The Zappos Family Reviews
Found 359 reviews
"Great teammates free food and no bosses health benefits" (in 47 reviews)
"great benefits, good people to work aside, time to pursue growth and learning" (in 41 reviews)
"Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time for more than 2 years
Pros
Work Life Balance, Fun People, Great Perks
Cons
Culture can be suffocating at times
Advice to Management
Stay Authentic!
The Zappos Family2019-04-10"Awesome company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time for more than 4 years
Pros
Benefits and culture are second to none
Cons
Inability to scale fast enough
Advice to Management
N/A
The Zappos Family2019-04-26"Fake...not what it seems."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at The Zappos Family full-time for more than 6 years
Pros
Good health benefits. Good friends. The office before moving downtown was amazing.
Cons
Where to begin....the CEO checked out in about 2011 or 2012 when he started getting involved in the downtown project and it was shoved down our throats. Then we move from a great office in henderson to skid row downtown. Homeless EVERYWHERE. Felt very unsafe. Then they rolled out holocracy which was some type of management system with no managers. Wasn't well thought out. Engineering was in the middle of a project with...
Show MoreAdvice to Management
Get experienced people to run things and bring in professional people. It's like high school. You have some terrible terrible people working there. Esp in HR and Tech.
The Zappos Family2019-04-07"Its Aiiight"
StarStarStarStarStarI have been working at The Zappos Family full-time for more than 2 years
Pros
Damn near everything, great company.
Cons
Lots of women... to the point where males are second guessed due to said females past experiences with men. I get it.
Advice to Management
There aren't managers!
The Zappos Family2019-03-10"Yes"
StarStarStarStarStarI worked at The Zappos Family full-time for more than a year
Pros
Free food, Culture, friendly staff
Cons
Small meeting rooms, holiday calls
The Zappos Family2019-02-25"Meh okay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at The Zappos Family full-time
Pros
Company has a great culture and tries to bring every one together
Cons
Everyone feels entitled, makes a sometimes difficult work place
The Zappos Family2018-12-20- Helpful (10)
"Stay Away and save your sanity!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at The Zappos Family full-time for more than 20 years
Pros
All the Benefits are the only perks.
Cons
Leadership is non existent , HR will not support you ever, the most morally corrupt company i have ever worked for. People have affairs left and right, even the higher ups. They do not practice Holacracy, but didn't tell anyone. They are back to managers. The meetings are a joke, the Managers just tell you what is going to happen, but still make you go through the Holacracy process. They never stay with a plan for advancement,...
Show MoreAdvice to Management
I will not waste my time. They do not care.
The Zappos Family2018-12-07 - Helpful (2)
"Great company but new path is horrible"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at The Zappos Family full-time
Pros
Original benefits, flexibility, funnish work environment
Cons
Pay, changed benefits, horrible management, no opportunities for raises, witch hunt style core values that people can get fired for even when they did nothing wrong, extreme wasteful spending on culture events when all we want is better pay opportunities
Advice to Management
Give raises for performance and not come up with roadblocks to hinder people’s growth.
The Zappos Family2018-11-06 - Helpful (1)
"Your primary department is your home base so make sure it works for you or find a different circle that gels with you."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at The Zappos Family
Pros
On site gym... on site coffee shop... on site cafeteria...on site manicures and pedicures... On site fish tank... On site massage chairs... Awesome medical benefits... Free snacks... Weekly and monthly campus events... Scheduled auto maintenance services... Scheduled car wash services...what is there not to love or appreciate?
Cons
Nothing is perfect. So it's important to understand that with any workplace, you have to find your own way and that means being able to feel Respected, Appreciated, Satisfied, and Empowered... you may not get this feeling with everyone or with every department you work with so appreciate all the small things and simple things which adds up to a whole lot... The real con is the fact that the campus is smack dab in downtown...
Show MoreAdvice to Management
The summer heat was especially brutal this year and it continues to be hot even through September...so wouldn't it be nice to have those efficient recycling water misters and water fountains around campus to cool things off since it's fairly hot throughout the year... Maybe even plant a few more tall trees around the campus... Put some green Trees on top of the building and parking lots. Hell let's put an adult splash...
Show MoreThe Zappos Family2018-09-23 - Helpful (4)
"It was great at the beginning but I had to quit after years of service."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at The Zappos Family full-time for more than 9 years
Pros
This was my favorite job because of company events, benefits, and lifelong friends made here.
Cons
Our jobs were outsourced to Phillippines and Jamaica. Hours of operation were cut. Management was not helpful and very unprofessional at times.
Advice to Management
Keep your jobs on US soil.
The Zappos Family2018-09-27