ThoughtWorks Reviews in London, England | Glassdoor

ThoughtWorks London Reviews

Updated April 6, 2017
37 reviews

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London, England (UK)

3.7
Star Star Star Star Star
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ThoughtWorks President and CEO Guo Xiao
Guo Xiao
14 Ratings

37 Employee Reviews

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Pros
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  1. Helpful (1)

    "Embrace the crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team in London, England (UK)
    Current Employee - Operations Team in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ThoughtWorks full-time (More than a year)

    Pros

    + Great opportunity for career progression and movement within the company but you do need to make it happen for yourself
    + Amazing, crazy, fun colleagues who you can learn from every day.
    + Great benefits
    + Lots of autonomy and ability to use your initiative, innovate and experiment, no matter which function you work in.
    + Feedback really helps you to learn and grow

    Cons

    - Not great at on-boarding lateral employees
    - Ambiguity is frustrating for new people
    - You can ask 10 people the same question about how something works at ThoughtWorks and have no continuity of response.
    - Feedback if given badly can be hurtful

    Advice to Management

    Don't forget the essence of what makes ThoughtWorks great whilst expanding.


  2. Helpful (1)

    "Amazing colleagues, rapid development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in London, England (UK)
    Current Employee - Software Developer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ThoughtWorks full-time (More than a year)

    Pros

    - You get to work with some very smart and passionate people. Quality of the workforce is higher than anywhere else I've worked.
    - If you take some initiative and can prove yourself, you can get a lot of responsibility and get involved in a lot of decisions very fast. Even the kind of work that is usually reserved for very senior people.
    - Teams know how to build tech fast.
    - Opportunity to travel to just about anywhere, company is very flexible at arranging this.
    - Company is way more inclusive than just about anyone else in the technology industry, and gets a much more diverse workforce from that.

    Cons

    - Salaries aren't low, but you could get a lot more considering the people they hire and the work they expect you to do. You'll get better offers just about every week.
    - Pay progression is very opaque. People 'leave and come back' because it is faster than dealing with the annual review process.
    - It's consultancy, if you aren't willing to be away from home 4 nights every week you are going to slow down your career.
    - If you aren't good at maintaining a big brand and a tight network, you'll get forgotten about.

    Advice to Management

    - Make the annual review process more transparent with clearer criteria for shifting between grades.
    - Don't lose what makes ThoughtWorks unique while rapid expansion is happening


  3. Helpful (3)

    "Great place to level up engineering skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in London, England (UK)
    Former Employee - Applications Developer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ThoughtWorks full-time (More than 5 years)

    Pros

    Very smart people
    Great team environment
    Agile practices are at the core of everything
    Opportunity to work on a variety of different projects and domains
    Opportunity to work on different tech stacks

    Cons

    May involve travelling which might be a good thing for some but not for others.
    Sometimes the wrong person ends up becoming a manager and this can make it difficult for a team to succeed.

    Advice to Management

    Promote those with the right talent, skills and aptitude rather than those that mingle (no pun intended) with the right people!


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  5. "working software in production"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    really passionate people who care about making software that is useful for their clients. Very very bright people work here it is a great network to have.

    Cons

    Lots of travel which can be a good or bad thing depending on your point of view and stage in life. Extremely intense company culture that is slightly over emotional at times on things that do not matter.

    Advice to Management

    Focus on London work, engage more directly with startups and investors. Keeping bringing in the extraordinary talent.


  6. Helpful (1)

    "Failure in management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Consultant in London, England (UK)
    Former Employee - Senior Software Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ThoughtWorks full-time (Less than a year)

    Pros

    My colleagues on the project were top-notch people. The events at the office were amazing and there were a lot of opportunities to learn something new.

    Cons

    Management was cold. They didn't care about their employees' wellbeing and the only way to force their hand is threatening to quit. This is definitely not a healthy relationship between employer and employee.

    Even though the company is projecting an image of social justice and software excellence, its main concern is still about making money with the rest being an afterthought.

    Advice to Management

    Listen to your employees. When something is wrong, learning to listen for the canaries. Don't just follow the money. It's ok to drop a bad client for the sake of your long term relationship with your employees.


  7. "You will drink the coolade"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in London, England (UK)
    Current Employee - Business Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at ThoughtWorks full-time (Less than a year)

    Pros

    The company is filled with really passionate interested and interesting people.
    If you look enough you can always find someone who can help and guide.

    Cons

    The 'coolade' is passed around with abandon.
    There is much transparency of well anything.


  8. "Tons of learning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    An incredible place to learn and meet amazingly clever people. Lots of potential travel if you are into that.

    Cons

    The pay is low for the work that is asked off people. The raises and promotions are not exactly fair and are based on whoever can promote themselves best or has friends in the management.


  9. Helpful (1)

    "Great place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Software Developer in London, England (UK)
    Current Employee - Graduate Software Developer in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ThoughtWorks (Less than a year)

    Pros

    + Excellent place to learn the trade
    + Lots of support and friendly seniors
    + Competitive pay

    Cons

    - Intense work
    - Very fast-paced
    - Lots of travel (some like it)


  10. Helpful (14)

    "Not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    When I started working in ThoughtWorks, I was bough in by the amazing culture, the focus on Social Justice, the passion for technology, flat structure and quality projects.
    What I found was smart people who care about their work and would like to do more for the Social Justice focus, but a culture that was slowly disappearing, getting caught up in petty politics and a growing hierarchy

    Cons

    Work-life balance, due to travelling that can't be avoided.
    The community spirit disappeared, the flat structured got lost in politics, the exciting projects got replaced by body shopping. People started losing their passion, the Social Justice focused remains mostly in theory
    New "Heads" have been hired, who they are not a cultural fit, bringing changes that most employees don't see as positive

    Advice to Management

    stop being greedy, it's not only about growth, it's also about culture and people, as most of us have been told during interviews.


  11. "Smart people, great culture, not enough structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in London, England (UK)
    Current Employee - Business Analyst in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Amazing workforce with lots of sincere, good people with intelligent opinions about everything
    - Truly liberal and tolerant working environment with a genuinely diverse workforce
    - Genuinely cares and invests in trying to do good in the world, sponsors open-source software and various initiatives to improve global health, civil rights and other causes
    - Core software engineering capability is well run and effective

    Cons

    - Outside of core delivery there is a poor demand pipeline and a high turnover of staff
    - Pay is lower than competitors and the annual review process is opaque
    - Environment is highly political, both in good ways (activism and awareness-raising) and bad ways (going to the pub is better for your career than doing a good job)
    - Non-tech role and graduate career development support is very weak


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