Thomas Reviews | Glassdoor

Thomas Reviews

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Found 206 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
88%
Approve of CEO
Tony Uphoff
15 Ratings
Pros
  • "The work/life balance here is also the best of any place I've worked(in 14 reviews)

  • "Great people with infectious energy and talent(in 11 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    Innovative and Growth-Focused Environment

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Marketing Strategist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas full-time for more than a year

    Pros

    Working at Thomas has been such a breath of fresh air in my career compared to other jobs I've held. The company is focused on growth- not only in a business/financial sense, but also in the investments that they make in the growth of employees. You're constantly receiving guidance and feedback as an employee and management is not stingy about recognizing and rewarding a job well done. There is a sense of confidence in...

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    Cons

    I would love to see more benefit options for health insurance and 401(k) in the future. Sometimes communication and interactions can feel kind of impersonal for the sake of efficiency and productivity.

    Advice to Management

    Employees are your most valuable resource and continuing to invest in their growth and success is intrinsically linked to the success of your bottom line.

  2. Helpful (2)

    Great place to work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Thomas full-time

    Pros

    Fantastic people to work with. Everyone is extremely nice and helpful. Flat organization, so you're able to work with all levels of people. Fun activities around the office. Great CEO who is interactive and tons of communication around how well departments are doing and contributing.

    Cons

    None that I can think of. Keep up the great work everyone!

  3. Warm Environment

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas full-time for more than a year

    Pros

    I have been working at Thomas for almost a year and my experience here has been great. The employees that make up Thomas are fully immersed in bettering themselves and their colleagues. There is ample room to grow not only within your role, but opportunities outside of your current role as well. Thomas isn't just a place to jumpstart your marketing career, but a place you can call a home.

    Cons

    no cons to speak of

  4. Helpful (4)

    Management Needs Help

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thomas full-time for more than 6 years

    Pros

    Some room for growth if you got about it the right way. Easy 9-5. Good PTO. You can learn something new everyday with the right attitude.

    Cons

    Higher ups have every opportunity to change company negatives, but turn a blind eye to put money in their own pockets. Training is weak. When you ask questions to management they can't explain answers. Management picks favorites dependent upon your position, Favorites are given better treatment while others are left to figure things out on their own. Company is overly cheap when they don't have to be. Not everyone gets...

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    Advice to Management

    Don't make your favorites so obvious. Acknowledge all of your employees the same way. Give everyone laptops. Give managers with no experience real management training. In meetings you can tell they are unexperienced by the way they act. It's sad that the company has so much potential, but things don't change.

  5. Helpful (3)

    A Good, Straightforward Job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Copy Editor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas full-time for more than a year

    Pros

    I started recently in the marketing department, and I'm very glad I made the move from my old job. Everyone I've met here is very nice and knowledgeable, and no one's trying to get on anyone's case or sabotage each other's work. It's not the snazziest marketing agency, but the work is pretty straightforward, and it's challenging in a stimulating way. The beauty of Thomas is that you can always count on manufacturing...

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    Cons

    Some of the HR policies are a little outmoded. All work can technically be done remotely, but the leadership is very against remote work, even if working without the distractions of the office makes me more productive in the long run. I used to have one work from home day per week at my old job, and I used to always look forward to it because I could turn around a much higher volume of articles at a time

    Advice to Management

    Keep improving on your workplace culture - I've heard horror stories about the restructuring, but I feel lucky that I'm here after that. Overcome your fear of remote work--it's not as scary as you think! Also, we desperately need more cream cheese on bagel day :)

  6. Helpful (4)

    A mix

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thomas full-time

    Pros

    There are some really good managers at Thomas. They care about your progress and career path. In some positions you get independence. You can often leave at 5. Not a chaotic environment in many cases. You get privacy at your desk in most cases.

    Cons

    Some departments are very different than other departments. Some managers do not trust workers and micromanage extremely. Everything varies. The pay is really low for most people. It is way lower than the average for the titles and region. This is the major problem for most people aside from the micromanagement in some departments. And no 401k matching and not very good insurance. The offices are kind of bleak. No bonuses....

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    Advice to Management

    Give bonuses and incentives. Offer more flexible options for areas where that is manageable and would give people the chance to do better work and feel more valued. Match 401k. Stop micromanaging certain departments and trust people more. Pay salaries so that people can afford to live in this expensive region of the country. People will not stay and you will not attract the right workers with the salaries in place at...

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  7. Helpful (8)

    An Unfortunate Decline

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thomas full-time for more than 9 years

    Pros

    Convenient location right across the street from Penn Station. A good place to get experience early in your career.

    Cons

    Once you've gotten comfortable in your role and begin a path of growth, the rug gets pulled out from under you. There's so much turnover that by the time you get to know your bosses and colleagues, they're gone. Literally every year around October, there's a mass layoff. It has nothing to do with your value as an employee - they get rid of non-senior-level employees after a few years to bring in cheaper college grads....

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    Advice to Management

    Value your people. Get to know them. Recognize skills and experience.

  8. Helpful (8)

    Terrible terrible culture

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thomas full-time

    Pros

    Good location for commuting. Some good people.

    Cons

    Terrible culture of cliques, gossip, and incompetent management. Depressing offices.

  9. Customer Success Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomas full-time

    Pros

    I recently returned to Thomas where I had previously been employed for roughly three years. In my first stint, the company offered me every chance to succeed and grow my career, and I was exposed to many different marketing and sales tactics and strategies. The company rewards anyone who lives to be helpful, whether that be to clients or internal teams. Mid and senior management are very accessible and always open to...

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    Cons

    There can sometimes be a lack of communication between internal teams and the outside sales force. However, this certainly isn't something that anyone in sales or marketing doesn't usually deal with.

    Advice to Management

    Continue to pursue the strategy of promoting from within - continue to explore new tools and product offerings for clients - continue to emphasize the culture of being helpful and getting things done!

  10. Helpful (6)

    Revolving Door

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Analyst 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomas full-time for more than a year

    Pros

    Great pay and benefits but nothing else

    Cons

    Management doesn’t care, job is given to anyone with a degree.

Found 206 reviews