TickPick Reviews | Glassdoor

TickPick Reviews

10 reviews

Filter

Filter


4.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TickPick Co-CEO Brett Goldberg
Brett Goldberg
0 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Incredible company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY
    Recommends
    Positive Outlook

    I have been working at TickPick full-time (More than a year)

    Pros

    *The company has seen rapid growth due to it's superior business model. *Incredible culture and leadership that is very transparent. Room for growth/able to grow with the company.
    *Amazing office in the heart of NYC (across from Madison Square Garden).

    Cons

    Unlike other companies, this company doesn't sleep with live events happening all the time. Started out working unique shifts, but this should be less of an issue as we continue to hire more people.

    Advice to Management

    Maintain this incredible culture. Everyone loves working here!


  2. Helpful (1)

    "Cool if you like working in a college dorm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in New York, NY
    Former Employee - Anonymous in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at TickPick full-time (Less than a year)

    Pros

    Pay is decent, happy hours, fre

    Cons

    Very bro-y, close minded culture. Just saying don't work here if you're a woman or a person of color. Sexist environment. I complained but I was told that I needed to come up with a solution. Not only that, but there's micromanaging leadership, who ask for but do not listen to valuable feedback, work life balance is terrible, and I know it's a start up, but their lack of effort to fix things that very qualified people suggest as legitimate points of structural improvement is offensive. Ridiculous expectations on metrics with NO TRAINING. It pays okay, but there are too many other better jobs out there. Don't do it.

    Advice to Management

    Listen to your good employees, fire your sexist ones and do better.

  3. "Amazing Culture and Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at TickPick full-time (More than a year)

    Pros

    * A terrific work environment
    * Fun young coworkers that I often hangout with outside of the office
    * Transparent bosses with an open door policy who always keeps everyone up to date with what is going on within the company
    * Opportunity to move up quickly within the company
    * Place where every idea is heard
    * Brand new office right by Penn Station
    * Can always get time off when needed
    * Full kitchen with snacks
    * Daily lunch
    * Monthly happy hours
    * Startup who is continuing to grow rapidly

    Cons

    Not having a company 401k


  4. "Amazing Work Environment and Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at TickPick full-time (More than a year)

    Pros

    * A great work culture
    * Transparent bosses who always let you know whats going on within the company
    * Open door policy
    * Can always get time off when you need it
    * Brand new office by Penn Station
    * Full kitchen with snacks
    * Ping-Pong Table
    * Monthly company happy hours
    * Young fun coworkers who I hangout with outside of the office
    * Start up who is continuing to grow quickly
    * Any ideas are always heard

    Cons

    No company 401k or match


  5. "A Phenomenal Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Agent/Social Media Coordinator/Head of PPC in New York, NY
    Current Employee - Support Agent/Social Media Coordinator/Head of PPC in New York, NY
    Recommends
    Positive Outlook

    I have been working at TickPick full-time (More than a year)

    Pros

    Quite frankly, there is no better work environment that one can be lucky enough a part of, and that's why I become so braggadocios whenever I get asked about what I do.

    We get lunch paid for every day at the office (and dinner as well if you're working the later support shift), we have a budget for snacks and amenities that the vast majority of other places simply don't provide, and we have regular company-sponsored happy hours that let everyone unwind and become tighter as a team in the process. A ping pong table doubles as our conference table. If you close your eyes, you can just about picture the quintessential startup.

    We are a company that is about building on the great things that have already been accomplished while pushing the envelope to stay innovative at the same time, and as a result we're one of the fastest growing private companies in the entire country (named by Inc. as the 90th fastest growing private company in the US in 2016). That's something I feel proud of and will continue to as we keep building and challenge other competitors in the industry.

    It is an extremely thoughtful approach to hire new members of the team because of how delicate a process it is to find employees that are not only qualified for the role that they're hired to do, but also how well the incumbent members of the team feels a prospective employee will fit in within our culture. That's not to say it's anything but an inclusive environment, here, but we know what kind of personalities will fit the job description.

    At the end of the day, we all have each other's back at TickPick, LLC, and that support has fostered an excellent place to walk into each and every day of work.

    Cons

    Being that we're a business that never truly sleeps (live events are happening all around us nearly every waking hour of every day in the Continental US and Canada), there are some odd hours and shifts that need coverage (within reason). This is something that has been mitigated as we've an increase in staff size and will only become less of an issue for everybody as they put in their time in times ahead to get the ideal schedule for them. While working some holidays obviously isn't ideal, they're more than fair here about divvying it up.

    Advice to Management

    Do not change a thing for everyone's sake!


  6. "Start-Up Culture, Always Room For Personal Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Broker Relations in New York, NY
    Current Employee - Head of Broker Relations in New York, NY
    Recommends
    Positive Outlook

    I have been working at TickPick full-time (More than 3 years)

    Pros

    - Start-up culture promotes employees branching out into other roles
    - Privately held company, influenced by the opinions of its team and not by outside investors
    - Bosses who look to incentivize and reward employees in every way they can
    - Lunch, and sometimes breakfast and dinner, paid for every day
    - Monthly team happy hours
    - Ping pong table
    - Kegerator
    - TickPick softball team

    Cons

    As a retail marketplace, the website is live every day, so some roles have no way to avoid working portions of some holidays. The more employees we hire however, the easier it has been to split the holiday responsibilities.

    Advice to Management

    Continue to keep the TickPick values in mind. It's great to work for a company that I can recommend to my friends and family and constantly get feedback that we have the best product out there.
    - No service fees which make us the cheapest
    - Quality sellers make our tickets reliable
    - Website and App that are flat out enjoyable to use


  7. "Great Startup"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at TickPick as an intern

    Pros

    Great startup, amazing founding team...Can learn a lot from these guys.

    Cons

    Everything was great besides the fact that the internship was unpaid.

    Advice to Management

    Pay the interns! Keep up the good work, excellent idea and the growth shows what an amazing team is behind it.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    They by far and a way a wonderful employee. Kind and wise beyond their years although at times the work can be monotonous and boring.

    Cons

    The work can be monotonous and boring at times, but all in all it was a wonderful experience with very very very very nice people.


  9. "An open-minded and innovative business team dedicated to excellence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at TickPick full-time

    Pros

    TickPick has thoughtful, hard working employees committed to providing consumers with the ideal ticket buying experience. The company is driven by technology, but operated by live event fanatics who are experts in the industry.

    Most importantly, the transparency of the service provided reflects the transparency of the business team. Every employee, from the interns to the founders has a voice.

    Cons

    If there ever was a con, it was addressed and taken care of!


  10. "Energetic Work Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Information Technology Specialist in New York, NY
    Former Intern - Information Technology Specialist in New York, NY
    Recommends
    Positive Outlook

    I worked at TickPick as an intern (Less than a year)

    Pros

    Great small office atmosphere!
    Team Mascot!
    Officemates are friendly!
    Brilliant Team!

    Cons

    None that I can think of!

    Advice to Management

    N/A