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Thomas Keller Restaurant Group Reviews

Updated December 12, 2017
23 reviews

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Thomas Keller
15 Ratings

23 Employee Reviews

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  1. "A good place to learn!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Specialist in Yountville, CA
    Former Employee - Accounts Payable Specialist in Yountville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Keller Restaurant Group full-time (Less than a year)

    Pros

    Flexible Schedule, Good Accounting Team, and Good Learning Environment. This was my first job out of college and everybody @ TKRG were accommodating. They provided good training and feedback which is great! I would have stayed here for a couple more years if I didn't have to leave for personal reasons. Would I work here again? Absolutely!

    Cons

    This is not a perfect workplace, but it's what you make out of it.

    Advice to Management

    Management is good especially HR. The director of HR sets a good example for everyone.


  2. "great way to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Thomas Keller Restaurant Group full-time

    Pros

    Great place to gain experience.

    Cons

    Some of the managers aren't good at their jobs.

  3. "Concierge & Private Dining Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Keller Restaurant Group full-time

    Pros

    Great Core Values, good opportunity to learn from the best in the industry.

    Cons

    Executives do not embody the core values, not a good work, home life balance

    Advice to Management

    Embrace the core values and respresent Chef Keller’s vision - treat everyone with respect, have integrity in everything you do, lead with compassion and clear direction.


  4. "The hustle is real."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to learn. Great co-workers, Great Opportunity, Great benefits. Reestablish the basics of Culinary. Looks great on a resume.

    Cons

    People usually leave for the same reasons. The pay was significantly low, especially since you have to pay for parking every single day or $80/month. The other is that it's probably the hardest kitchen one will ever work. This job isn't for the week but for people who have the drive.

    Advice to Management

    HR needs to work on recruiting serious Chefs, Pay needs to be more competitive; $12 to start is nothing. Other restaurants around area pay $14/ hour for preps. Sous Chefs need to be more patient with commis especially since they don't get paid much.


  5. "good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Napa, CA
    Former Employee - Server in Napa, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Thomas Keller Restaurant Group full-time (More than 3 years)

    Pros

    busy busy, lots of $

    Cons

    impossible to find good staff


  6. "Don't ever work for Thomas Keller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomas Keller Restaurant Group full-time

    Pros

    I loved my coworkers, we were good to each other

    Cons

    We were expected to put this work before anything else, including our families and our health. We were paid nearly nothing, breaks were nearly nonexistent, and the culture of the entire company was cut-throat and disgusting. Most of management is blatantly racist.


  7. "Learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef De Partie in Las Vegas, NV
    Former Employee - Chef De Partie in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Keller Restaurant Group full-time (Less than a year)

    Pros

    Great sous' to learn from as well as other cdps.

    Cons

    eh, the pay i guess

    Advice to Management

    keep it up

  8. "Hostess job, seating people, having a good understanding of the menu"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Keller Restaurant Group full-time

    Pros

    Great on your resume and very busy location in the summer

    Cons

    You don't get much tips as a hostess


  9. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Las Vegas, NV
    Former Employee - Host in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Organized, fast paced, nice managers

    Cons

    Overwhelming, a bit pretentious and judgemental


  10. "Wonderful food and wonderful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in New York, NY
    Current Employee - Food Server in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thomas Keller Restaurant Group part-time (More than a year)

    Pros

    Working here at Bouchon Cafe in Time Warner Center for over a year was largely because of the comfort with the people, the work style, and the management. The small restaurant allows for a fairly intimate time with the guests, an unhurried pace during the workday, and plenty of things to keep the time flying by deliciously.

    The list of duties each person may have is never overwhelming because there is such a communal respect the between the workers that there is always support when it is needed. The management style, which varied over the year here, has been equally supportive. There is always a ready hand to pick up the phone for whatever needs supplying. They also offer occasional classes on various hospitality-related concerns, like wine and food preparation.

    However, there is room for more company culture development. While there is never any hesitation to give supplies for what is needed, there is not as much internal company culture as they profess. The classes they offer are sparse and seemingly only occur in the first few months after the appearance of new manager. The internal "family" infrastructure, like the family site, is also severely underused.

    That said, the day to day experience is an enlivening one, full of wonderful intermingling coworkers that spans both front of house and back of house. And the pay here is fair, not excessive nor mediocre. All in all, a happy place to stay and sweat out your day.

    Cons

    The hires tend to be on the young side, and because of that, tend to be inarticulate about frustrations that may happen over the course of a tiring day. That can make for a discouraging workday if one finds themselves the recipient of a cold shoulder with no explanation, even when asked directly. This has happened on many occasions, and should be considered seriously for prospective hires who are not very patient.

    It would be nice to have the management think of creative ways to keep the coworkers engaged, and not rely on general friendliness, which, granted, there is plenty. If the educational classes continued, the excitement would raise spirits here to make us proud to say "a Thomas Keller restaurant," and not just "a restaurant."

    Advice to Management

    Develop consistent classes to inform the workers what they are working with, and not have them use empty words with their guests.


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