Three Reviews in Maidenhead, England | Glassdoor

Three Maidenhead Reviews

Updated May 17, 2017
54 reviews

Filter

Filter

Maidenhead, England (UK)

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Three CEO David Dyson
David Dyson
40 Ratings

54 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • The only way we can deal with customer complaints is putting them on the phone to customer service which usually angers the customer more (in 12 reviews)

  • Lack of transparency from senior management on the companies direction and a lack of trust (in 12 reviews)

More Pros and Cons

  1. "Three can be great, but IT and Ops need to catch up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Three part-time (More than 8 years)

    Pros

    The majority of my 10 years at Three has been positive. Three has given me the chance to grow and encouraged my personal development. I have confidence in the Senior Management Team who communicate openly with us all. There are some great teams and departments to work in where you have a clear purpose, and if you work hard can make real change. People are good to each other at Three.

    Cons

    It's not always consistent. The core IT systems and Operations for instance are old fashioned in their thinking and ways of working. They want to change but seem unable.

    Advice to Management

    The investment in people, which is so fantastic in some areas of Three, is poor in COO. There is work that can be done today to prepare people for the future; changing the culture of COO from an old fashioned IT and Ops dept to a architecturally led, devops, people focussed future will take time and investment. The rest of Three will remain frustrated if we don't improve our technology teams. Invest in training, diversity and inclusion and we could get there.


  2. Helpful (3)

    "USED to be a brilliant place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Three full-time (More than 5 years)

    Pros

    Great vision of culture, some great people and leaders, wellness is important, ambitious

    Cons

    Power driven middle managers, lack of empathy, not prepared and struggling to maintain good staff in current climate

    Advice to Management

    Really need to reconsider middle management levels- B and C- too many and not the right 'fit' for what we preach to be


  3. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture, cafe and a lively work environment
    The company is situated in a good location- easy access to train station by foot

    Cons

    Could probably introduce free breakfast once a week

    Advice to Management

    Keep up the good work!! :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Three full-time

    Pros

    Great people, pay and benefits.

    Cons

    It's all about to change.

    Advice to Management

    Treat us like adults during this time of mega change.


  6. "Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Maidenhead, England (UK)
    Current Employee - Graphic Designer in Maidenhead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (Less than a year)

    Pros

    Love the culture, they really invest in you.

    Cons

    Being in Maidenhead isn't the best.


  7. "Financial analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Finance Manager in Maidenhead, England (UK)
    Current Employee - Commercial Finance Manager in Maidenhead, England (UK)

    I have been working at Three full-time (More than a year)

    Pros

    Very laid back environment, good wages, and good work events

    Cons

    Limited training and a lack of talent in manager roles.

    Advice to Management

    Need to review value adding performance as it is a real case of few adding all the value


  8. Helpful (6)

    "Gone down hill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Three full-time (More than 5 years)

    Pros

    The people doing the work are good.
    The Maidenhead office has been done up.
    It's close to the train station

    Cons

    Everything is out sourced.
    It takes an absolute age to get anything done
    Management are clueless about what actually happens at the coal face.
    Everything, i mean everything, is spun to give a positive message but completely fail to recognise the failings.

    Advice to Management

    Listen to the workers. Acknowledge the problems and work to fix them rather then just handing to another outsourced supplier


  9. Helpful (1)

    "No longer anything special"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technologist in Maidenhead, England (UK)
    Current Employee - Information Technologist in Maidenhead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Three full-time (More than 3 years)

    Pros

    Good salary, bonus and benefits. There's a real belief in the company that we can make the mobile industry better, but the current culture and management means it isn't obvious how we can do that.

    Cons

    Three has become highly political with almost everyone out for themselves. It likely isn't worse than most workplaces in that respect, but it is a huge backward step for Three. If this is what you are used to and it doesn't concern you, Three could be a good career move.

    Advice to Management

    Bring back Three Behaviours to replace the now highly political working environment and have everyone pulling in the same direction for the benefit of Three and its customers.


  10. "Ways of Working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Three (More than a year)

    Pros

    Very young vibrant organisation who are passionate about their purpose. Pay and Benefits are fair, Direction is clear and communicated across the business. Senior Management are visible and take time to communicate regularly

    Cons

    Vey disorganised, promotion happens through relationships rather than talent moves, extremely hard to execute plans as they are made without due consideration and too many people get involved

    Advice to Management

    Open your eyes and see what's really happening on the ground and not in the blue sky. Ambition is great, need to do more to take the right people on your journey


  11. "working at three"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RAN Performance Engineer in Maidenhead, England (UK)
    Current Employee - RAN Performance Engineer in Maidenhead, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good working environment, work atmosphere is positive. very interactive

    Cons

    Work restrictions for contractors, no career progression.


Showing 54 of 410 reviews
Reset Filters