Theory Reviews | Glassdoor

Theory Reviews

Updated November 4, 2016
59 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Theory Founder & Co-CEO Andrew Rosen
Andrew Rosen
38 Ratings

59 Employee Reviews

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Pros
  • Great discount, good benefits and a lot of nice people (in 9 reviews)

  • Great employee discount, great clothing allowance and good contests (in 7 reviews)

Cons
  • Upper management needs to listen to front line-store workers (in 10 reviews)

  • None, it just seems like my store manager has a heavy load to take on and doesn't have too much of a work-life balance (in 4 reviews)

More Pros and Cons

  1. "Full Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Washington, DC
    Former Employee - Key Holder in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Theory full-time (More than a year)

    Pros

    Loved the clothing allowance. Coworkers where great not very catty like retail can be. We worked as a team to assist in making personal and store goals.

    Cons

    Management is terrible. Very high turnover and stores where never properly staffed. Corporate and district managers really need to look at getting the bad store managers out. Also very little room for movement with in the company.

    Advice to Management

    Really look at who you are placing in charge at the store level and district level


  2. "stock"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Theory part-time

    Pros

    great team and fun enviorment

    Cons

    some slow workers and some negativity.


  3. "Tourists"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Theory part-time

    Pros

    Professional environment, hard working coworkers who strive to provide the best customer service they can.

    Cons

    Tourists at Livermore outlets constantly have a disrespect for the clothes and leave massive piles of inside out garments on the floor of the fitting room for you to pick up and organize.

    Advice to Management

    Always have a minimum of 3 people working at all times and sales will increase, loss prevention will be more successful, and employees will feel less overwhelmed during rush hours.


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  5. Helpful (1)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Theory full-time

    Pros

    Discount, quality of clothes, that's it

    Cons

    Awful CEO, no direction, no focus, no strategy

    Advice to Management

    Let akapan control this brand and get rid of the current management structure.


  6. "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount, shows you what you don't want in a company

    Cons

    Work/life balance, LONG LONG LONG hours, constant restructuring, high turnover, leadership change at all times


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great discount, good benefits and a lot of nice people. The company is fun and forward thinking and I got a lot of great clothing and experience while working there.

    Cons

    As with most fashion companies, the people can sometimes be less than friendly at first, but you find the people you get along with and youre friends for years. The hours can sometimes be a bit much.

    Advice to Management

    Things tend to happen really slowly and there isnt always an opportunity to move up when you work in the store. You have to be really persistent.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Theory full-time (More than a year)

    Pros

    Great job, love the atmosphere and my team members. Great clients that love the brand! Generous clothing allowance.

    Cons

    None, it just seems like my store manager has a heavy load to take on and doesn't have too much of a work-life balance.
    Retail hours aren't the best, but I still like it.

    Advice to Management

    Constant changes in the policies, hard to keep up and if you don't keep up you will fail an audit. Employees are so worried about failing an internal audit and the company should be worried about other things than why is there a damage tag that doesn't have a manager initial on it. Set a policy for more than a couple of months so we can all be on track and pass these ridiculous audits.

    Theory Response

    Nov 17, 2016 – Senior Director, Talent Acquisition

    I am so happy to hear that you enjoyed your time at Theory!


  9. Helpful (1)

    "PRODUCTION ASSISTANT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Although some companies are sending American jobs offshore, THEORY is standing tall, remembering that prosperity begins at home. A successful strategies, excellent reputation and shared values make it head and shoulders above its competition.

    Cons

    I am ethically bounded to keep the information in the strictest of confidence


  10. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for.
    Managers seem to really care and want the best for you.
    Even though it is commission employees are polite to one another.
    Great clothing allowance.
    Getting days off was fairly easy.

    Cons

    A few b*tchy staff members who will steal sales.
    Can get really busy during weekends and holidays.
    Understaffed most of the time I was there so you have to work the closing shift a few times a week.
    Some of our weekly goals are set way too high, so no chance of making commission some weeks.


  11. Helpful (5)

    "Don't work for this dishonest company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent work environment, with a decent salary but not enough for the amount of work and reporting that is expected of you. Good discount.

    Cons

    Dishonest corporate environment that poisons down to the store level. Corporate will make every promise to keep you strung along until they can discard you. They are only looking out for themselves at the top and meet their bottom dollar. Growth and development are constant words being tossed around with no fruition. Compensation is mediocre to the amount of work and reporting required at all levels of the store structure.

    Advice to Management

    Advice to management don't be tainted and fooled by corporate. You are well aware of the vanity and emptiness of this corporate structure and what they have done to your two teams has been dishonest. Their complete disregard for the worker shows just how blinded and forgetful they are of their talent and their client.



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