Theory Reviews | Glassdoor

Theory Reviews

Updated January 9, 2019
94 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Theory Founder & Co-CEO Andrew Rosen
Andrew Rosen
60 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Disorganized upper management that has no regard for anyone's personal life or well-being" (in 14 reviews)

  • "None, it just seems like my store manager has a heavy load to take on and doesn't have too much of a work-life balance" (in 5 reviews)

More Pros and Cons

  1. "Great company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in New York, NY
    Former Employee - Visual Merchandiser in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Theory full-time (More than a year)

    Pros

    Great management team, overall the aesthetics, company lifestyle was amazing .. very diverse and family oriented work team.

    Cons

    No cons at all .. overall amazing experience I got to enhance.

    Advice to Management

    None


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Theory full-time (Less than a year)

    Pros

    Awesome tea, good pay, and not a too hectic environment.

    Cons

    They want you to clientele when their clients aren't even the type that want to even be contacted.

  3. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Theory full-time

    Pros

    Clothing allowance and discount, clean and minimal aesthetic

    Cons

    schedule changed weekly, not consistent


  4. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Theory full-time

    Pros

    Allowances. Amazing discount. Good environment

    Cons

    I don’t have any cons.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Leesburg, VA
    Former Employee - Sales Associate in Leesburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Theory full-time (More than a year)

    Pros

    Great company to work for. There is room for growth. Clothing allowance an added bonus.

    Cons

    Occasional retail shake-ups and drama but if you have a positive attitude and continue to work hard, you'll be fine.


  6. "Anonymous"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Theory full-time

    Pros

    We got a clothing allowance.

    Cons

    Upper management micro managed and they are too ops heavy.


  7. "Design and development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Theory full-time (More than 3 years)

    Pros

    Good benefits and competitive compensation, great HQ office environment and location. The coworkers are all amazing for the most part. Honestly, this company is trying hard to be inspiring and innovative to their employees. There may be some parts lacking but after I've worked in many other companies, this is one of the best and more organized.

    Cons

    The typical long hours of working in the industry at certain times, and once you reach a certain level expect to be on email through the weekend at all times.

    Advice to Management

    A lot of upper management people need to be re-evaluated. They talk the talk and get comfortable at a managing position, when some of them have terrible work ethic (i.e. online shopping throughout the day), no true understanding of product life cycle, and take personal credit for all work done by their team.

    Of course, then there's the other extreme, where some managers are extremely micro-managing and hovering, refusing to trust you or let you grow.

    A lot of these managers are just not smart people and have weird degrees. There needs to be constant evaluation of management not just with the individuals but from the team they manage.

  8. Helpful (2)

    "Use and abuse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Theory full-time

    Pros

    Decent discount on clothes, benefits were good, compensation was nice.

    Cons

    They absolutely do not value their long time loyal employees, grueling corporate cloud always hovering over you, very cold environment, constantly being monitored for daily goals, lots of back of house nonsense, uptight management, they only care about the $$ not the people making it for them.

    Advice to Management

    Maybe focus on the good people that put in the work for years instead of thinking you can replace them .. funny thing is the grass ain't greener once that person leaves.. reality check you will never fully be satisfied with anyone. Learn to appreciate the people who dont take their job for granted and actually enjoy what they do instead of focusing on the little things.


  9. "Theory is a great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Stylist in New York, NY
    Current Employee - Sales Associate - Stylist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Theory part-time (More than a year)

    Pros

    -There are many opportunities for growth
    -The commission tier is very well structured
    -Very customer service oriented
    -Great exposure
    -Great management and staff nationwide

    Cons

    -It's retail
    -Occasional retail shake-ups (affecting mostly corporate roles)


  10. Helpful (1)

    "Unrealistic expectations and little resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Limerick, PA
    Former Employee - Key Holder in Limerick, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Theory full-time (More than a year)

    Pros

    My team and the clothing.

    Cons

    Completely unrealistic expectations from Theory corporate and Fast Retailing (parent company.) They expect nothing but perfection and don’t give you the resources to carry out their crazy expectations. So you’re left with no work/life balance and mental breakdowns on the daily. The workload is like no other company I’ve worked for before, and communication between different departments in corporate sucks and the retail locations are the ones who feel it. You could be the hardest-working, most loyal employee/team; but corporate will only find your faults and never praise your wins.

    Advice to Management

    Spread the workload out so it’s not as overwhelming—especially for understaffed stores, make store audits less intimidating, support and coach your stores that might be struggling to meet your expectations instead of just criticizing them every visit, and better training for staff when rolling out new programs and initiatives...the list goes on.