Thinx Reviews
Updated May 26, 2023
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Found 44 of over 46 reviews
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Top Review Highlights by Sentiment
- "This is all masked in front of management and the culture is very smiley while frustration brews under the surface." (in 2 reviews)
- "Should you lack favor with the creative leadership, your experience as an employee here will likely be unpleasant." (in 2 reviews)
- Current Employee, more than 5 years★★★★★
Do not work here under a VP title/if you are traditionally high performing.
May 26, 2023 - Annonymus EmployeeRecommendCEO ApprovalBusiness OutlookPros
During your time, you'll encounter an exceptional group of colleagues, who are genuinely brilliant and passionate. Moreover, the product itself is truly remarkable. Exposure to Kimberly Clark employees and culture is a plus. If you find yourself somewhere in the middle of the talent spectrum, this workplace can be an ideal fit for you. It offers a conducive environment where mediocrity can thrive. Unlimited PTO (genuinely), mental escape days, stipends - a very big plus.
Cons
Leadership seems to have a limited understanding of how things are accomplished, and they consistently avoid taking responsibility when things go awry. What's even more puzzling is their unwillingness to heed the advice of the smartest people in the room, who rely on data-driven insights and experience (rather than ego). (As predicted - they have lost some of their best talent). Advancements within the company appear to be driven by personal likability rather than genuine competence in one's field. The brand team (its leadership, not its team) wield significant influence over decision-making processes, yet the current brand persona adopted by Thinx is disappointingly mundane. Should you lack favor with the creative leadership, your experience as an employee here will likely be unpleasant. Therefore, if you decide to join, it would be prudent to maintain a façade and suppress any rational opinions, especially if you hold a position below director or VP.
Continue reading - Current Employee, more than 1 year★★★★★
Great place to work!!
Apr 13, 2023 - Talent Partner in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Great people- great product - competitive pay and benefits
Cons
No cons at this time
- Former Employee, more than 1 year★★★★★
be prepared to meet some of the best people on earth and report into the absolute worst
Feb 13, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
as most companies go, the people on the ground are incredible and amazing! hands down best coworkers I've ever had. the benefits were good, although I think those are currently changing. once a month mental escape days.
Cons
- management is highly inept at every level of the org, esp the brand and creative team. be prepared for feedback loops that never end, arbitrary feedback from people who don't really know how to market, and a high school clique leadership style. pretty much the same work culture as the old "toxic" Thinx, but in a new, remote format. - they promote themselves as a trendy product, which once was true, but internally are trying to transform themselves into a tampon/pad/diaper company just like Kotex or Depends, so if you're looking for something groundbreaking or creative, that isn't it. That's just not the direction it's going in anymore. - promotions only happen for people in leadership and they are very secretive about it - HR is sketchy - pay isn't great unless you negotiate HARD - bonus structure is weird and only beneficial for leadership - extremely understaffed and overworked with little recognition
Continue reading - Current Employee, more than 1 year★★★★★
Excellent Culture
Oct 26, 2022 - Anonymous Employee in New York, NYRecommendCEO ApprovalBusiness OutlookPros
empathetic colleagues, strong DEI initiatives, great company mission
Cons
the normal pains that come with rapid growth
- Current Employee★★★★★
Pros
Great company culture! Since day one I have loved working at Thinx. The benefits are unmatched. The people are incredible. I wouldn’t even believe companies like this existed before I joined.
Cons
Like most startups, there is a lack of communication that leads to a ton of confusion.
- Current Employee, more than 1 year★★★★★
Pros
- not toxic - excellent work life balance - amazing perks - fixed compensation structure
Cons
- a little top heavy - work can feel repetitive - taken a step back from taboo concepting/campaigns
- Former Employee★★★★★
No job is worth your mental health.
Feb 3, 2022 - Senior AssociateRecommendCEO ApprovalBusiness OutlookPros
Many of the associates, managers, and associate directors are a great team to work with at Thinx.
Cons
I would never recommend any family or friends to work for this company. Thinx has a very toxic work environment with employees continuously burning out.
Continue reading - Former Employee★★★★★
Don't work here. Just don't.
Nov 5, 2021 - Customer Service Representative in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Met amazing people working here.
Cons
Our manager didn't know how to delegate, plus the toxic work environment continued after Miki was gone. Chronic mismanagement from the top, and nepotism. Never thought I would see it in NYC and in a 'feminist' company but this will continue as long as MAS is running the place.
- Current Employee★★★★★
Pros
From the moment I accepted the offer at Thinx, it's been nothing but an amazing experience! The team made me feel so welcome and continue to do so on a daily basis. This is one of the first places I've ever worked where my voice is actually heard and my impact is clear. The people who work here are truly supportive and there is a sense of community that welcomes authenticity, support, innovation, collaboration and curiosity. Thinx truly lives its values - especially being human. People are viewed as humans first which is priceless. From my onboarding to immersing into the day to day, it's been great! Lots of support and encouragement everywhere and at all levels.
Cons
No real cons, but there's always opportunity at every company. At Thinx, much of the opportunities are already in process of being worked on which is great.
- Current Employee, more than 1 year★★★★★
Pros
Employee perks; engagement; cross-functional team collaboration; transparency into business objectives; new values
Cons
not a con - continue to provide resources on mental wellness for all employee - great job done so far!
Continue reading
Thinx Reviews FAQs
Thinx has an overall rating of 3.5 out of 5, based on over 46 reviews left anonymously by employees. 63% of employees would recommend working at Thinx to a friend and 64% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
63% of Thinx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Thinx 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Thinx to be career development, benefits, coworkers and the cons to be management, culture, senior leadership.
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