Thomson Reuters Reviews in London, England | Glassdoor

Thomson Reuters London Reviews

Updated February 17, 2017
313 reviews

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London, England (UK)

3.5
Star Star Star Star Star
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Thomson Reuters President & CEO James C. Smith
James C. Smith
104 Ratings

313 Employee Reviews

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  1. Helpful (1)

    "Great work-life balance, very family friendly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in London, England (UK)
    Current Employee - IT Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomson Reuters full-time (More than 3 years)

    Pros

    Very flexible working, free to WFH any time, flexible hours and holiday at short notice
    Good holiday allowance
    Some very smart people here
    Pay is decent

    Cons

    Can be a bit boring
    Hugely bureaucratic
    Constant threat of redundancy rounds
    The daft virtual money card

    Advice to Management

    Scrap VMC

    Thomson Reuters Response

    Feb 16, 2017 – Recruiting Communications and Marketing Specialist

    Thank you for your review and valued contribution. We're proud to have been named among the top 25 companies striving to promote a work-life balance as a part of company culture.


  2. "Plenty of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in London, England (UK)
    Former Employee - Program Manager in London, England (UK)
    Positive Outlook
    Approves of CEO

    I worked at Thomson Reuters full-time (More than 5 years)

    Pros

    Plenty of opportunity to manage career direction
    Large company with genuine global presence meaning you can move around
    Good benefits package

    Cons

    rapid rate of change may not suit everyone


  3. "Business Planning & Operarions EMEA"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomson Reuters full-time (More than 10 years)

    Pros

    Great diverse culture
    Opportunity to progress
    Opportunity to travel if desired
    Amazing people
    Excellent benefits

    Cons

    Red tape to make any meaningful changes - due to size and complexity of the organisation
    Difficult to get salary increase

    Advice to Management

    translate the TR values into more actions and enable staff to implement changes. Simplify the processes in order to make the company more agile as BAU


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  5. Helpful (2)

    "Good company with awful salary policy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in London, England (UK)
    Current Employee - Specialist in London, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thomson Reuters full-time (More than 3 years)

    Pros

    Great work environment and nice colleagues

    Cons

    Once you get hired your salary remains pretty much the same. With the time you will see you purchasing power going down no matter how hard and good you work. So in the long term the only solution is to get out. Be sure you negotiate well your salary when you join!


  6. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)
    Recommends

    I worked at Thomson Reuters part-time (More than 10 years)

    Pros

    Great company, great colleagues, family friendly work/life balance.

    Cons

    Too many complexities of internal systems.


  7. "Great company , with few bugs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thomson Reuters full-time (More than a year)

    Pros

    The company is global and exposure to matrix run organisation enables one to learn a lot and to work in diverse environment. I worked with some great people and some of them were good managers, although that depends on the team. It is a structure run environment, but one learns quickly who are the key people who'll do the job. It is also good for networking so you could transfer into another area if you wish.

    Cons

    Work can be a bit slow, as well as catching up with the latest tools in technology TR can do better than this. Recent market changes also meant that turn around of people is becoming more frequent. It is like any place a political environment, so if you fit in you'll be in a better position to survive

    Advice to Management

    Spend more time researching the companies before you merge before signing the docs.


  8. Helpful (5)

    "Good Employer But Management Making Some Questionable Decisions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England (UK)
    Current Employee - Software Engineer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Thomson Reuters full-time

    Pros

    Excellent working conditions & work/life balance. Decent remuneration package, incentive scheme & benefits package. Allows individuals sufficient autonomy & initiative to deliver quality results to clients. Good ethical stance. Strong on equal opportunities.

    Cons

    Some recent management decisions are very questionable.

    The outsourcing of IT support a couple of years ago is a disaster: they can handle something simple like creating an email account ... but anything more complex gets bounced from team to team and tends to disappear in the ether.

    The forthcoming of outsourcing of further IT teams to Tech Mahindra via TUPE is a risky strategy that is likely to be detrimental to the company over time.

    However well the handover of knowledge - about the complex data content & software solutions handled by these IT systems - is handled between dedicated long-term staff and their Bangalore replacements, this is no substitute for the in-depth knowledge & experience of the existing staff, some of whom have been with the company for decades.

    The real risk comes when those Bangalore replacements leave after a few years for a higher salary elsewhere and some of the previous knowledge share is not passed on to their successors. This is when Thomson Reuters clients will suddenly find their user experience no longer matches their expectations.

    Advice to Management

    Consider and recognise the value and experience of your existing long-term staff, regardless of how expensive they are. After all, your clients are paying decent money for the service! Outsourcing is cheaper in the short term but carries long-term costs.


  9. "Ok if you're an SVP of, VP of, Head of, or Director of..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in London, England (UK)
    Former Employee - Marketing Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Thomson Reuters full-time (More than 3 years)

    Pros

    Some lovely people although most have left. Handy location, assuming you live in Canary Wharf. A good place for an intern to spend a year. No longer though.

    Cons

    Many layers of management. Who has the highest salary has the loudest voice. No real interest in anything from middle management other than protecting their own reputations. Do any particularly valuable work and someone more senior will end up getting promoted on the back of it. Some interesting personalities in senior positions with more and more middle / senior management coming and going all the time I was there.

    Advice to Management

    Have a think about why people either have over 20 years under their belts or leave after 2 or 3 years.


  10. "Stuck in structural crisis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Specialist in London, England (UK)
    Former Employee - Client Relationship Specialist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomson Reuters (More than 3 years)

    Pros

    Relaxed environment (maybe too relaxed), some people are very intelligent

    Cons

    Very difficult to grow at times, too much BS possible, sales is too much in focus

    Advice to Management

    take a step back and rate people by achievements rather than words

    Thomson Reuters Response

    Feb 16, 2017 – Recruiting Communications and Marketing Specialist

    Thank you for your review and valued contribution. We agree that when you work at Thomson Reuters, you’re partnering with the industry’s brightest thinkers. We are always looking at ways to make ... More


  11. "Very much a curate's egg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Neutral Outlook
    Approves of CEO

    I worked at Thomson Reuters full-time (More than 3 years)

    Pros

    Large corporation with varied functions.

    Cons

    A distinct political undertone. The Reuters end of the business in particular expects one to accept a very pronounced politically correct agenda. Outsourced support services are so bad it is at times comical. e.g. a Finance department paying invoices in the wrong currency (and then blaming TR staff!), an IT helpdesk that didn't know what a web browser is; and a procurement service that took nearly a month to by a USB memory stick (the cost was four times the price for which an identical product - same brand and capacity - could have been bought locally). Benefits are falling behind those of comparable companies.

    Advice to Management

    Try to restrain the more enthusiastic PC brigade. Get a grip on the outsourced services and be prepared to accept that "We got it wrong". It really helps if you think when you have an IT problem that the person you are dealing with is not simply trying to tick a box and will stick with the job until it is resolved.



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