Thomson Reuters Reviews in United Kingdom | Glassdoor

Thomson Reuters UK Reviews

Updated May 18, 2017
21 reviews

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United Kingdom

1.0
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Thomson Reuters President & CEO James C. Smith
James C. Smith
9 Ratings

21 Employee Reviews

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  1. Helpful (1)

    "Not all bad, but mostly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thomson Reuters (More than 3 years)

    Pros

    Reasonable benefits, and in some areas robust products, not in others. Constant stream of acquisitions and mergers means their is constant business disruption which is unhelpful.

    Cons

    Poor management, poor career development, unpleasant culture, lack of adherence to strategic plan, inter-departmental fighting, non-alignment between sales and marketing

    Advice to Management

    stop promoting people who don't deserve promotion, stop ruining perfectly good products that you acquire and learn to listen attentively to your customers


  2. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good training, friendly and social colleagues.

    Cons

    Low basic salary and very high targets, numerous systems from various acquisitions that don't talk to each other, producing inaccurate reporting for commissions.

  3. Helpful (2)

    "Overrated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Thomson Reuters full-time (More than 10 years)

    Pros

    Access to the newswire and top news sources at a time of dwindling opportunities. Potential to develop career. Opportunities to travel.

    Cons

    Macho, competitive atmosphere. Few opportunities for women to advance. Random dismissals and transferral of workplaces to the low-waged in developing countries. Lower standards in news coverage due to fewer staff. Disregard for trust principles and bias in news coverage. Poor technical support, complicated expense processes and call in centers. Oxbridge reigns supreme.

    Advice to Management

    Manage managers better, scrutinize desks with lots of turnover, diversify the workplace. Simplify processes to make it easier for employees to make it through the day.

    Thomson Reuters Response

    Jan 5, 2017 – Recruiting Communications and Marketing Specialist

    Thank you for taking the time to provide us with feedback. We thank you & congratulate you on your 10+ years of service. We are working on a Management Training program to help build management ... More


  4. Helpful (1)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good work life balance
    Nice office in Canary Wharf
    People are pretty soft so noone will have a blunt attitude to you

    Cons

    Very incompetent people
    HR don't really act on anything so completely useless
    No opportunities to progress
    Over resourced so not enough work
    Praise manners over efficiency
    You cant trust your colleagues, they are all snitches

    Advice to Management

    Promote good people and act on all those incompetent people, take care of your employees basically


  5. Helpful (7)

    "F&R Toxic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in London, England (UK)
    Former Employee - Senior Software Developer in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Thomson Reuters full-time (More than a year)

    Pros

    Great team mates
    Good location
    Good tech

    Cons

    F&R Highly Toxic lead by senior management. Boys club rules where friends a promoted rather than on merit. Senior management tolerate the most outrageous behaviour. There's so much politics at play it's incredible. People are leaving in their droves. In the past 6 months they lost people at every level of the division. I know at least 5 people looking to exist asap

    Advice to Management

    lead by example. Stop the politics. Stop the favouritism. Listen to the people on the ground.


  6. Helpful (5)

    "Great brand, but has an identity crisis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in London, England (UK)
    Former Employee - Anonymous in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomson Reuters (More than 5 years)

    Pros

    Work life balance means you can pretty much come and go as you please. TR remains a decent brand.

    Cons

    A finance led organisation, investment in the F&R side of the business has been lacking. This has had a big impact on the risk segment, once the fastest growing business unit in TR. Combined with lacklustre products and a commission olan in Europe which is simply a capped bonus scheme, good sales people are voting with their feet nd taking knowledge and experience with them. Third floor morale is rock bottom.

    Advice to Management

    Ditch the soundbite slogans about being the "answer company" and "platforms", they're meaningless. Focus on providing what the market wants and actually put the customer first instead of just talking about it.

    Seek talent from the outside opposed to from within, who are culpable for the current situation.


  7. Helpful (2)

    "Company summary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in London, England (UK)
    Current Employee - IT Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Thomson Reuters full-time (More than 3 years)

    Pros

    Biggest pro is work life balanced compared to other companies in the same financial services global sector

    Cons

    Company has been though a merger while part of the company is still figuring out integration from precious mergers

  8. Helpful (3)

    "A bad company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in London, England (UK)
    Former Employee - Business Development in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thomson Reuters full-time (Less than a year)

    Pros

    1) Good name on your CV
    2) Nice offices

    Cons

    1) This company does not respect employees and customers. Pressure is unlimited, managers treat employees badly and make personal comments. Customers are annoyed with repeated calls and pushy questions during meetings
    2) Very long hours
    3) Managers encourage competition among co-workers, making the environment negative and stressful
    4) Several redundant roles, making people feeling uncomfortable and unsure about the future
    5) High turnover

    Advice to Management

    Calm down


  9. Helpful (8)

    "Poor management style & targets have ruined a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Manager in London, England (UK)
    Former Employee - Client Relationship Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomson Reuters full-time (More than 10 years)

    Pros

    Large corporation, movement encouraged, career prospects good for the right people. Global movement possible.

    Cons

    I'm unable to speak about Thomson but with 20 years at Reuters I feel I can speak with some authority.
    Sadly, starting with the appointment of Mr. Glocer, management seems to have little or no experience working directly with our end users, resulting in a culture of book smarts over street smarts - management by the book is killing the company.
    In addition a once fair system of promotions based on the right skills & attitudes have been replaced with 'back stabbing' to further careers. Many times people with low skill sets but good political ability progress quickly, leaving the right people behind.

    Advice to Management

    Reuters was one of the most respected companies in the world with a reputation for being a great place to work. Happy staff, great place to work, fantastic and innovative products. Highly respected globally, great growth potential, low debts, cash rich, low dividends but high return on stock price etc.
    This has changed. I don't feel the company has the global respect it once did. Constantly trying to replicate the Bloomberg business model has resulted in the company falling further behind it's competitor. Complicated products with more care given to asthetics than content & ease of access has made the products more like apps than tools.
    Finally. The wrong people are in middle & upper management. The right school, degree or ability to use buzz words & produce great looking reports does not make a good manager. Concentrate on people again & this company will be great again.


  10. Helpful (8)

    "Not a company for working mothers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax and Accounting in London, England (UK)
    Former Employee - Tax and Accounting in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits including pension and healthcare.

    Cons

    Below market rate renumeration. Actively bad management. As a mother I was advised to not have any more children. I was ridiculed for having an approved flexible working pattern, I was criticised about my weight, I suffered indignity after indignity at the hands of colleagues and senior managements and senior executives. Grievance's were upheld. Bad place of employment where the staff are not valued, and regardless of quality of work, expected to start early and finish late. Women are tolerated rather than welcomed.

    Advice to Management

    All management involved has been fired due to my treatment and subsequent grievance, however still a toxic place to work.


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