Three Reviews | Glassdoor

Three Reviews

Updated December 8, 2017
466 reviews

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Pros
Cons
  • Also senior management are completely oblivious to how poorly they run the show - in fact they rule by fear (in 14 reviews)

  • The only way we can deal with customer complaints is putting them on the phone to customer service which usually angers the customer more (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Three full-time

    Pros

    Good money. That's about it

    Cons

    Company plan. Not sure what they want to do.

    Ideas change and many employees worried for Thier jobs

    Three Response

    Nov 30, 2017 – People Assist Advisor

    Thanks for getting in touch and leaving your review.

     You’ll be aware we’re currently on a really ambitious journey to reach our goal of being the UK’s best loved brand by our people and our... More


  2. "Sales Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Adviser in London, England (UK)
    Current Employee - Sales Adviser in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three part-time (More than a year)

    Pros

    Shared bonus, great working environment, great people and incentives

    Cons

    literally, a great place to work no cons

    Advice to Management

    keep doing what you're doing

    Three Response

    Oct 31, 2017 – People Assist Advisor

    Thanks for getting in touch.

    Thanks for calling out our great people and incentives, we know this makes a big difference to our employees. At Three we focus on how we can make things better for... More

  3. "district manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Palermo (Italy)
    Current Employee - District Manager in Palermo (Italy)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (Less than a year)

    Pros

    fast, dinamic, young, flexible, smart

    Cons

    more research, development and advertising

    Advice to Management

    stop low prices (in italy)


  4. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in London, England (UK)
    Current Employee - Customer Advisor in London, England (UK)

    I have been working at Three part-time (More than a year)

    Pros

    good pay, free sim and decent staff

    Cons

    too much politics, don't allow CA's to move to head office, only way to progress is to become manager and even that can be difficult


  5. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Three part-time

    Pros

    Great flexibility with hours and good staff benefits

    Cons

    You have to eat up a lot of jargon and the computer systems are awful considering it's a technology company

    Three Response

    Nov 10, 2017 – HR Advisor

    Thank you for your comments.

    One of our People Promises is Valuing the contribution that you make. This doesn’t just focus on the pay and benefits package though it’s good to hear this worked well... More


  6. "Technical manager- core networks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Three full-time

    Pros

    Great environment, freedom to make decisions, empowerment

    Cons

    A bit chaotic at times


  7. "Lip Service Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Role in Maidenhead, England (UK)
    Current Employee - Specialist Role in Maidenhead, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Three full-time (More than 5 years)

    Pros

    Fast paced, can be fun and challenging.

    At CEO level the intention is there fulfil its intention to deliver on not just results, but has an understanding of looking after its employees.

    Cons

    Below CEO, lip service is played to ensure the experience for employees is a good one. It's led by those more focused on their own personal agendas.
    Following recent restructure, which were rushed and lacked meaningful consultation periods people were bull dozed in to roles or out the business, It's dressed up as a new way of working, but they lacked the promise to retain great people and retrain them under the proposed heading : attitude trumps knowledge.
    They have managers and leaders poorly qualified in their fields, expecting them to gain respect.
    I think it's s great great shame. A company I loved and was passionate about is going down hill, just because of how it's now chosen to treat its employees.

    Advice to Management

    The Senor Management team are stale. You want to fundamentally change a business and how it works then change the thinking and styles of those leading each function. Otherwise it's likely nothing will change. Other than your atttitionnand costs to hire.

    Three Response

    Nov 30, 2017 – People Assist Advisor

    Thank you for your comments. As a current employee you will know about our goal of being the UK’s best loved brand by our people and our customers by 2021. To achieve this every part of our business... More

  8. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Three full-time

    Pros

    Good work stroke life balance

    Cons

    Pay work load atmosphere benefits

    Advice to Management

    look after your employees


  9. "1 year with Three Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Maidstone, England (UK)
    Current Employee - Customer Advisor in Maidstone, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than a year)

    Pros

    Company have a on goal where they delegating this to the employees.
    They have great products comparing to the other similar companies., this help the employees to get their job done.
    Team work is brilliant as it all adds up towards the store’s performance.
    Monthly development reviews where staff can focus on the areas where needs improvements.
    Introducing new bonus systems with loads of incentives from theough the suppliers.
    Good benefits and pension schemes.
    Always opportunity to grow “ if the person have the willingness to be flexible and dedication towards the job.”

    Cons

    Tools and sysytems are not uptodate, but they are making improvements.
    Induction period for new starters might need a brush up to help the newbies to sync in quickly.

    Advice to Management

    If there will be an option where the staff can invest a part of the salary towards the company’s share, this will help them to feel that we are the company and will have more deviation and focus to make the company to earn more profit.

    Three Response

    Oct 18, 2017 – People Assist Advisor

    Thanks for taking time to leave your review. It’s great you feel like part of the ‘Three Family’ – that really is a perfect way to describe our amazing culture!

    You joined Three at the same time... More


  10. Helpful (1)

    "Too political !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)
    Neutral Outlook
    No opinion of CEO

    I worked at Three full-time

    Pros

    Employees are valued. Good working environment.

    Cons

    Too political. You need to be a good talker as most of the time is spent in the meetings instead of poducing any real work.

    Advice to Management

    Less Powerpoint, more actual work.

    Three Response

    Oct 31, 2017 – People Assist Advisor

    Thanks for your review.

    Thanks for calling out the great working environment and feeling valued while you were here. This is really important to us and plays a massive part in reaching our... More


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