TigerDirect Canada Reviews | Glassdoor

TigerDirect Canada Reviews

Updated July 24, 2017
50 reviews

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2.0
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TigerDirect Canada Chairman & CEO Richard Leeds
Richard Leeds
20 Ratings

50 Employee Reviews

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Pros
  • Overall this is a great place to gain entry level experience (in 3 reviews)

  • Great place to meet all the vendors and to understand the way the business works (in 3 reviews)

Cons
  • It's hard to sell when you're miserable (in 2 reviews)

  • This job is basically a waste of time with poor pay (in 2 reviews)

More Pros and Cons

  1. "I worked at TigerDirect when they were CompUSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Tallahassee, FL
    Former Employee - Trainer in Tallahassee, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TigerDirect Canada full-time (More than 3 years)

    Pros

    The positions paid well, had good benefits, and offered lots of training.

    Cons

    There is a lot of competition in the technology industry, there are new developments almost daily. It can be demanding at times to stay on top of all the information coming at you. There was also a lot of cross training of positions. A lot to learn. But me, I like learning.

    Advice to Management

    Management was top heavy.


  2. "Good place to make a lot of money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Etobicoke, ON (Canada)
    Current Employee - Account Manager in Etobicoke, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TigerDirect Canada full-time (More than a year)

    Pros

    High commission potental, Internal CRM system, lots of leads, fun environment, freindly people, perks and contests, if you have skills you will fit right in

    Cons

    LOW BASE, too much micromanagement if you happen to not be selling enough, you need to put in a lot of time and effort to make top money, dont get on your mangers bad side, too many network issues

    Advice to Management

    Keep up with perks. Trust your employees. An email is just as good as a call! More communication to your employees about decisions that affect them would be great.

  3. "Be a Tiger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON (Canada)
    Current Employee - Account Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TigerDirect Canada full-time (More than 3 years)

    Pros

    good money, more you put in the more you get

    Cons

    some coaches are no good.

    Advice to Management

    Train the coaches


  4. "Interesting experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Mississauga, ON (Canada)
    Former Employee - Sales Associate in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TigerDirect Canada part-time (Less than a year)

    Pros

    Great service. Would actually recommend. Competitive pricing. Decent education of sales.

    Cons

    Really pushy. Must meet quotas. Strict performance reviews.

    Advice to Management

    Introduce base salary.


  5. "Nonsensical business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Commission is uncapped, potential to make a lot of money

    Cons

    The many reasons why you won't get paid your commission


  6. "it was a learning experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Pembroke Pines, FL
    Former Employee - Customer Service in Pembroke Pines, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TigerDirect Canada full-time (More than a year)

    Pros

    discount when it was available, all the technological toys and keeping updated with the latest gadgets

    Cons

    discount wasn't always available, only certain time of the month which discourages you from buying. management needs better training and growth in the company was limited.


  7. "A brief review of Tigerdirect.ca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Account Manager in Markham, ON (Canada)
    Current Employee - Corporate Account Manager in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TigerDirect Canada full-time

    Pros

    Great group of co-workers from all walks of life. Everyone works together without the usual "it's all about me" sales attitude.
    Causal Friday's
    Ships from our own warehouse as well as using distribution channels

    Cons

    9 hour work day (8 - 5) or (9 - 6)
    No additional or specific sales training offered
    No product training offered.
    Lunch and learns with vendors are more of a money making opportunity for the marketing dept than a useful resource for sales floor.
    Terrible customer management tools for sales agents

    Advice to Management

    Invest in your employees. Be motivational, it translates to the customers your employees reach out to daily!

  8. "They are OK. Uncapped salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Account Manager in Etobicoke, ON (Canada)
    Current Employee - Corporate Account Manager in Etobicoke, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TigerDirect Canada full-time (More than 3 years)

    Pros

    Uncapped salary
    easy job
    access to lots of product
    moderate pressure

    Cons

    Depends on which coach you end up with
    technical issues
    annoying policies

    Advice to Management

    train coaches on management techniques


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Account Manager in Toronto, ON (Canada)
    Current Employee - Corporate Account Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TigerDirect Canada full-time (Less than a year)

    Pros

    very Good commission structure and bonus. employee purchasing.

    Cons

    low base. ever growing quotas.

    Advice to Management

    keep up the good work


  10. "Good Learning Experience not for a long term position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Account Manager in Toronto, ON (Canada)
    Former Employee - Corporate Account Manager in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at TigerDirect Canada full-time (More than a year)

    Pros

    Good work life Balance - You're in and out right on time
    Great way to learn about the industry and get your feet wet
    Decent base - uncapped potential to earn over 100k

    Cons

    Heavy on the quotas and sales
    Little to no respect of the employee - my coach only cared about my numbers

    Advice to Management

    Show some respect and value your employees
    We are people too


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