Thomasville Furniture Reviews | Glassdoor

Thomasville Furniture Reviews

Updated August 19, 2017
74 reviews

Filter

Filter

Full-timePart-time

2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Ed Teplitz
41 Ratings

74 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • The upper management is behind the times and won't listen to any suggestions from the people who work with the public and hear from the public (in 10 reviews)

  • Lots of customer service issues (in 7 reviews)

More Pros and Cons

  1. "Can't survive on the commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Thomasville Furniture full-time (More than a year)

    Pros

    Nice products, store has a nice location

    Cons

    Moody co workers, weekend hours, little pay. It is hard to work when you are in deficit every month, it is hard to get ahead. no matter how much extra work you do ( and don't get paid for it) you are not appreciated

    Advice to Management

    Speak up for employees, stop thinking about yourself, stop hiring so many people just so you can have time off


  2. "Design Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Consultant
    Former Employee - Design Consultant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thomasville Furniture part-time (More than 5 years)

    Pros

    Design skills are able to be utilized during all client interactions. Home visits are part of the design process.

    Cons

    Need to understand working on salary + base commission. Company went through a tough transition period when they were bought out by new ownership. Did not stand behind products and showrooms became under cared for.

  3. "Don't Bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Raleigh, NC
    Current Employee - Designer in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Thomasville Furniture full-time (More than a year)

    Pros

    Plenty of spare time while getting paid.

    Cons

    Current management as well as corporate don't know how to run their corporation. Not surprised if HHG claims bankruptcy for a 2nd time. Mgmt doesn't treat employees fairly and clearly plays favorites. No room for growth potential. No customers equates to not meeting monthly quotas on a regular basis. No advertisement of sales in media. Mgmt is like talking to a wall and positive results do not happen. Furniture quality is definitely lacking from when I started and customers are angry when their sofas arrive 4 inches shorter than expected or factory screws up fabric. Mgmt throws sales employees under the bus and never takes blame or responsibility even when it's factory's error. QC seems to be missing when pieces are released from factory and delivered with customer complaints. If you're counting on a fun career oriented job with team players and you see commission in your future, think again.

    Advice to Management

    What's the use.


  4. "Well known and recognized furniture manufacturing across the nation. Quality and popular collections to select."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SALES DESIGNER in San Diego, CA
    Current Employee - SALES DESIGNER in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Thomasville Furniture full-time

    Pros

    Opportunity to assist clients to accomplish their dream home furnishings.

    Cons

    Shipping delays and back orders

    Advice to Management

    Training and educational seminars


  5. "Interior Design and furniture sales."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interior Design Consultant in Kennesaw, GA
    Former Employee - Interior Design Consultant in Kennesaw, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Thomasville Furniture full-time (Less than a year)

    Pros

    The customers are all very nice to work with, and so were my associates. The hours were good also. I enjoyed helping my clients make their dream home come true to life.

    Cons

    No quality control. Manager writing up orders the wrong way, therefore, customers being delivered wrong merchandise. The store manager leaves a lot to be desired. Supposed to have 9 weeks of training, lucky if I had 2 hours worth. Never had the right merchandise on the showroom floor to even show the customer.

    Advice to Management

    Time to send some upper management in to check it out, and to see what's really going on. I wrote business there, but I was the only one writing it.


  6. "Don't waste your time you will be looking for a new job sooner rather than later...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Showroom Manager in Philadelphia, PA
    Former Employee - Showroom Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomasville Furniture full-time (More than 3 years)

    Pros

    Great hours, no micromanaging, designing rooms for clients, custom furniture and worked with a great team.

    Cons

    Furniture almost always comes in damaged, no quality control, sales are never great, Thomasville needs to figure out who they are and how they pay their designers. Being with the company almost 3 years I never received a review or a raise. Corporate doesn't seem to care about their employees. Lots of customer service issues. No room for growth within the company unless you want to move to North Carolina.

    Advice to Management

    Figure out who you are as a company and pay your designers differently. Better pto time as well. Have to change with the times in order to succeed. Close some of your showrooms. There are too many close together in some areas and the price point of he furniture is not for all areas.


  7. "Was not a bad company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thomasville Furniture full-time

    Pros

    Thomasville had a great employee benefits package.

    Cons

    They changed the job title and requirement for a Design Consultant to Sales Associate and no longer required prior design experience.

  8. Helpful (1)

    "Design consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Thomasville Furniture full-time (More than a year)

    Pros

    Good quality furniture. Uncapped sales potential. Beautiful showroom, up scale clientele, multiple Furniture lines to sell from.

    Cons

    Sales goals are set up to compete against each other , there is no support from management. Never a weekend off.

    Advice to Management

    Be supportive, avoid favoritism, provide proper training


  9. Helpful (1)

    "Interior Designer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    If business is good you can make money.

    Cons

    With no business you work very long hours/ weekends, for $0.


  10. Helpful (2)

    "Designer/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant in Dallas, TX
    Former Employee - Design/Sales Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Thomasville Furniture full-time (More than a year)

    Pros

    Get experience if you don't have it, going into people's homes and putting together rooms for them.

    Cons

    If merchandise comes in damaged they take out of your pay. This happens too frequently!

    Advice to Management

    Change pay system, should get paid regardless of damages. Not sales persons fault.


Showing 74 of 74 reviews
Reset Filters