in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Vancouver Clinic full-time (More than 10 years)

    Pros

    Benefits, hours. Great co workers. Physicians are awesome. A team atmosphere in each department. Physicians will go the extra mile to work with the team.

    Cons

    Management is scarce. salary is not always fairly given. Those who work harder or there longer are paid the same as ones who just came on board or those who do not perform as well.

    Advice to Management

    Be more aware of the needs of employees regarding time spent with patients. Expectations to high on time allotment. Spend time with your workers. Get to know the process.

  8. Helpful (4)

    "Not a good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSA in Battle Ground, WA
    Former Employee - PSA in Battle Ground, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Vancouver Clinic part-time (More than a year)

    Pros

    Benefits are good and pay is okay

    Cons

    Corrupt supervisors, trainers and workers live in fear of losing their jobs.

    Advice to Management

    Restructure the middle management and replace the trainers.


  9. "Staff Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at The Vancouver Clinic full-time

    Pros

    Great benefits, nice office building, upper management seems to care

    Cons

    Some middle managers are more into micromanagement than others. As a nurse, we should have more autonomy for certain tasks, than the credit given by some managers.


  10. "Medical Records"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Records
    Current Employee - Medical Records
    Recommends
    Positive Outlook

    I have been working at The Vancouver Clinic part-time (More than a year)

    Pros

    My position was very flexible and always allowed real life-work balance

    Cons

    The cost for part time benefits are extraordinarily expensive


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