Thomson Reuters Reviews in Ann Arbor, MI | Glassdoor

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Thomson Reuters Ann Arbor Reviews

Updated January 17, 2018
161 reviews

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Ann Arbor, MI Area

3.7
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Thomson Reuters President & CEO James C. Smith
James C. Smith
47 Ratings

161 Employee Reviews

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  1. Helpful (1)

    "Associate Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Representative in Ann Arbor, MI
    Current Employee - Associate Account Representative in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (Less than a year)

    Pros

    I absolutely love my position at Thomson Reuters! Our culture and the encouragement I get from my co-workers and managers is amazing, and they do a great job of pushing us to our fullest potential. I enjoy coming to work every day, and I believe that the suite of products we sell helps improve the lives of professionals across the world.

    Cons

    None! I cannot find any cons with my position as of now. Our work balance is wonderful, and our management is strong.

    Advice to Management

    Keep doing what you're doing, and keep finding ways to create incentive for your top sellers to continue on their path of success.


  2. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Ann Arbor, MI
    Current Employee - Technical Support Representative in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (More than a year)

    Pros

    The people! Everyone here is very supportive, courteous, and friendly. On top of that the company really seems to care about its employees. The pay is good , the benefits are great(Health insurance from day one, three weeks vacation your first year, two volunteer days, floating holidays, plus six sick days!) I could go on and on about the good things about working here, like the company sending us home to work remotely because the weather was going to get bad, but there isn't enough room.

    Cons

    The hours are not for everyone. During tax season there is some overtime which may be difficult for someone with kids or other obligations.

    Advice to Management

    Keep doing what your doing!

  3. "Senior Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Representative in Ann Arbor, MI
    Current Employee - Senior Account Representative in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (More than 5 years)

    Pros

    Great Culture. The people are the best part of TR. Comp Plan is above average. Training Program is good. Management is pretty good. Flexible. Work from home is available as long as you are not messing up.

    Cons

    Quota keeps increasing year over year and it is starting to get really challenging making the jobs a little more stressful if you are the type of person to stress out over a large target. The business is moving in a lot of different directions at the same time with new business ventures. If you are trying to move up the ladder to a management type position it is going to be hard to do unless someone else retires or you relocate to start a new venture.

    Advice to Management

    Try to focus on a few things and do those things right. Stop venturing out in so many different directions. Offer more time to be creative as oppose to sticking with the same old story over and over again.


  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax and Accounting Software Sales/Account Representative in Ann Arbor, MI
    Current Employee - Tax and Accounting Software Sales/Account Representative in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company tries to take care of you. Competitive pay. Plenty of vacation. Multiple products to sell to customers. Good management.

    Cons

    Overcrowded database, sales is overstaffed. Sometimes hard to hit quota set out. Quota constantly going up. Supporting positions under staffed.


  5. Helpful (1)

    "myPay Solutions Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Ann Arbor, MI
    Current Employee - Sales in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (Less than a year)

    Pros

    * Pay and benefits
    * A division within Thomson Reuters
    * Fairly stable hours

    Cons

    * Management Knowledge is severely lacking
    * Little to no training yet high expectations to sell
    * You never know when you'll be let go due to quota, but it mostly depends on how well the managers like you
    * Can't keep up with competition in regards to software and services offered, yet prices keep going up
    * Weak director who allows reps who have been there for many years to run the place and get away with anything. She also hand feeds them deals to keep them on top.
    * Culture is horrible and morale is awful.

    Advice to Management

    Leadership training for all management is a MUST. Train the reps how to sell--the entire process, not just how to make a phone call. Hire a sales trainer to have on staff to do the training.
    Stop using fear and money as the only ways to motivate employees.
    Management should stop being buddies with employees. Treat everyone fair and consistent.

    Note: The only reason my ratings are good are because as a whole Thomson Reuters is a great company. Management at myPay Solutions is running the department into the ground. Get out while you can.


  6. Helpful (1)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HYBRID Account Manager in Ann Arbor, MI
    Current Employee - HYBRID Account Manager in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (Less than a year)

    Pros

    TR makes it easy to work hard and still have time for your life!

    Cons

    So far there are no cons for working at TR

    Advice to Management

    Keep up the good work.


  7. Helpful (1)

    "Jump"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Sales Specialist in Ann Arbor, MI
    Former Employee - Strategic Sales Specialist in Ann Arbor, MI
    Recommends
    Positive Outlook

    I worked at Thomson Reuters full-time (More than 5 years)

    Pros

    Great atmosphere, fun place to work, management does a good job encouraging team work, benefits are decent, easy to balance work/life, community outreach initiatives... These are just some of the perks.

    Cons

    This was a sales position. They do a great job teaching the base products. But they could do a better job with call and sales process training. Sales and process training is on the employee. If you ask for help you are given the names of people who can help but if they're busy then it could be a while.. If at all.

    Advice to Management

    Many new people would benefit from one to two whole weeks of sitting with one of your best cold callers. This would be a dedicated mentor that would take call after call after call. One for each new hire. After that.... another week with the same staff member listening in on their calls. I have a hunch that there might be a faster rise in successful new hires if this happened. Maybe. :)

  8. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Ann Arbor, MI
    Current Employee - Account Representative in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Thomson Reuters full-time (More than 3 years)

    Pros

    - close to home
    - you contact mostly cpa's that own TR software
    - 4 weeks of PTO each year

    Cons

    - tough to use all PTO each year
    - accountants are tight with money
    - calling accountants during tax season sucks

    Advice to Management

    more diversity


  9. "Strategic Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Ann Arbor, MI
    Current Employee - Inside Sales Representative in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (More than a year)

    Pros

    Great company to work for!

    Cons

    none that I can think of


  10. Helpful (3)

    "Terrible! Never been so much humiliated ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Dexter, MI
    Current Employee - Senior Software Engineer in Dexter, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thomson Reuters (Less than a year)

    Pros

    Nothing. I guess the benefits is good?

    Cons

    Terrible, I don’t think I can even tell my friends about this company. Recently had a HR problem, more so it was my boss who threatened and harassed me in order to quit. He couldn’t tell me he was facing budget cuts because of NEW directors in charge. Would not recommend and highly do not think much about this company.

    Everyone in the office is usually older and been there for sometime. Not that its a bad thing, but new faces is good except they do not have actual training for you. Highly do not recommend.

    Advice to Management

    Actually take care of your employees and be professional.


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