The White Company "members of staff" Reviews | Glassdoor

The White Company Employee Reviews about "members of staff"

Updated Sep 10, 2019

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Found 128 reviews

2.9
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Rating TrendsRating Trends
37%
Recommend to a Friend
57%
Approve of CEO
The White Company CEO Mary Homer  (no image)
Mary Homer
22 Ratings
Pros
  • "Beautiful products with a very generous staff discount(in 14 reviews)

  • "Good staff and good environment, lots of opportunities(in 6 reviews)

Cons
  • "Head office received complaints from this person yet nothing was done(in 6 reviews)

  • "The manager picked on specific members of staff and bullied them until they left(in 5 reviews)

More Pros and Cons

Reviews about "members of staff"

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  1. Helpful (9)

    "I'd rate it 0"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Advisor in Cardiff, Wales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The White Company part-time

    Pros

    Generous staff discount Great staff support and ethos from everyone accept management

    Cons

    I have never worked in such a negative environment. A place where all staff dread their days in work. A place where staff continue to walk out and rather be unemployed. I have watched staff be bullied for their appearances, being forced to apply more makeup, had nasty comments about their clothing, comments to staff about their smell and also their class. On top of all this, I have never worked in an environment... where there is so much bullying and gossiping about personal and private issues, amongst the "higher" members of staff about the staff members that actually pull their fingers out and work. The store is a place where customers are judged immediately upon entrance to the store by management on what they wear, what designer brands they have on, their ethnicity and from this are labelled as they “don’t belong in here” and staff are told to follow then around like prey. This is NOT a store that welcomes all, it is very prejudicial environment. You are continuously monitored by management via CCTV and ridiculed for things we did not do sufficiently or to the managers taste, frequently making it his mission to give staff recorded conversations for the most trivial of things, but you are never praised for the good. Forced to come in on days off and work overtime sometimes never being asked just having the rota changed and expected to be able to do it regardless of plans and already having worked over contracted hours. Occasions like this are met with questions such as “what are your plans”, “are they important”, “you can re-arrange”. No matter how private or important you were still expected to disclose information on your plans or appointments and give management a sufficient enough reason not to work, a lot of the time these reasons dismissed and still made to work regardless. This was so that others could take a half day as management have no respect for a working life balance, or your life outside of its doors. Unless of course you are of supervisor or management level. Not only as a store I have had negative experiences with their Pay Team and HR Department. I have had rightfully owed wages withheld and fiddled when I left employment. Something that the manager had made known with other staff members that he was going to do. The White Company is wrong on every level from top to bottom and back to front. My advice for anyone researching this place as a possible new job. Stay unemployed.

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    Advice to Management

    Get a new one.

    The White Company2018-10-01
  2. Helpful (4)

    "Experienced bullying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor - Full Time in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at The White Company full-time for more than a year

    Pros

    Reasonable pay, beautiful products, friendly co workers, nice surroundings

    Cons

    I was really badly bullied by two managers. The managers were picking on certain staff members, presumably to force them to leave. I know many staff members at the time had complained to head office about the bullying but nothing was ever done. Store CCTV was being used by managers to monitor staff behaviour also, which made certain staff members (including myself), feel very self conscious. This job really affected... my confidence and I’m really quite angry that this behaviour was allowed to continue. One of the managers devised a daily floor plan to organise staff (for instance, you could spend one hour on the tills, followed by an hour on the fitting rooms etc). I was brought to tears on one occasion where I was made to stand on the front door greeting customers in the cold for an entire 8 hour shift. This felt like a real low blow and I’m certain they were laughing at me in their office whilst I was stood there. Appalling behaviour. Many staff members walked out as they were so fed up with being bullied - this was the aim I’m sure. When I handed my notice in, one of the managers who had bullied me for over a year asked if I wanted a store transfer (I was moving to another part of the U.K.). This seemed like a cover up plan on the manager’s behalf. Gosh I’m still shocked even to this day and I’m discussing my experience with a therapist. When certain staff members left the job, they were given gifts on their last day. I was given nothing and one of the manager’s sat in an isolated office and didn’t even bother to say goodbye.

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    Advice to Management

    If you’re unhappy with any aspect of your staff members’ behaviour, actually do some positive work and help them to improve rather than bullying them until they break down. This behaviour is not acceptable. Ask yourself if you’d want to be treated in the same way you’re treating others. The answer is likely to be no. Direct efforts towards hiring staff you like rather than realising at a later date you don’t like... them and forcing them to leave. It’s unfair and unjust.

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    The White Company2018-08-01
  3. Helpful (6)

    "Messing around"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Liverpool, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The White Company part-time

    Pros

    Staff discount, lovely customers, lovely products

    Cons

    Management messed me around all the time and one was very mean to other members of staff. It appeared quite cliquey, I constantly felt that I was being discussed behind my back by management.

    Advice to Management

    Grow up and do your job without gossiping and upsetting people.

    The White Company2018-03-04
  4. Helpful (3)

    "Always pure greed from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Sales Associate in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The White Company

    Pros

    50% discount on £2000 yearly

    Cons

    Figures come before staff members, managers talk to you with such disrespect constantly treat you like children. When you do well in achieving great sales or very big orders there is zero thanks! Staff feel constantly undervalued there is zero apricate us and our very hard work. Manager hardly on shop floor. Work to homelike is very poor l. Loyal staff get treated the worst. Managers have favourites and they get... treated very different good shift no lates. No commission even if you get in over 45k a week

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    Advice to Management

    Apricate your staff Reward us Talk to us actually have time for us Apricate our hard work Actually say thank you for getting you big sales Improve rotas Stop having favourites Stop filling job roles without actually going through the correct procedures and not give jobs out before interviewing everyone

    The White Company2016-08-17
Found 128 reviews