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The Zappos Family Reviews
322 reviews
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Full-timePart-timeApprove of CEO
Tony Hsieh
223 Ratings
Pros
Great teammates free food and no bosses health benefits (in 46 reviews)
Family environment, Great benefits, Fun place to work (in 38 reviews)
Cons
The work/life balance becomes work and socializing with work associates after work (in 10 reviews)
It was not horrible and did reflect the low cost of living in Las Vegas, but I did feel it could be a bit higher (in 14 reviews)
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"zappos"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
great culture and place to work
Cons
none that I can think of
The Zappos Family 2017-09-17 15:26 PDT![The Zappos Family Logo]()
"Merchandising Intern"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOPros
Great networking opportunities. They really let you do your own work and let you learn at your own pace.
Cons
Every intern has a different learning experience.
The Zappos Family 2017-09-15 08:23 PDT![The Zappos Family Logo]()
"CLT"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time (More than 5 years)
Pros
Best Medical Benefits EVER, hands down!
Cons
Not the same company since leaving Henderson, culture wise.
The Zappos Family 2017-09-15 10:03 PDT![The Zappos Family Logo]()
"Great opportunity"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at The Zappos Family full-time (Less than a year)
Pros
Benefits are excellent, free soup & salad & soda, great culture
Cons
Hourly pay is not enough to pay monthly bills
Advice to Management
N/a
The Zappos Family 2017-09-12 22:59 PDT![The Zappos Family Logo]()
"Hit or Miss"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at The Zappos Family full-time (More than 3 years)
Pros
Fun Culture, benefits, lots of resources, free food, guest speakers, community engagement, events
Cons
Can be unorganized and inconsistent when it comes to holacracy, it is not evenly applied throughout the company. The system can be easily manipulated and disguised as self-management when there is still plenty of micromanaging. Also lots of favoritism.
Advice to Management
Make expectations more clear, take holacracy seriously if you're going to do it. Don't just use it when you want, and ignore it other times to fit your own agenda. Listen to and understand the people you lead.
The Zappos Family 2017-09-08 17:59 PDT![The Zappos Family Logo]()
"Buyer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at The Zappos Family full-time (More than 3 years)
Pros
Great work life balance and benefits and culture. Opportunity to grow and learn is always there. It's a place you like to come to everyday with other passionate people.
Cons
Sometimes communication could be better between upper levels and lower. Departments can often times seems very separate and there is a divide between CLT and other positions but nothing negative overall.
The Zappos Family 2017-08-26 16:12 PDT![The Zappos Family Logo]()
"Great!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time
Pros
Awesome culture there at zappos!!
Cons
None to speak of!! Doing things right
The Zappos Family 2017-08-10 07:31 PDT![The Zappos Family Logo]()
"CLT"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at The Zappos Family full-time (Less than a year)
Pros
Great culture, benefits, pay, free food!
Cons
There are no cons here
The Zappos Family 2017-08-10 14:02 PDT![The Zappos Family Logo]()
"Best Decision Ever Made"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at The Zappos Family full-time (More than a year)
Pros
Benefits are amazing!! Pay is great! Intern with any department, theres enough advancement to go around!
Cons
Pay could be just a little higher, however, weighing out the benefits is a no brainer!
Advice to Management
Please never do away with Holacracy!!
The Zappos Family 2017-08-08 22:49 PDT![The Zappos Family Logo]()
"Interview was fun, and worth the time and effort invested. Awesome benefits. They truly live up to their culture!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at The Zappos Family full-time (Less than a year)
Pros
They take it seriously when hiring the right people. Great benefits. Live and deliver WOW. Interesting history. Great people!
Cons
Long process in hiring but worth it. There's really nothing bad I have to say about them. Keep it up!
Advice to Management
Nothing.
The Zappos Family 2017-08-03 19:47 PDT
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