Ticketfly Reviews | Glassdoor

Ticketfly Reviews

Updated November 3, 2017
35 reviews

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3.7
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Andrew Dreskin
23 Ratings

35 Employee Reviews

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  1. "Ticketer/Administrative du"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ticketing in Oakland, CA
    Current Employee - Ticketing in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ticketfly full-time (Less than a year)

    Pros

    Good work environment and really stable job. Great manager.

    Cons

    Not much room for growth


  2. "AWFUL/ Sexist and Racist Company of Bros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in San Francisco, CA
    Former Employee - Client Service Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ticketfly full-time (More than 3 years)

    Pros

    Great job if you also love Harvey Weinstein. Pros for women: you'll never have to manage because you'll never get a chance!

    Cons

    A few people there want to work hard and not be skeezy. What a bunch of nerds.

    Advice to Management

    Stop every single thing you've ever done and change all of it.

  3. "Software Eng."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketfly full-time (More than a year)

    Pros

    Fun company to work at.
    Cutting edge tech.

    Cons

    Poor leadership.
    No accountability for employees.


  4. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in Oakland, CA
    Former Employee - Customer Support in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ticketfly full-time (Less than a year)

    Pros

    -Great vision for the future and leadership at the executive level
    -Fun loving and dedicated team
    -Strong benefits program

    Cons

    -Product gaps bogged down tasks and prolonged resolutions
    -Not much visibility, impact, or recognition for accomplishments
    -Management did not clarify their QA process until 3 months into job

    Advice to Management

    I'm sad that Ticketfly will be absorbed into the orange overload known as Eventbrite. I would have loved to see the company flourish independently. The executives did a lot to keep everyone informed which I appreciated. Ultimately I didn't feel like there was an option to grow and move into a new role.


  5. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketfly full-time (More than a year)

    Pros

    - Great working environment
    - Supportive and smart colleagues
    - Big snack room
    - Interesting work

    Cons

    Recent acquisition caused a substantial slowdown in terms of new projects and specific goals.


  6. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketfly full-time

    Pros

    Management really cares about your well being.

    Cons

    Lots of tech debt. Hard to move fast.

    Advice to Management

    Fix the tech stack.


  7. "Great people and fun casual environment. Exciting content!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in San Francisco, CA
    Former Employee - Sales Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ticketfly full-time (More than a year)

    Pros

    The people are friendly and smart. Working with music promoters is a bonus. The company allows employees to find a great work life balance.

    Cons

    Sometime is takes a while to get things done. Decision making is slow at every level as is software development lifecycle.

    Advice to Management

    Focus

  8. "Ticketfly review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ticketfly full-time (More than a year)

    Pros

    Very strong tech team. Good working environment

    Cons

    There isn't a separate tier one on-call team. the rotation of on call is painful. Business team also bring too much noise to distract engineer.


  9. "Great working experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Software Engineering in San Francisco, CA
    Former Employee - Manager, Software Engineering in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ticketfly full-time (More than 3 years)

    Pros

    * Executive leadership had faith in their managers
    * Willing to do the right thing
    * Invest on technical debt
    * Hands on management
    * Great group of people
    * Company parties were amazing

    Cons

    * Some hires at the management level needed more experience
    * Normal struggles that all startups go through

    Advice to Management

    It's what it is, it was a startup, you need to understand that, all startups go through all and downs, San Francisco is a very competitive market, if you want top talent you must be willing to pay for it, or grow talent internally.


  10. "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in San Francisco, CA
    Former Employee - Senior Accountant in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ticketfly full-time (More than a year)

    Pros

    Cool place and a solid culture!

    Cons

    I started on board with an solid and outgoing Accounting team. Everything was good! Until some rift happened and the changing of managers happened. This new regime has proved itself a failure and has impacted the client base, cross-team relations, and the accounting team itself.

    Advice to Management

    Don't put a manager in place who has no previous experience in managing. We lost a whole accounting team because of this particular manager.


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