Tiffany & Co. Manager Reviews | Glassdoor

Tiffany & Co. Manager Reviews

Updated Sep 16, 2019

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Found 71 reviews

3.1
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Rating TrendsRating Trends
44%
Recommend to a Friend
100%
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Tiffany & Co. CEO Alessandro Bogliolo
Alessandro Bogliolo
3 Ratings
  1. Helpful (3)

    "It never ends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Store Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    The discount is worthwhile. Excellent insurance. Fun environment that attracts great people. Opportunity for growth if you can relocate or live in NYC.

    Cons

    Terrible work/life environment!!! While that is expected with retail hours, what might surprise you is the work never stops! If you are off, expect to receive phone calls and texts from employees, customers and managers and expect to be readily available to help. Expect to be required to check your emails several times a day while one vacation and your day off. Sales team is exceptionally compensated which does... help retain talent, however the support staff does the heavy lifting and is minimally compensated. Managements’ pay is a joke for anyone less than a Director. Bonuses are annual and based off your overall rating which is subsequently based off the overall store’s performance, not individual performance (as that portion of your review is less than 30%). This means a manager that works extremely hard could receive the same rating, raise and bonus as one that slacks off all year.

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    Advice to Management

    Creating new programs for accountability does not reduce the workload of your management and support staff. Stop reducing headcount and start reducing workloads! Stop rolling out new programs without taking away old ones. Honor and recognize those at the front lines and reward them or you will continue to lose top talent to luxury competitors.

    Tiffany & Co.2018-03-08
  2. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 3 years

    Pros

    Fast paced and versatile environment with opportunity to take risks and implement new ideas while maintaining high levels of company standards. Company is progressive and forward-thinking, but maintains its reverence as one of the oldest American companies.

    Cons

    Turnover can be high in retail environment, sales are also challenging in today's economy. Remaining motivated as a member of management will be difficult if you rely on monetary compensation (if you do not you will find the most rewarding experiences come from helping your employees find success).

    Tiffany & Co.2018-01-16
  3. Helpful (4)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Parsippany, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    Work/Life Balance Co-workers Travel Work from home occassionally

    Cons

    Pay no-incentive to stay no promotions stagnant review process

    Advice to Management

    Look to promote within instead of always looking externally or you will lose good people.

    Tiffany & Co.2017-12-05
  4. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    You never have to explain why you work here.

    Cons

    The pay is laughable at times.

    Advice to Management

    Start paying us like you used to pay us.

    Tiffany & Co.2017-09-12
  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    Great work life balance and company culture.

    Cons

    Need more data driven solutions within the company

    Tiffany & Co.2017-06-23
  6. Helpful (7)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time for more than 8 years

    Pros

    Good opportunities in management if you are open to relocation. Promotions are generally from within the company.

    Cons

    Management is not transparent, and leaves you wondering what is motivating their decisions. Difficult for hourly staff to work their way towards promotion to a supervisory or management position. Outdated POS, CRM and back office systems.

    Advice to Management

    Hire on merit, not friendships. Many people work very hard just to get nowhere fast, while others are promoted quickly due to their connections. Little or no coaching at management level by upper management/store leaders is resulting in a weak assistant/supervisor team that continue to practice poor and often inappropriate behaviors and communication because they know no different and are receiving positive PMPs. ... VPs make no effort to get to know anyone other then the person who reports to them directly, and have little interaction with the staff when they visit the store - speak to management and staff in private and you will find out what is really going on in that store, it might surprise you!

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    Tiffany & Co.2017-04-12
  7. "I have extensive knowledge of clientele, products and the Tiffany mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    Company supports forward thinking and professional growth. Company training is amazing. You are trained from day one and continue throughout your career.

    Cons

    Colleague resentment causes low employee morale. Human Resources should be notified by management and director to stop the colleague resentment in his/her tracks in order to protect the employee that best serves the company.

    Advice to Management

    Transparency would be very helpful when dealing with resentful colleagues.

    Tiffany & Co.2017-03-18
  8. Helpful (4)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than 8 years

    Pros

    Great people and good quality product

    Cons

    Senior Management do not understand retail and are slow to react in a fast changing retail environment. Not enough product to support the number of stores across the company. Unreal expectations for store management especially in the areas of appearance and client outreach. No support for stores to grow business with high ROI goals.

    Advice to Management

    Used to be a great company to work for, but has lost its way and is not competitive in the marketplace.

    Tiffany & Co.2017-03-09
  9. "Regional HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Human Resources Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at Tiffany & Co. full-time for more than 10 years

    Pros

    Excellent Benefits , exceptional internal customer service

    Cons

    No cons of which I am aware

    Advice to Management

    Continue to be an employer of choice

    Tiffany & Co.2016-08-15
  10. "First Corporate Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Production Manager in Pelham, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. for more than 5 years

    Pros

    Prestigious brand that everyone knows. People take pride in working for that type of company.

    Cons

    Compensation is not based on individuals accomplishments compared to others. Very slow to get with the times.

    Tiffany & Co.2016-06-21
Found 71 reviews