Tiffany & Co. Reviews | Glassdoor

Tiffany & Co. Reviews

Updated March 6, 2017
172 reviews

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3.0
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Tiffany & Co. Interim CEO & Chairman Michael J. Kowalski
Michael J. Kowalski
0 Ratings

172 Employee Reviews

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Pros
Cons
  • It's retail so work life balance isn't that great but weekends too are when Sales spikes the highest as weekend shoppers and traffic increases (in 34 reviews)

  • Not a lot of room for growth unless you are relocatable (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (More than 3 years)

    Pros

    Great company with a great product and much history

    Cons

    Tend to look outside of the company rather then within for promotion.


  2. "Good company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. (More than a year)

    Pros

    Extensive retail experience, Good work culture, Good benefits, Friendly atmospher

    Cons

    very less growth, Multi-tasking and high pressure


  3. "Sales professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional
    Former Employee - Sales Professional
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (More than 10 years)

    Pros

    Beautiful merchandise, great co workers.

    Cons

    Repressive management. No clear vision for the company.

    Advice to Management

    Keep an open mind with employees, happy staff will repay the most. Too many rules and too many managers trying to make their mark.


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  5. Helpful (3)

    "Average"

    Star Star Star Star Star
    Former Employee - Seasonal Associate
    Former Employee - Seasonal Associate
    Negative Outlook

    I worked at Tiffany & Co. part-time (Less than a year)

    Pros

    Employee discount (50% on silver, 30% other items, promotional days for 50% off everything)
    Most of the other associates were amazing, helpful, welcoming, and wonderful to work with
    Luxury experience
    Experience with hospitality
    Jewelry experience
    Sales experience
    Interacting with established clientele
    Pay is great for a part time/seasonal role

    Cons

    Management is over-bearing and takes things too seriously. I did not receive a single word of praise my entire time working there and was ignored aside from snide remarks and micro-managing.
    Management did not communicate well to each other.
    My seasonal position "ended" with hours notice. The other managers were not even told about this. I was assured it was not my performance but because of sales decreases after the holidays.
    Commissions cuts are laughable
    You are expected to give your sales to the more established associates without question, especially the more pricey sales
    You are not even allowed to sell "fine jewelry" as a seasonal professional. If a client asks to see fine jewelry, you will have your sale swooped up from you by a more seasoned associate.

    Advice to Management

    Spend more time valuing and praising your team, especially since it is so small. A kind word or show of appreciation on a job-related task instead of broad, feigned "go team!" type of exercises would be appreciated.
    Have realistic expectations for your team.
    Do not micro-manage--give your team a bit more freedom.


  6. Helpful (2)

    "Lacked expected class"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (Less than a year)

    Pros

    Wonderful company perks and benefits.

    Cons

    Snobbish co workers who look down upon potential customers coming into store. Cherry picking staff.

    Advice to Management

    To treat everyone equally


  7. Helpful (5)

    "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Professional
    Current Employee - Operations Professional

    I have been working at Tiffany & Co. full-time

    Pros

    - Employee discount
    - Exposure to luxury products
    - Most people are fun to work with

    Cons

    - Long hours
    - Incompetent middle management
    - There's always something wrong with computer/phone/registers
    - Not a lot of room for promotion


  8. Helpful (2)

    "Great experience at a global company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (More than 8 years)

    Pros

    This company is a great place to obtain a solid, global, understanding of luxury retail.

    Cons

    Due to a climate of change strategic direction does change rapidly. No longer a place to stay for +20 years but still an excellent place to start and grow.


  9. Helpful (2)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company to work for, but limited mobility and not much room for growth.

    Cons

    Not much room for growth internally.

    Advice to Management

    Create additional roles within the organization that allow Sales to move in to management roles more fluidly.


  10. Helpful (4)

    "Great Brand Image - Tough Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Webster, MA
    Former Employee - Anonymous Employee in Webster, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. (More than 8 years)

    Pros

    Very strong brand image, International Company with multiple locations in the United States, Plenty of opportunities to impact the overall performance of the company.

    Cons

    New CEO came in focused on what was going in his pocket. Moving offshore with many of their manufacturing operations. Leadership is guilty until proven innocent.

    Advice to Management

    Remember what made Tiffany & Company's image so strong.


  11. Helpful (5)

    "Traditional US Company trying to keep an edge with international luxury retailers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (More than 8 years)

    Pros

    It all depends on your manager if you will encounter work life balance. Great retail training with focus on customer experience.

    Cons

    New senior management having difficulty gaining traction and trust. Hours and time off is sometimes difficult to manage with retail expectations.

    Advice to Management

    Show your passion in the Company, and listen to the tenured employees who have been through many ups and downs. They will then be able to take your lead on a new direction.



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