Thomas Publishing Company Reviews | Glassdoor

Thomas Publishing Company Reviews

Updated May 14, 2017
89 reviews

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2.5
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89 Employee Reviews

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Pros
  • Pros: Right across the street from Penn Station (in 5 reviews)

  • Overall good benefits and work/life balance (in 4 reviews)

Cons
  • There's little room for growth, because very few people ever want to leave (in 3 reviews)

  • Dumb management, failing business model, won't change for the future (in 4 reviews)

More Pros and Cons

  1. "Internet advertising for Industrial Manufacturers and Distributors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Marketing Consultant in Saint Clair Shores, MI
    Former Employee - Internet Marketing Consultant in Saint Clair Shores, MI
    Neutral Outlook
    No opinion of CEO

    I worked at Thomas Publishing Company full-time (More than 3 years)

    Pros

    Great team and managerial support.

    Cons

    Commission only and a lot of cold calling

    Advice to Management

    add a base


  2. Helpful (1)

    "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Thomas Publishing Company full-time (More than a year)

    Pros

    Employees are great to work with.

    Cons

    Low pay and very busy workday


  3. "Internet Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Horsham, PA
    Former Employee - Inside Sales Representative in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thomas Publishing Company full-time (More than a year)

    Pros

    some good sales people work there but turnover is so high that most people dont stay longer than a year,

    Cons

    benefits are average at best, 401k plan company does not match at all, medical insurance bare bone plans, company business model is in trouble, more and more business not renewing there programs as see no value in the dollars they spend. very overpriced industrial advertising. every quarter have to worry you have a job if you dont hit unrealistic sales targets. high mirco management every day, all about making cold calls where 95% of the people you talk to tell you not intrested or hang the phone up on you. a very stressful job with high turnover.Management very poor not one Manager it seems has ever done any type of management course to improve there skills.very hard sale to make in this economy.

    Advice to Management

    listen better to your sales team, stop the mirco managing the job is hard a enough as it is without managers putting more pressure and stress on good sales people

    Thomas Publishing Company Response

    Jan 30, 2017 – HR Senior Business Partner

    Thomas is fortunate to have awesome sales employees and a product that continues to enjoy over an 80% renewal rate which is a exceptional mark in digital media. Our benefit package is very ... More


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  5. Helpful (3)

    "Analytics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thomas Publishing Company full-time (More than a year)

    Pros

    Good location, next to Penn. Easy commute.

    Cons

    So many to list. Starting with incompetent management...

    Advice to Management

    Need management overhaul


  6. Helpful (4)

    "Unsure Future - Best of luck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Technician/Helpdesk Support Specialist in Bryn Mawr, PA
    Former Employee - Systems Technician/Helpdesk Support Specialist in Bryn Mawr, PA

    I worked at Thomas Publishing Company (More than 5 years)

    Pros

    The people were great and very easy to work with. We had the freedom to be innovative and felt appreciated by fellow workers.

    Cons

    Our department was outsourced. The equipment is aging and the company seems to be behind the eight-ball. It was a great family company that seems to be just holding on.

    Advice to Management

    Good luck


  7. Helpful (3)

    "Content Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Content Analyst in New York, NY
    Current Employee - Content Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Thomas Publishing Company full-time (More than a year)

    Pros

    The work is challenging. Although you may be doing the same thing every day; every day is different because you are reviewing different companies. You are able to work on different projects when they come up and test out new processes before they are rolled out to the rest of the analysts. Managers ask for feedback regarding the process so you get to have a say sometimes.

    Cons

    No way to move up so all you can do is get work experience and move on. No company-wide group activities or events. You don't get holidays off that other people do Columbus day - nope; Martin Luther King day - nope; day after thanksgiving - nope.

    Advice to Management

    Would be nice if the # of holidays increased and if there was a way to advance within the department.


  8. Helpful (11)

    "Online Editorial Content Analyst: Look Somewhere Else for a Fulfilling Publishing Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Editorial Content Analyst in New York, NY
    Former Employee - Online Editorial Content Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomas Publishing Company full-time (More than a year)

    Pros

    This review is only for this position (not the company itself). Please read before applying or interviewing for this position.

    Pros: Right across the street from Penn Station. 9-5 job. No overtime or taking home work. Good PTO and summer Fridays. Decent salary (though new analysts start at a lower annual salary than what their coworkers started). Okay for someone right out of school, trying to figure out what they want to do and need to save money. Okay for someone who doesn't care about being treated like garbage or growing in a fulfilling role. Great coworkers (analysts NOT management, see Cons for more info). Easy work. Literally anyone could do this work, it's that easy.

    Cons

    1) Management. This department is horribly managed due to pettiness, high school-level professionalism and a strange emphasis on when the work is done rather than the quality of the work. Because of the negative mentality brought on by management, the department's morale is incredibly low. Everyone is miserable. There is no positive feedback. They threaten you so you get your work done. Don't expect warm greetings, smiles or eye contact from your supervisors if you pass them in the hall. There's no "team." You are absolutely nothing to them but people to get the work done. This is only speaking of the managers not of the other analysts or the rest of the company. The rest of the company from my perspective seemed relatively normal, professional and positive. Overall, the other departments seem to encourage group activity, growth in positions and enjoyment in your everyday work life. I'm sure I would've had a much different experience at Thomas had I worked in another department. Unfortunately this department is very different. The managers are invasive as they micromanage your entire day. There are unspoken rules about not being allowed to socialize during the day as they expect you to stay at your desks at all times (prepare yourself for a lengthy meeting and accusations about why you weren't at your desk). Once I went to another department's area for free food to celebrate Thanksgiving and I received an email about why I wasn't at my desk. There you go. You will be accused of a number of things as if you're in high school and are automatically wrong. Management is also very insecure and takes things extremely personally. If you speak up about anything, you will be retaliated against as management only sticks up for each other and doesn't look out for you. I wish I was exaggerating. They walk around the cubicles to monitor everyone at least three times a day. Apply at your own risk. If you accept this job, prepare yourself to feel like an idiot 100% of the time. Get ready to feel your worth disappearing. It's a wonder why you were hired in the first place as they act as though you're incompetent.

