Tiffany & Co. Manager Reviews | Glassdoor

Tiffany & Co. Manager Reviews

Updated 31 Aug 2019

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Found 70 reviews

3.2
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47%
Recommend to a Friend
100%
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Tiffany & Co. CEO Alessandro Bogliolo
Alessandro Bogliolo
3 Ratings
  1. Helpful (3)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time for more than 8 years

    Pros

    - Fabulous benefits - Great people to work alongside

    Cons

    - Less than flexible scheduling - Work all Holidays - Challenges with promotion once you reach a certain level; company looks external

    Advice to Management

    Promote the employees you have worked years to retain.

    Tiffany & Co.2016-04-07
  2. "The Best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in North Brunswick, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tiffany & Co. for more than 10 years

    Pros

    Excellent training and management. Positive reinforcement. Clear objectives and plans to achieve are developed and implemented. Success is rewarded!

    Cons

    Luxury jewelry industry has had some difficulty with loss of business. Down economy is what is a con. T&Co. remains a positive force in a difficult economy.

    Advice to Management

    Innovate, Create, Help Others To Find Their Treasures!

    Tiffany & Co.2016-03-29
  3. Helpful (25)

    "Inside the padded walls of the blue box..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. full-time for more than 10 years

    Pros

    The benefits are good, corporate office is new and in a nice location,

    Cons

    The first years of my career at Tiffany under Mike Kowalski were amazing. I had exceptional management and a steady career progression. Once Mike retired the new leadership destroyed the company culture and rejected tenured employees. New management is awful and they do not respect their employees. The work-life balance disappeared and it was expected that you stay until you collapsed. My boss routinely worked... 7am-9pm every single day, even when she was out on maternity leave, which I believe is illegal. You are expected to "lean in" even though they pay peanuts. Be prepared to cry on a daily basis - the amount of crying that took place on the 10th, 11th & 13th floors is very telling. The way people speak to each other is full of condescending mean-girl attitudes. Management is so worried about their own jobs that they totally ignore their direct reports and are they are ostracized. The downfall of the stock over the last year is a huge tell to this sinking ship. Tiffany is famous for grossly under paying its employees and I had been told many times by HR that I was lucky to work there and that there were a line of girls out the door who would kill for my job. HR!

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    Advice to Management

    Go back to your roots. Walk through your extensive archives and refresh your memory on how and why the company has existed for over 175. Charles Tiffany would be appalled.

    Tiffany & Co.2016-02-27
  4. Helpful (2)

    "a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager, Manager in Saint Louis, MO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. full-time for more than 3 years

    Pros

    Great work/life balance. Fantastic benefits. Great training provided on gemstones and selling protocol. Upper management very supportive.

    Cons

    Not a lot of room for growth unless you are relocatable. Hard to close sales with no room for price negotiation and jewelry priced much higher than competitors. Mass layoffs this year were a shock to many at store level.

    Advice to Management

    Too much stock put on 'romance of Tiffany' as a selling point. Many designs are childish and overpriced.

    Tiffany & Co.2016-02-01
  5. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Towson, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 3 years

    Pros

    The company culture is friendly and focused on developing their employees. They have many tools available for training and education, including tuition reimbursement. Employee benefits are fantastic.

    Cons

    The company would roll out new programs and then change them. It was difficult to properly motivate the sales staff to follow these new programs, as the team knew it would not be a lasting directive.

    Advice to Management

    Give your team respect and work with them collaboratively.

    Tiffany & Co.2016-01-28
  6. Helpful (7)

    "Wonderful journey until recently years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Tiffany & Co. full-time for more than 10 years

    Pros

    High product standards carried through the years. Former CEO's genuine concerns for the natural environment, way before CSR became popular. Great brand name.

    Cons

    Communication has always been an issue. Revolving doors of executives in recent years have resulted in frequent changes in organization structure, strategies, culture, focus, etc., much to the dismay of employees.

    Advice to Management

    Look into department heads' impact on staff turnovers and on moral.

    Tiffany & Co.2016-01-21
  7. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    The company provides a good amount of paid time off and employee discount. Managers work to develop talent. Many great locations.

    Cons

    Retail schedule so you will have to work weekends and holidays. Technologically a bit behind in many ways. Corporate employees are often not helpful to retail employees.

    Advice to Management

    Upgrade IT systems. Company does pay more than other retailers, but not enough to keep people interested. Provide parking for retail employees.

    Tiffany & Co.2015-10-17
  8. Helpful (4)

    "A company that was great...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time for more than 8 years

    Pros

    Good benefits (health insurance, vacation time, merchandise discount), access to merchandise due to stores nationwide, if you work in the NYC area you have better access to training/development due to the close proximity to Corporate.

    Cons

    Employees at the store level have a poor work/life balance. Employees have been promoted into management who process subpar knowledge of how to be an effective leader. The quality of merchandise has steadily declined over the years yet prices have steadily increased. Rampant favoritism in regards to sales professionals with "top clients". When concerns are voiced to management or HR you become a target for... retaliation. Minorities do not possess Senior Management positions.

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    Advice to Management

    Show the employees that you care about them. They are on the front lines and represent the brand to the public. If they aren't happy, then how can they make the customer happy. Ensure that quality employees are given the fair opportunity to advance with the company, do not promote someone simply because they "smile and shake hands", you must possess knowledge and leadership abilities as well. Actually listen to the... employees when they participate in the Employee Survey process and work to make change happen.

    Show More
    Tiffany & Co.2015-10-30
  9. Helpful (2)

    "great brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Contractor - Project Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Tiffany & Co. for more than 8 years

    Pros

    Brand and legacy are unparalleled and people have a keen understanding of their obligation to sustain the image of the company. Has the feel of a global organization with diverse culture and employees.

    Cons

    Survival of the fittest is the mantra of some groups, there is high turnover, lots of infighting and little effort spent on explaining the business. You need to be a pit bull to survive.

    Advice to Management

    Narrow the number of priorities, there are too many projects and too few resources. Stop bringing in contractors; establish initiatives for employee satisfaction that mirrors the famous Tiffany customer brand.

    Tiffany & Co.2015-10-26
  10. Helpful (7)

    "Low pay and disorganized structure with eye to the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandising Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    Benefits are ok, health insurance is average, basic gym reimbursement of under 400 a year. Nothing amazing. 10 sick days and after you take about 5, you're under serious monitoring. There are some very nice colleagues, but many of the great people have been leaving over the last 2 years.

    Cons

    Pay is low and non competitive, hours become very long at the office. Total Chaos and disorganization - your job can be changed by company/management on a whim without prior notice! - many people don't know this about Tiffany. Promises are not honored by management. Incompetent individuals get away with not doing work while competent individuals receive exuberant amount of work and are penalized for small mistakes.

    Advice to Management

    Put individuals in positions of power only if they are competent and intelligent, not simply because they have worked at the company for over 10 years, or if they are smooth talkers.

    Tiffany & Co.2015-07-29
Found 70 reviews