Tiffany & Co. Reviews | Glassdoor

Tiffany & Co. Reviews

Updated August 17, 2017
773 reviews

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773 Employee Reviews

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Pros
Cons
  • Few employees leave this company, very hard to get promoted to the next level; choice employer for mothers looking for work life balance (in 38 reviews)

  • Extremely limited room for growth or advancement (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (Less than a year)

    Pros

    nd image, product well known

    Cons

    Bad management; not prepared for the role.


  2. Helpful (7)

    "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in New York, NY
    Former Employee - Senior Analyst in New York, NY
    Recommends
    Approves of CEO

    I worked at Tiffany & Co. full-time (More than 3 years)

    Pros

    Great work/life balance, comfortable nice work environment, nice people to work with, great iconic brand to work for, nice discount

    Cons

    Very small raises year over year- less than cost of living even with high PMP review results, very hard to move up- really feel like you can only move laterally,

    Advice to Management

    Care more about your employee's growth & investing in strong people, Tiffany's is a revolving door because they refuse to stay competitive and instead waste everyone's efforts training people just to lose them a year or two later

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time (More than 5 years)

    Pros

    Great Brand recognition, quality products

    Cons

    limited career ops outside NYC


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time

    Pros

    Everyone is friendly and helpful

    Cons

    Hours are long and you don't always get the same days off every week


  5. "Seasonal Operations Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Operations Professional in Chicago, IL
    Former Employee - Seasonal Operations Professional in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tiffany & Co. (Less than a year)

    Pros

    Great place to work. Very supportive staff. Lots of training prior to the rush during the holiday season. Many staff has been there 20+ years and are still excited about the job and the products.

    Cons

    High stress during rush days during holiday season – but that's to be expected.

    Advice to Management

    Great managers that are very supportive and look out for employees best interests.


  6. Helpful (1)

    "Mixed messages work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional in Greenwich, CT
    Former Employee - Sales Professional in Greenwich, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (Less than a year)

    Pros

    Beautifully designed jewelry.
    Wonderful benefits & employee discounts.

    Cons

    "Watch your back" corporate culture.

    Advice to Management

    Simplify.


  7. Helpful (7)

    "Weird Corporate Culture, Low Pay, Not connected to Stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time (More than a year)

    Pros

    It's a great brand to have on your resume. Some teams are known to work really well together and be collaborative, unlike some other companies in retail/luxury retail where coworkers are known to be much nastier. The dress code in headquarters is now pretty casual, which is nice.

    There's a lot of excitement around the new Design Officer's first year/first collections. Reed Krakoff -- wheee

    Cons

    Salary is lower than market. Very little opportunity to move upward since the higher up you go, the more people love their jobs. Directors and VPs LOVE it and almost never leave, so there are a lot of lateral moves employees make in order to grow; otherwise, they leave.

    I've worked in 7 other companies and I've never seen the amount of whispering and hushed conversations as I've seen at Tiffany & Co. It's very strange. Information is not shared easily, and everything seems to be a secret.

    There has been a lot of movement in upper upper management (CEO left, head designer left), so VERY many things have been shaken up. There have been a lot of organizational changes. Most isn't effecting the retail stores, but corporate has been FEELING it

  8. Helpful (11)

    "It's great if you work in a Top 25 store, if you don't? Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional in Austin, TX
    Former Employee - Sales Professional in Austin, TX
    No opinion of CEO

    I worked at Tiffany & Co. full-time (More than 5 years)

    Pros

    Great reputation, good (not great) earning potential, good benefits, on-going training, GIA tuition reimbursement. Addition of Francesca Amfitheatrof as first ever female director of design was much needed design "shot in the arm" for a company who's jewelry offerings had gotten stale. Leader in environmental protection practices.

    Cons

    Poor work/life balance. Political culture. No local advertising outside of NYC, SF, LA, Chicago which inhibits growth and earning potential in other markets. Top 25 stores performance dictates every corporate decision to the detriment of smaller stores with amazing growth potential i.e. merchandise transferred out the same day it arrived for client showings, no marketing/events budgets, et al. On-line business set in direct competition with brick and mortar. Compensation realignment that favors high-volume stores/markets. Base pay not commensurate with local cost of living indexes.
    In the five years I worked for TCO, compensation structure changed, we lost holidays with our families, and hours of operation were extended, even though our anchor (Neiman Marcus) was closed. The company doesn't invest in local advertising so even after being open for eight years, people would still remark daily that they "never knew" there was a store in town. I exceeded my sales plan every year by double digits, I am a producer, and my potential was stunted because I didn't work for one of the "top 25". That is precisely why I left the company. Excellent people are only valued if they work in one of those locations.

    Advice to Management

    Your store level employees drive your business. It's their relationships with their clients that fuels the company and generates revenue. Base wages need to reflect cost of living in each market, it's not cost-effective to be open on Labor, Memorial, and Independence Days, rediscover the air of exclusivity by limiting store hours to one late night per week and limiting the number of stores. Answer questions and concerns with complete honesty and transparency, rather than vague and misleading CYA platitudes.


  9. "Love love love"

    StarStarStarStarStar
    Former Employee - Seasonal Operations Assistant
    Former Employee - Seasonal Operations Assistant

    I worked at Tiffany & Co. full-time (Less than a year)

    Pros

    Great company, history and discounts

    Cons

    No complaints from the time I was present


  10. Helpful (2)

    "Awesome opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tiffany & Co. full-time (More than a year)

    Pros

    It's Tiffany & Co. who wouldn't love working here?? They are a wonderful jeweler, rich history, beautiful jewelry. It was an awesome opportunity.

    Cons

    Hours were difficult. Pay was low. Holiday hours were terrible, but such is retail life. Probably could have overlooked a lot if the pay was better.

    Advice to Management

    Higher pay and better rotation of off time


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