Tiffany & Co. Reviews | Glassdoor

Tiffany & Co. Reviews

Updated October 16, 2017
189 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Tiffany & Co. Interim CEO & Chairman Michael J. Kowalski
Michael J. Kowalski
5 Ratings

189 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Few employees leave this company, very hard to get promoted to the next level; choice employer for mothers looking for work life balance (in 38 reviews)

  • Extremely limited room for growth or advancement (in 15 reviews)

More Pros and Cons

  1. "pluses and minuses"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time (More than 3 years)

    Pros

    the diversity of employees here

    Cons

    much the same as other corporations


  2. "TCO Cust Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Friendly staff and safe environment

    Cons

    Takes a long amount of time to be promoted, very competitive.

  3. "Sales Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. part-time (More than a year)

    Pros

    Great discount, love my co workers, love the product, fun to work with clients

    Cons

    commission pay could be higher, work/life balance due to hours

    Advice to Management

    promote from within! sometimes the best employees for management are already in your store


  4. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Company values are great

    Cons

    My department didn't share those values.

    Advice to Management

    Make sure the culture is translating through departments down to essential and non essential employees


  5. Helpful (3)

    "Need to invest in employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (Less than a year)

    Pros

    My experience is a bit of an anomaly-- I'm part of an awesome team, where my manager actually cares about the growth of his team members.

    Cons

    I don't think senior leadership is in touch with or even cares about employees. If Tiffany & Co. wants to be a truly customer-centric company as it likes to claim to be, then it should invest in its employees, especially the Sales Professionals.

    Advice to Management

    Spend a few hours outside of your office and visit a store. Don't just 'observe', or pretend as though you're collecting feedback that will be implemented. Experience what the Sales Professionals are experiencing so that company strategy can align directly with customer facing protocols and processes. There seems to be a big gap.


  6. "outbound operations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Tiffany & Co. full-time

    Pros

    great co-workers, easy commute, easy job, good benefits, prestigious company to work for.

    Cons

    short lunch, little advancement, micro-managed.


  7. Helpful (7)

    "Weird Corporate Culture, Low Pay, Not connected to Stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (More than a year)

    Pros

    It's a great brand to have on your resume. Some teams are known to work really well together and be collaborative, unlike some other companies in retail/luxury retail where coworkers are known to be much nastier. The dress code in headquarters is now pretty casual, which is nice.

    There's a lot of excitement around the new Design Officer's first year/first collections. Reed Krakoff -- wheee

    Cons

    Salary is lower than market. Very little opportunity to move upward since the higher up you go, the more people love their jobs. Directors and VPs LOVE it and almost never leave, so there are a lot of lateral moves employees make in order to grow; otherwise, they leave.

    I've worked in 7 other companies and I've never seen the amount of whispering and hushed conversations as I've seen at Tiffany & Co. It's very strange. Information is not shared easily, and everything seems to be a secret.

    There has been a lot of movement in upper upper management (CEO left, head designer left), so VERY many things have been shaken up. There have been a lot of organizational changes. Most isn't effecting the retail stores, but corporate has been FEELING it

  8. "Experience varies store to store."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee
    Former Employee - Former Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. full-time (More than 3 years)

    Pros

    Decent pay
    Good benefits
    Discount
    Corporate structure - well established and numerous resources to assist with issues and job related questions.

    Cons

    Work life balance
    Hours
    Pressure
    Work life balance
    Work life balance
    Practical knowledge lacking for management
    Day to day tasks and general company rules broken to satisfy picky, annoying, demanding clients

    Advice to Management

    Improve work life balance. Do not be so detached. If you're a retail leader learn all aspects of the retail branch and weigh true options before making silly decisions on scheduling, events, and staff issues.


  9. Helpful (2)

    "Sales Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time

    Pros

    Good employee discount, nice store setup, staff breakfast sometimes and you have the exposure to some masterpiece jewelery which are really pleasant

    Cons

    Aggressive work environment, long standing hour, senior colleagues are painful to work with because everyone has same high goals which have to work really hard to achieve

    Advice to Management

    Speaking Chinese does not mean the employee must be top seller; vice versa, top seller does not have to speak Chinese. Aggressive work atmosphere is contagious, and even customers can feel that. It is no longer luxury or high end, it is just scary sales environment.


  10. "Cash Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Tiffany & Co. full-time

    Pros

    The company culture was great. I worked in a small department, everyone got along great and very helpful to one another.

    Cons

    I was a seasonal employee for several holiday seasons. Difficult to advance to permanent employee coming from this department.


Showing 189 of 863 reviews
Reset Filters