The Zappos Family Reviews | Glassdoor

The Zappos Family Reviews

Updated September 17, 2017
322 reviews

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4.0
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Approve of CEO
The Zappos Family CEO Tony Hsieh
Tony Hsieh
223 Ratings

322 Employee Reviews

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Pros
Cons
  • The work/life balance becomes work and socializing with work associates after work (in 10 reviews)

  • It was not horrible and did reflect the low cost of living in Las Vegas, but I did feel it could be a bit higher (in 14 reviews)

More Pros and Cons

  1. "zappos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture and place to work

    Cons

    none that I can think of


  2. "Merchandising Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great networking opportunities. They really let you do your own work and let you learn at your own pace.

    Cons

    Every intern has a different learning experience.

  3. "CLT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Zappos Family full-time (More than 5 years)

    Pros

    Best Medical Benefits EVER, hands down!

    Cons

    Not the same company since leaving Henderson, culture wise.


  4. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Loyalty Representative in Las Vegas, NV
    Current Employee - Customer Loyalty Representative in Las Vegas, NV
    Recommends
    Approves of CEO

    I have been working at The Zappos Family full-time (Less than a year)

    Pros

    Benefits are excellent, free soup & salad & soda, great culture

    Cons

    Hourly pay is not enough to pay monthly bills

    Advice to Management

    N/a


  5. "Hit or Miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Zappos Family full-time (More than 3 years)

    Pros

    Fun Culture, benefits, lots of resources, free food, guest speakers, community engagement, events

    Cons

    Can be unorganized and inconsistent when it comes to holacracy, it is not evenly applied throughout the company. The system can be easily manipulated and disguised as self-management when there is still plenty of micromanaging. Also lots of favoritism.

    Advice to Management

    Make expectations more clear, take holacracy seriously if you're going to do it. Don't just use it when you want, and ignore it other times to fit your own agenda. Listen to and understand the people you lead.


  6. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Las Vegas, NV
    Current Employee - Buyer in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Zappos Family full-time (More than 3 years)

    Pros

    Great work life balance and benefits and culture. Opportunity to grow and learn is always there. It's a place you like to come to everyday with other passionate people.

    Cons

    Sometimes communication could be better between upper levels and lower. Departments can often times seems very separate and there is a divide between CLT and other positions but nothing negative overall.


  7. "Great!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Zappos Family full-time

    Pros

    Awesome culture there at zappos!!

    Cons

    None to speak of!! Doing things right

  8. "CLT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CLT in Las Vegas, NV
    Current Employee - CLT in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Zappos Family full-time (Less than a year)

    Pros

    Great culture, benefits, pay, free food!

    Cons

    There are no cons here


  9. "Best Decision Ever Made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CLT in Las Vegas, NV
    Current Employee - CLT in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Zappos Family full-time (More than a year)

    Pros

    Benefits are amazing!! Pay is great! Intern with any department, theres enough advancement to go around!

    Cons

    Pay could be just a little higher, however, weighing out the benefits is a no brainer!

    Advice to Management

    Please never do away with Holacracy!!


  10. "Interview was fun, and worth the time and effort invested. Awesome benefits. They truly live up to their culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CLT in Las Vegas, NV
    Current Employee - CLT in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Zappos Family full-time (Less than a year)

    Pros

    They take it seriously when hiring the right people. Great benefits. Live and deliver WOW. Interesting history. Great people!

    Cons

    Long process in hiring but worth it. There's really nothing bad I have to say about them. Keep it up!

    Advice to Management

    Nothing.


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