Thomsons Online Benefits Reviews | Glassdoor

Thomsons Online Benefits Reviews

Updated Jun 30, 2019

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Found 77 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
72%
Approve of CEO
Thomsons Online Benefits CEO Stephen Read
Stephen Read
15 Ratings
Pros
  • "Great people good salary good work ethic i like working there overall i had amazing experience(in 10 reviews)

  • "(in 7 reviews)

Cons
  • "Pushing overtime and unhealthy work/life balance;(in 7 reviews)

  • "Fast paced and constantly changing roles and responsibilities, sometimes people thrive on this, others like to do the day-to-day 9-5(in 5 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "AMAZING COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for more than a year

    Pros

    Thomsons is a very special place and like no other. It is amazing to work for a company where so much care and consideration is taken over it's employees. The company has been through a lot of change, however it continues to thrive and it is such a good place to spend each day Although you will read a lot on here about the work life balance being bad; actually the flexibility that is provided here is amazing and it's...

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    Cons

    You HAVE to be up for mucking in when needed and really owning your own destiny and development. It will not work for someone who wants to clock off at home time everyday and never do a minute more

    Advice to Management

    Keep the culture alive. We have had a lot of change after the Mercer acquisition and there have been a few wobbles in the culture feeling like it has taken a hit at times; please help us to keep all the good people here and great culture

    Thomsons Online Benefits2018-12-07
  2. Helpful (2)

    "Director - Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for less than a year

    Pros

    Great company with a great culture! Recently started working at Thomsons and I love the software and the people. Everyone has been willing to help me be successful. Would highly recommend!

    Cons

    Growing company so we are learning new things very fast. Some people may not like the work hard play hard attitude but those who are self starters will be successful!

    Advice to Management

    Keep encouraging the people - the attitude shines through with the people. Glad I am a part of the team! Think PINK!

    Thomsons Online Benefits2015-03-10
  3. Helpful (9)

    "ThomExit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Thomsons Online Benefits for less than a year

    Pros

    Suitable product for the UK, but not feasible for other markets... Absolute need for global benefits platforms, but one platform is where the world is going and not partnering..

    Cons

    Poor leadership, lack of direction, shifting directions, lack of transparency, lack of respect from the top down.... Poor treatment of employees who are victims of shifting directions. If you don't party then don't work there....

    Advice to Management

    Treat people with dignity and respect would be a great start....

    Thomsons Online Benefits2016-08-09

    Thomsons Online Benefits Response

    August 16, 2016Talent & Engagement Partner

    Thank you for your feedback. We strive to create a unique culture globally which we're immensely proud of. We appreciate the time you’ve taken to write this comment as we are always looking to learn and evolve as a business.

  4. Helpful (4)

    "An absolutely brilliant opportunity for growth within a leading global tech company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for more than a year

    Pros

    Culture at Thomsons is extremely important and they really care about making each employee understand the value they bring to the business. They do a great job of rewarding self-starters who show that they want to get stuck-in and smash their targets. I wouldn't say the culture is"work hard, play hard", but everyone is passionate about being successful and likes to have a good time. All of my colleagues have a great sense...

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    Cons

    Although they offer top of the line medical and dental, the benefits offered to US employees might not be as comprehensive as some other tech companies. However, I am sure this is temporary as the US team is quite new.

    Advice to Management

    Continue to invest in training programs for your employees, as they can dramatically improve the level of performance and overall success of the business.

    Thomsons Online Benefits2015-03-06
  5. Helpful (2)

    "Great Career Opportunity, Greater Potential!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for less than a year

    Pros

    - Truly disruptive product - Unlimited Enterprise and Industry Potential - Prospects love the product - super intuitive, simple to use, ahead of the market. - Very Competitive Salary and Commission Structure. - Excellent executives and management. - Real long term potential- If you do well here you are REWARDED! - Because the company is growing so fast, if you perform you can get promoted much faster than any other...