    2) This is a recurring problem as there's a huge turnover in this department. This didn't begin when I started working at the company or when I left it and certainly isn't going away anytime soon. In the last two months, one analyst quit and one analyst was fired. When I started two analysts had transferred to other departments are much happier. A manager quit a few months ago after only being in the position for less than a year. And if your coworker is fired, don't expect to hear anything about why or when they left. They'll pretend that person didn't exist. I know.. because it happened two months ago (not to me, to someone else). I've heard stories of the department being incredible 10+ years ago and the decline starting when the current managers were hired. Something isn't right, yet they (management + HR) have continued to treat the analysts as though they are expendable because that's how they feel.

    3) "Editorial" is also a stretch to describe this position. HR and the managers will tell you in the hiring process that you'll edit and write descriptions for the website, contribute to their content development, etc. This is a data entry position at best. It's finding information, inputting it in their CMS and time tracking your work. That's it. There's very little time dedicated to how you're actually improving or what you're gaining from this role and more focus on how you time tracked your work. If you want to grow in an editorial or publishing position and expand your skills, this is not the job you want.

    4) Training is a mess. No one, even the higher up managers, are completely sure sometimes. You'll hear eight different ways to complete an assignment and then when you do one of those ways, you're wrong. When you explained that's how you were taught, you're wrong. It's very frustrating.

    5) No communication between analysts and managers. There's no understanding of where any of your work is going, how it's contributing to the growth of the company. HR says you'll have "better critical and analytical skills" and get a "worthwhile introduction to the world of business." You know what you'll learn? How to stare at an excel sheet for 8 hours and sit in silence and talk to no one all day.

    6) $1500 deductibles for health insurance. Enjoy that.

    Advice to Management

    There's no such thing as "advice to management." They have no interest in growing or working toward creating a better environment for the editorial department. HR knows it's toxic and refuses help. This is advice to the person applying for a job. You'll find a better job that at least respects you. Good luck.


  9. Helpful (5)

    "Not where you want to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Analyst in New York, NY
    Current Employee - Content Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thomas Publishing Company full-time (More than 10 years)

    Pros

    Nice people working there who care about the job they do for the organization.

    Cons

    Mid and upper management (including sales!) do not listen and only look out for themselves. Organization has fallen behind in technology and keeps changing direction in hopes of catching up, but they keep the same stale point people in place who bring nothing to the table.

    Advice to Management

    Get rid of your management team and employees you keep for no reason and hire new blood with new ideas and the ability to bring your technology and practices current with your competitors.


  10. Helpful (3)

    "Never Work for Thomas as a Content Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Analyst in New York, NY
    Current Employee - Content Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thomas Publishing Company full-time (More than 3 years)

    Pros

    Easy, manageable work (almost mindless), solid entry level position (easy to apply, arbitrary job offer)

    Cons

    How long do I have? Micromanagement, little skill building, absolutely no mobility, sales rep is always right attitude (basically the analyst is wrong until proven right and still you were wrong). When there is an issue, the chain of command is often skipped and complaints are sent directly to the CEO. You will be bullied about PTO. There are quarterly blackouts that basically mean don't get sick and don't die because you need to be here working. Petty one-on-one meetings about minor mistakes. No interdepartmental, or intradepartmental help allowed. Not to mention the million applications, internet tabs, documents, etc you will have open in order to do the job when money spent on a well-thought out system would be money well spent.

    Advice to Management

    Learn to trust employees. That means backing them up, taking the bullet when they are wrong, and fleshing out procedures enough that "Check with your manager" isn't a tagline. Push back on budget cuts and advocate for your employees. The more you guys do in front of senior staff, the more rewards trickle down. Review the antiquated publishing schedule. This is the 21st century and things can go live online everyday. The only people who depend on the quarterly system are the reps and its honestly a crutch so that they get sales in on time. And definitely create some senior positions within Editorial.

    Thomas Publishing Company Response

    Mar 25, 2016 – HR Manager

    Thank you for taking the time to share your concerns. We wish your 3+ years at Thomas had been more satisfying. The Content Analyst job is a true entry level position with the company, and many ... More


  11. Helpful (5)

    "It is alright if you just want a job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Thomas Publishing Company (More than a year)

    Pros

    It is relatively stable. For the most part, the non-management people are great people. You will always be busy so the days go by fast. I wish I had left after 3 years. That would have been perfect but it was a good stable job that allowed me to pursue other interests.

    Cons

    It is a family owned company so expect a lot of seniority entitlement and nepotism. Everyone in executive positions kind of sucks. Everyone's pissed off about not getting something or other and they will never get it cause this company certainly does NOT share any growth or success with their employees.

    They hire cheap too and have stingy, idiotic, employee reviews that border on moronic. EXAMPLE: They once tried to pass off a 2% federal decrease in Social Security tax as the annual pay increase for employees.

    So, this company is good turn around for a young person looking to get their career started but you'd be stupid to make a life-long career here.

    Advice to Management

    Manage and stop acting like you know something when you obviously do not. Delegating tasks just because you don't want to do them wastes time, energy, and money. Delegating is about efficiently maximizing use of time vs skill; not someone else's laziness.


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