The Zappos Family Reviews
Updated May 20, 2020
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"Great teammates free food and no bosses health benefits" (in 48 reviews)
"It pays the bills with great benefits" (in 42 reviews)
"Amazing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI worked at The Zappos Family full-time for more than a year
Pros
Amazing people ability do freely do whatever it takes for the customer amazing perks!
Cons
Rule changes made it very hard(next to impossible) to really advance out of CLT Can get very cliquey in the management area, if you arent a favorite you'll know it
The Zappos Family2019-06-13"Awesome culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at The Zappos Family full-time for more than 5 years
Pros
Benefits, culture, pay, environment, and teamwork
Cons
None none none none none
The Zappos Family2020-05-20"Great company with good intentions, flawed at its inception"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at The Zappos Family full-time
Pros
Great company that cares about the community
Cons
Management. This company was founded by friends. They want to work with friends. Those friends are your leaders. Doesn't make them bad, but not qualified. You get the job if you are friends with people. Deny this all you want but in my years there, friends are more than what you know. Never felt safe at my job the years I was there. Terrible leaders had less objective experience than me in my field. Amazing team, but don't believe all you hear on tours, holacracy isn't practiced at all like they show you in the videos. Holacracy and MBI do not work. Period.
Continue readingThe Zappos Family2020-05-20"It's alright"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendApproves of CEOI have been working at The Zappos Family part-time for less than a year
Pros
They have coffee on site
Cons
It can be unorganized at times
The Zappos Family2020-03-15"Best place to work for in Vegas"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time for more than 8 years
Pros
Great culture, co workers and food
Cons
Nothing really I can think of
The Zappos Family2020-02-24- Helpful (1)
"Good Company with beneifts if you're not interested in a promotion"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at The Zappos Family full-time for more than 5 years
Pros
Great company culture, benefits, and perks. Good work environment, fun. Well paid.
Cons
No room for growth, managements plays favorites and gives you the run around when you want to express desire to move up.
The Zappos Family2020-01-17 - Helpful (2)
"Was GREAT before... shame where they are today!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at The Zappos Family full-time for more than 8 years
Pros
They HAD the building blocks in the early years and used it to transform what a company could be. Not the case now :(
Cons
Strong leaders and investing in their employees were the bedrock of their early success. Holacracy brought about the worst in people and slowly chipped away at the fabric that once made them a great, sought-after, employer. In CLT (and likely other depts as well), many were promoted to positions based on popularity and who you know- talent and aptitude became a VERY distant second. These so-called leaders suck the life of their employees as I've heard so many unfortunate stories and have also seen first-hand their destruction. Shame.
Continue readingThe Zappos Family2019-12-30 "The Best."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family part-time for less than a year
Pros
Amazing product. A company that cares about it's employees
Cons
None that I can think of
The Zappos Family2019-10-30- Helpful (1)
"Culture and Benefits are Great"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at The Zappos Family full-time for more than 3 years
Pros
Benefits are amazing, there are constantly employee engagement and appreciation events happening. Generous discount on site.
Cons
You must be okay with extreme organizational changes and putting a lot of work into something that might be stopped abruptly. Could use stronger leadership throughout the company.
The Zappos Family2019-09-27 "Great place to work for me"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at The Zappos Family full-time for more than 5 years
Pros
It pays the bills with great benefits
Cons
Limited schedule flexibility and weird shifts
The Zappos Family2019-09-07