Tiffany & Co. Reviews | Glassdoor

Tiffany & Co. Reviews

Updated August 17, 2017
773 reviews

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773 Employee Reviews

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Pros
Cons
  • Few employees leave this company, very hard to get promoted to the next level; choice employer for mothers looking for work life balance (in 38 reviews)

  • Extremely limited room for growth or advancement (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time

    Pros

    Great management and good money if you hit goal.

    Cons

    Slow market with the dollar so strong.


  2. Helpful (2)

    "Need to invest in employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (Less than a year)

    Pros

    My experience is a bit of an anomaly-- I'm part of an awesome team, where my manager actually cares about the growth of his team members.

    Cons

    I don't think senior leadership is in touch with or even cares about employees. If Tiffany & Co. wants to be a truly customer-centric company as it likes to claim to be, then it should invest in its employees, especially the Sales Professionals.

    Advice to Management

    Spend a few hours outside of your office and visit a store. Don't just 'observe', or pretend as though you're collecting feedback that will be implemented. Experience what the Sales Professionals are experiencing so that company strategy can align directly with customer facing protocols and processes. There seems to be a big gap.

  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time (More than a year)

    Pros

    Great work life balance and company culture.

    Cons

    Need more data driven solutions within the company


  4. "stone setting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time

    Pros

    Good employee benefits and Nice people

    Cons

    Metal scan. can't have anything metal in the facility.


  5. Helpful (2)

    "The company is iconic but system is faulty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glendale, CA
    Former Employee - Anonymous Employee in Glendale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (Less than a year)

    Pros

    Discount, Notoriety , gym incentives, & great health insurance

    Cons

    Management not on the same page. Too much turn over and not a plan to blend

    Advice to Management

    This company is top heavy & they are even making cuts in management. Communication is awful. It's the iconic Tiffany & Co. but this location treats their colleagues in a poor manner. Management is not transparent. The turn over rate is high and no team mentality.


  6. "outbound operations"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Tiffany & Co. full-time

    Pros

    great co-workers, easy commute, easy job, good benefits, prestigious company to work for.

    Cons

    short lunch, little advancement, micro-managed.


  7. Helpful (4)

    "Not for young folks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Offices in New York, NY
    Former Employee - Corporate Offices in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (More than 3 years)

    Pros

    Benefits and compensation, employee discount

    Cons

    Management, outdated systems and processes, old-school management style, disorganized, non-collaborative dept work style, poorly designed operational infrastructure

    Advice to Management

    Create a learning and development culture. Don't underestimate the potential of your young and tech savvy staff. Many are natural leaders and can do so much more. Delegating simple coordination tasks to managers really gives your competition the upper hand. To my knowledge, all that left TCO were immediately promoted, which means that you were holding back their talent and their capabilities.

  8. Helpful (2)

    "Exactly what you'd expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time

    Pros

    - beautiful jewelry
    - fun co-workers
    - decent benefits

    Cons

    - the individual commission system brings out the absolute worst in the sales team: agression, manipulation, greed...
    - you are a number, judged based on how much you sell. That's all that counts. Who cares about quality customer service, as long as you are selling.

    Advice to Management

    Switch to a group commission


  9. "A strict place to work but generous to employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planner in Cumberland, RI
    Current Employee - Planner in Cumberland, RI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (More than a year)

    Pros

    Good base rates of pay for employees. Great brand name for the resume. They paid for half of my tuition.

    Cons

    Disorganized. Too much power outside of the organization and not enough inside. To many meetings and reports, and not enough action.


  10. Helpful (1)

    "Not the best. Not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time

    Pros

    They try to help with work life balance. For example there is a free yoga twice a week (to be discontinued in July 2017). Most depts are accommodating about doctors appointments etc. But expect to make up the hours and work.

    Cons

    Best word to describe corporate culture is fake. People are nice and polite. That's it. They are not generally intelligent about the approach to work and much time is wasted on top toeing around management. The focus is not on sales generating work. Instead you are expected to spend time sugar coating and finding new ways of calling bad performance (individuals and company sales) "soft" or "presenting a lot of opportunity for improvement." However, things take decades to change because of the general resistance to change. There was a CEO who advocated change and under him, many radical new concepts were implemented, such as the Lady Gaga campaign. But he was ousted the day the Superbowl ad came out. So go in figure.

    Advice to Management

    Tiffany will merely continue to survive by resting on its historical laurels. But nothing will truly change for the better unless you replace the heads in Merchandising. They are stagnant and rule the division with a tyrannical feel, albeit cloaked in the most polite of words. Wolf in sheep's clothing that are only out to push personal agendas. Rethink everything. Or you will continue to see the unprecedented turnover.


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