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    Cons

    -There are growing pains with setting up U.S. office however we are backed by large machine in the U.K. -The team is small and you need to mesh well in order to fit in. -Expected to deliver

    Advice to Management

    -Continue to be accessible and responsive to staff. -Continue investing in Employees. -Training can be more streamlined and efficient. -You are on the right road to building a truly special team in the U.S.!

    Thomsons Online Benefits2015-03-06
  6. "Exciting, fast paced company, strong culture, truly dedicated to best of breed global benefit management software."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Enterprise Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for more than a year

    Pros

    Strong, involved management support, even from the founders; great training on software; cool culture of work hard, play hard; modern marketing plan with strong use of social media; true global company with disruptive software that makes a difference. Huge upside on career opportunities as we grow the business.

    Cons

    You have to be self driven and want to succeed. There will be high expectations and people who do not want to be the best they can be will have challenges. This is not a company where you want to be just average. Some may not like this type of culture, but I say this is a positive. Successful people are self starters and motivated before they join and know when and where to ask for help. Many people work remote which...

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    Advice to Management

    As with any fast growing technology company, especially one that is global with offices all around the world, continue to focus on how the US employees can be better engaged with management, strategic direction, and their own personal benefits. Continue to invest in the valuable employees. Also, continue to strive for bleeding edge technology (UI, Analytics, Business Intelligence...) Continue with access to founders...

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    Thomsons Online Benefits2015-03-06
  7. Helpful (8)

    "Such an utter waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Thomsons Online Benefits full-time for less than a year

    Pros

    Everyone will tell you what you want to hear and sound like they mean it. Close to CalTrain

    Cons

    It's in Burlingame, CA. You will be promised things in the interview that will not be true. You will be "oversold" the position (their words - not mine) so if it's too good to be true-- it's probably not true. The break room is pitiful. The on-boarding process was relentless and they made me feel bad about expecting things to be set up before I started. They have a "that's just the way it is" kind of attitude....

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    Advice to Management

    Learn to onboard. Learn to train. Learn to manage. Under promise. Over deliver. Do not have a person inexperienced in management running a team. Challenge the status quo. Don't be afraid to embrace criticism and act on it. Work on improving processes instead of just letting them stay as they are.

    Thomsons Online Benefits2015-02-18

    Thomsons Online Benefits Response

    April 7, 2015Recruitment Partner

    We are sorry to hear that your brief time with Thomsons didn’t live up to your expectations. Our US office is very much a start-up and the look, feel and environment of the office reflect that. Our recruitment process is very transparent about what it is like to work at Thomsons and ...

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  8. Helpful (2)

    "Great company to be a part of!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for less than a year

    Pros

    - high growth fast paced environment with room for growth - flexible work environment and no micro management - but management is always available when needed - access to CEO and MD - they know and interact with every employee and what's going on in their lives - revolutionary technology - a concept that is newer to the market and is expected to boom in the coming years - endless opportunity for personal and professional...

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    Cons

    Occasionally it can be hard working remotely or on the road, but they do a good job of keeping everyone engaged and productive!

    Thomsons Online Benefits2014-11-25
  9. Helpful (2)

    "Great company to work for in the US!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thomsons Online Benefits full-time for more than a year

    Pros

    Work-life balance is great Senior Management is very approachable and happy to give guidance or advice One of the best corporate cultures I've experienced- fun and caring Creative and professional freedom

    Cons

    Company opened the US office just a year ago, so is still in the process of figuring things out, though the business listens to the feedback which is good.

    Thomsons Online Benefits2014-11-24
  10. "Nice company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ACS in Cluj-Napoca
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomsons Online Benefits full-time for less than a year

    Pros

    Good potential to grow Very nice and friendly environment Great career development opportunities Great leaders to follow + lots others

    Cons

    Still using old computers (like 7-8 years old) 80% of the time you have to stay overtime at work cause of the workload

    Advice to Management

    I can't speak for other areas, but being in the Config department pretty much makes you have no life outside of work. Being the department that actually implements the whole service that we sell, I'd suggest giving a percentage bonus of the project to the configurations if you can't remove the necessity of staying overtime, just as a compensation to not make them feel so stressed.

    Thomsons Online Benefits2019-06-30
Found 77 reviews