Tiffany & Co. Reviews | Glassdoor

Tiffany & Co. Reviews

Updated Sep 20, 2019

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Found 1055 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
89%
Approve of CEO
Tiffany & Co. CEO Alessandro Bogliolo
Alessandro Bogliolo
89 Ratings
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Branch Security Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    Great salary, benefits and employees.

    Cons

    Retail hours and on your feet all day.

    Tiffany & Co.2019-03-06
  2. Helpful (7)

    "Worse than you've heard."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tiffany & Co. full-time for more than a year

    Pros

    Great co-workers. Consistent hours.

    Cons

    Pay is absurdly low. You'll spend a lot of time either navigating or being otherwise effected by cartoonish social politics. Many managers and directors come from middle-class backgrounds and see their job as an opportunity to become part of some elite ruling class. It's completely divorced from reality, and actual rich people don't behave like this. The Operations team is expected to say "yes" to every request thrown at them, without any regard for priority. When you're handling $15,000 in diamond jewelry, or have all the cash the store took in the prior day on your desk, you can't just get up and walk away from it to get a customer a glass of water just because one of the sales team is freaking out over it. As ridiculous as this sounds, management can, and has, reprimanded operations team members for not doing exactly this. There are also a lot of cynical efforts made to use Operations people as salespeople, in part because our commission rate is lower (but the hourly *is* higher). HR seems to protect managers who act inappropriately. Countless claims were made in good faith against a store director who acted inappropriately around women and made crucial decisions based (at least in part) on race. It wasn't even a secret that any of this was happening, but no remedial action was taken. Because of this, the store suffered a turnover rate close to 100%. No career growth opportunities, with promotions seemingly based on favoritism or nepotism. Operational expenses are poorly decided upon, like continuing to purchase 15 bottles of silver polish per month, despite only using 1 bottle per month, which leads to spoilage and, ultimately, waste. The company also decided to opt for more expensive hand soap for the bathrooms while simultaneously planning layoffs. Ancient computer systems - younger employees think they're being Punk'd when they're presented with AS/400. Oh, and Google the time they conspired to fire an African-American store manager over race.

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    Tiffany & Co.2019-04-06
  3. Helpful (1)

    "Bad!"

    StarStarStarStarStar
    Current Employee - Production Associate in Providence, RI
    Doesn't Recommend

    I have been working at Tiffany & Co. full-time for more than 3 years

    Pros

    Nothing positive to say . Sad

    Cons

    Everything looks good , but it is NOT!

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    Tiffany & Co.2019-04-03
  4. Helpful (4)

    "No growth...poor management"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales/Ops 
    Doesn't Recommend
    Negative Outlook

    I worked at Tiffany & Co. full-time for more than 5 years

    Pros

    Nice offices and stores cheap product quality

    Cons

    Management lack connection with employees. Have favorites and overlook others. Make fun of and pick on people's minor flaws while overlooking their efforts.

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    Tiffany & Co.2019-03-27
  5. "Decent"

    StarStarStarStarStar
    Former Employee - Operations Professional 
    Recommends

    I worked at Tiffany & Co. part-time

    Pros

    Benefits employee discount, base pay is decent

    Cons

    Competitive, I was seasonal so I did not experience too much cons

    Tiffany & Co.2019-02-20
  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time

    Pros

    Great work environment. They invest in their employees as far as training and knowledge.

    Cons

    None, they are a great company to work for.

    Tiffany & Co.2019-02-14
  7. Helpful (3)

    "Great discount... awful store director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tiffany & Co. full-time for more than 5 years

    Pros

    Discount is great and so are the benefits

    Cons

    Store director is very predudice towards working moms

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    Tiffany & Co.2019-02-21
  8. Helpful (1)

    "Sales Professional at Fifth Ave Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Professional 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tiffany & Co. part-time

    Pros

    Great to build a resume amazing customers

    Cons

    very disorganized not friendly coworkers no opportunities to stay with the company.

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    Tiffany & Co.2019-02-14
  9. "Great Job!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Picker/Packer in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tiffany & Co. full-time for more than 5 years

    Pros

    Health benefits, 401k, Employee discounts, christmas party for employees...

    Cons

    I haven’t witness any cons while I was there.

    Tiffany & Co.2019-01-28
  10. Helpful (13)

    "I liken it to being in a cemetery or museum. Quiet, the occasional lookie loo, and not busy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Professional 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tiffany & Co. full-time for more than a year

    Pros

    Product discount, luxury experience, and some of my coworkers. Brand recognition, beautiful product, low stress/ pressure unless you count low commission checks.

    Cons

    If you have been here more than 6 years you should have a pretty full book of clients that are repeat purchasers. However, less than 3 years, and you will struggle to hit your sales goal 6 out of 12 months. It's truly luck of the draw on customers. It's an up system at a lot of stores and you can wait over an hour between clients - it's that slow. No one is coming in to buy. Example: My up turn I may get the person dropping off a cleaning or someone who has never been in Tiffany and just wants to take pictures. The next sales person gets the serious client who drops $10,000-$50,000. It's a lot of luck. No more goal adjustment on vacation or sick days. No more individual bonus if you're doing well; it's now a team bonus based on the stores results. Language skill employees not only earn more per hour, they also get half of your sell if they assist in translation. That's if they decide to help you or if they don't snake the sell for themselves. 1% commission payout. If you're lucky to get in to management - you make a nice salary to sit in your office checking facebook, booking yoga classes, and not actually having to develop your team.

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    Tiffany & Co.2019-01-22
Found 1055 reviews