The Vancouver Clinic Reviews | Glassdoor

The Vancouver Clinic Reviews

Updated September 17, 2018
62 reviews

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3.2
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Mark Mantei
8 Ratings

62 Employee Reviews

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Pros
  • "Great benefits and really great opportunities to move" (in 3 reviews)

  • "Great place to work, really enjoy the team work we have here" (in 3 reviews)

Cons
  • "Benefits are mediocre, no employee recognition programs and minimal educational benefits" (in 3 reviews)

  • "This place is not a place caring about patient care, its a place that is only concerned with the bottom line" (in 3 reviews)

More Pros and Cons

  1. "Excellent employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Vancouver, WA
    Former Employee - Medical Assistant in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Vancouver Clinic part-time (More than 3 years)

    Pros

    Competitive Pay and Benefits
    Opportunities for transfer to broaden experience
    Lovely facility overall

    Cons

    There are no particular down sides to TVC, except the types of situations that can exist at every job.

    Advice to Management

    Keep it up!


  2. "Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Vancouver Clinic part-time

    Pros

    Great benefits and really great opportunities to move

    Cons

    Really angry customers because of long wait times

    Advice to Management

    Find a new way to manage all of our calls

  3. Helpful (2)

    "Still confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSS in Battle Ground, WA
    Former Employee - PSS in Battle Ground, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Vancouver Clinic full-time (Less than a year)

    Pros

    Close to home. Pay is good. Hrs are good.

    Cons

    They seem to not have it all together when it comes to orientation and training new people. Bullying is permitted here.
    I was one of the first hired after a recent hiring freeze. Was there 2 days shy of a month. I had 2.5 wks of in class orientation and 4 days of actual job training, where 1 trainer was inexperienced as a trainer was rude, negative and a bully. I spoke my mind and had to meet with HR. I was actully ok when they told me i was done there. But let me know in 6 months I could apply for other jobs with them again

    Advice to Management

    Management seems to be disconnected from the staff. Keep doing your daily huddles.


  4. Helpful (2)

    "No loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Vancouver Clinic full-time (More than 8 years)

    Pros

    Some great staff, and was close to home for a short commute. I stayed through the harassment because of a few amazing staff members.

    Cons

    Low pay, management supports a hostile environment, no voice, constantly asked to do tasks beyond scope of practice, no advancement opportunities, little care for staff safety, eggshell environment of who will be fired next.

    Advice to Management

    Listen to your employees concerns. Allowing harassment, and telling staff to "figure it out" is NOT okay. Encouraging staff to write false Yelp reviews is just terrible...


  5. Helpful (1)

    "A good company gone bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Vancouver Clinic full-time

    Pros

    Located in Vancouver, easy commute. Good employees to work with and most physicians are nice!

    Cons

    After 6 years in this company, it was time to move on. The company continues to go downhill with a lack of concern for patients and employees. The direction of the company has gone from supporting employees to writing up and firing for every little offense. From caring about patients, to everything is about the bottom line. This company is more concerned about building new buildings than the community they serve. The HR department is not employee friendly and can be very hostile towards anyone that speaks out. The top HR lady is rude and she treats employees as if they are disposable.

    Advice to Management

    Treat your employees with respect and actually care about your patients vs. the money you are losing from building too much too fast. Cost of living goes up, pay your staff a living wage and give raises!


  6. Helpful (3)

    "Not worth the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Vancouver Clinic full-time (More than a year)

    Pros

    Vast majority of Co-Workers, providers, the patients,

    Cons

    Miscommunication, Low wages, Too much work not enough pay, way under staffed, rarely in your "home" department, no bonuses, no incentives, stress

    Advice to Management

    Treat your PSR's as if they mean something to you, no bonuses, no raises, no incentives to keep us there and way underpaid for the amount of work you expect.


  7. Helpful (1)

    "Medical Assisant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant
    Current Employee - Medical Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Vancouver Clinic full-time (Less than a year)

    Pros

    Good people to would with

    Cons

    Salary not so good for as much as we do

  8. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Vancouver Clinic full-time

    Pros

    Well organized within administrative departments. Lots of room to advance and grow.

    Cons

    Finance department in general is way overworked.


  9. Helpful (2)

    "Great physicians and co-workers. Management needs work on being more personable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Vancouver, WA
    Former Employee - Medical Assistant in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Vancouver Clinic full-time (More than 10 years)

    Pros

    Benefits, hours. Great co workers. Physicians are awesome. A team atmosphere in each department. Physicians will go the extra mile to work with the team.

    Cons

    Management is scarce. salary is not always fairly given. Those who work harder or there longer are paid the same as ones who just came on board or those who do not perform as well.

    Advice to Management

    Be more aware of the needs of employees regarding time spent with patients. Expectations to high on time allotment. Spend time with your workers. Get to know the process.


  10. Helpful (5)

    "Not a good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSA in Battle Ground, WA
    Former Employee - PSA in Battle Ground, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Vancouver Clinic part-time (More than a year)

    Pros

    Benefits are good and pay is okay

    Cons

    Corrupt supervisors, trainers and workers live in fear of losing their jobs.

    Advice to Management

    Restructure the middle management and replace the trainers.


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