Thomas Cook Reviews | Glassdoor

Thomas Cook Reviews

Updated July 25, 2017
181 reviews

Filter

Filter

Full-timePart-time

181 Employee Reviews

Sort: PopularRatingDate

Pros
  • Some great people in this business (in 11 reviews)

  • nice people, super locations, beach, sun, views (in 7 reviews)

Cons
  • Long hours over and above core hours are not recognised (in 14 reviews)

  • No clear direction from Senior Management (in 9 reviews)

More Pros and Cons

  1. "A happy employee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kids Representative in Larnaca (Cyprus)
    Current Employee - Kids Representative in Larnaca (Cyprus)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thomas Cook (More than a year)

    Pros

    Working for Thomas Cook is brilliant. It's like being part of a big family. I always feel that there is loads of people I can go to for help, advice or aid. And thats a big factor as to why I have stuck with Thomas Cook as opposed to other companies. TC also provides training etc which is thourough and highly helpful. They pay for flights and pay a regular fixed salary which is also a big plus!

    Cons

    Homesickness. But that is nothing to do with Thomas Cook. Purely the job itself. And perhaps that there is occasionally a member on the team who isnt someone you get on with. But you can't blame the company for that and in my experience they deal with it very well.

    Advice to Management

    Keep it up!! I really am happy and proud to be part of the Thomas Cook family. I just am scared of stuff like government cuts or financial issues impacting us. But I have full confidence that it wont!


  2. "Manager Network & admin security - Information Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Administrative & Security - Information Technology in Cairo (Egypt)
    Current Employee - Manager Network Administrative & Security - Information Technology in Cairo (Egypt)

    I have been working at Thomas Cook full-time

    Pros

    I started working with Thomas Cook at 1998, as the biggest Company in the tourism field and spent over 15 years in the Information Technology Department starting from junior Helpdesk support and promoted over the years to my current position as a manager of the department , managing and working with my team , applying the highest level of technology in our company in the Information Technology as Infrastructure, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team.
    I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work with a great reputation and high profile like Swissotel

    Cons

    After the last acquisition the management reduces the expenses which is needed for the Information Technology career to keep the high level of technology Standards.

    Advice to Management

    Keep up as usual in motivating and inspiring the loyal employees , remembering our SMART objectives , our clear vision and mission to keep being number 1 in the market.

  3. "Travel Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Bolton, England (UK)
    Current Employee - Travel Agent in Bolton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas Cook part-time

    Pros

    fabulous place to work. amazing holidays

    Cons

    not the best paid job but its ok

    Advice to Management

    keep up the good work


  4. "overseas representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Férai (Greece)
    Former Employee - Anonymous Employee in Férai (Greece)

    Pros

    Great experience , good company to work for .

    Cons

    low wage and long hrs depending on destination

    Advice to Management

    Better salary


  5. "customer relations advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great people to work with

    Cons

    the wages are low and they need to be re looked at.


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas Cook (More than 3 years)

    Pros

    Many job opportunities within the group

    Cons

    Lack of internal communication within the group

    Advice to Management

    Improve communication


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief in London, England (UK)
    Current Employee - Chief in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for,

    Cons

    Nothing I can think of

    Advice to Management

    Keep doing what you're doing

  8. "Love it!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time (More than 10 years)

    Pros

    Awesome company to work for with great development opportunities.

    Cons

    None I can think of

    Advice to Management

    Keep doing what you're doing!


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resort Manager in Peterborough, England (UK)
    Current Employee - Resort Manager in Peterborough, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas Cook full-time

    Pros

    Great career opportunities, good pay, great staff discounts i.e. holidays & fun place to work

    Cons

    Long hours, living away from home

    Advice to Management

    Keep doing what your doing


  10. "Representative tour operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Punta Caña (Dominican Republic)
    Former Employee - Bilingual Customer Service Representative in Punta Caña (Dominican Republic)
    Recommends

    I worked at Thomas Cook full-time (More than 10 years)

    Pros

    Value.constantly at school.it help u to grow with a future

    Cons

    U might have to go to different countries

    Advice to Management

    Be the best.alk managers i had were owsome


Showing 181 of 206 reviews
Reset Filters