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Thomas Cook Reviews

Updated January 19, 2018
85 reviews

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3.0
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Approve of CEO
Thomas Cook CEO Peter Fankhauser
Peter Fankhauser
14 Ratings

85 Employee Reviews

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Pros
  • Work environment is really good, You get to learn a lot (in 17 reviews)

  • people, culture, buzz and ability to manage your work life balance (in 9 reviews)

Cons
  • Extremely tiring, long hours and airport runs in the middle of the night (in 16 reviews)

  • blich; es kommen permanent weitere Aufgaben dazu, ohne Entlastung, work-life-balance eher schlecht (in 8 reviews)

More Pros and Cons

  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    flexibility, good environment, good culture. good location. good office experience. good place for people who doesn't have job experience. ok overall.

    Cons

    salary is not good, benefit is good. travel benefit is not good. no room for growth, Place needs more professionalism

    Advice to Management

    need to be more professional. Need to remove partiality. need to appreciate employee. need to be proactive when issue comes up


  2. "Great experience within the realms of HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people, great staf discounts

    Cons

    Long hours, lack of recognition, jobs for boys

  3. "TRAVEL CONSULTANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in Lucknow (India)
    Current Employee - Travel Consultant in Lucknow (India)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Thomas Cook full-time (More than a year)

    Pros

    A good platform to enhance the experience in International Travel sectors.

    Cons

    Not good for small level employees for better growth opportunity .

    Advice to Management

    Think about the Contract Employees who are dealing with Corporate from years & years


  4. "very productive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook

    I have been working at Thomas Cook full-time (More than a year)

    Pros

    good opportunities and many avenues to widen your knowledge of the industry , very strong HR ...

    Cons

    politics and bad leadership ...if this is sorted...it's an ok place to work


  5. "Thomas Cook review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Thomas Cook full-time (More than a year)

    Pros

    Well established company, recognized brand, interesting industry.

    Cons

    Unclear strategic direction, too much politics.

    Advice to Management

    Make things simple.


  6. "a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice people, nice food, nice garden, discounts on travel

    Cons

    low salary, not always clear goals


  7. "Good Company but can do much better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)

    I have been working at Thomas Cook full-time (Less than a year)

    Pros

    World Famous Brand, Has Diverse Departments.

    Cons

    Too Many Process to Follow which makes you loose interest in your job,

    Advice to Management

    Immense/Huge Scope for Improvement for Employee Satisfaction coz Employees are important to the organisation.

  8. "A nice working experience, if you're under 30"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Glasgow, Scotland (UK)
    Former Employee - Customer Service Manager in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thomas Cook full-time (More than a year)

    Pros

    Great initial training, both for sales as well as for destinations. Pleasant working environment, average salaries, not based on experience

    Cons

    Ideal for people coming out of school, or with an HND. Unsuitable for people over 30.


  9. "Mediocre at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Peterborough, England (UK)
    Former Employee - Marketing Manager in Peterborough, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Thomas Cook full-time (More than a year)

    Pros

    Fun people, decent travel perks, AGMs

    Cons

    It's in Peterborough which is a bit of a hole

    Advice to Management

    Setup an ecommerce office in London.


  10. Helpful (1)

    "Great people, unorganized management and systems."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Litigation Support Executive in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Litigation Support Executive in Bradford, Yorkshire and the Humber, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Thomas Cook full-time (Less than a year)

    Pros

    The people that work there are amazing! Everyone works as a team and tries to make it work.

    Cons

    The business does not always make the best decisions. The programs they use are horrible. Business structure is a bit odd.

    Advice to Management

    Streamline programs and work structure.


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