Tilly's Reviews in Irvine, CA | Glassdoor

Tilly's Irvine Reviews

Updated March 22, 2017
18 reviews

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Irvine, CA

3.4
Star Star Star Star Star
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Daniel Griesemer
7 Ratings

18 Employee Reviews

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Pros
  • Dress code is relatively flexible and allows for some creativity (in 30 reviews)

  • I think it's a great place to have your first job (in 29 reviews)

Cons
  • You start at minimum wage and don't get raises quickly (in 31 reviews)

  • It is hard to get the talent you need all the time due to the low pay rates (in 22 reviews)

More Pros and Cons

  1. "So far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Irvine, CA
    Current Employee - Sales Associate in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tilly's part-time (Less than a year)

    Pros

    Working with young cool people. Chill environment and pretty simple. Great discounts. Easy to become more social and open with customers and others employees

    Cons

    Hours are low when we are in low season. The wage is minimum and difficult to increase. Sometimes you work by yourself and a manager so it's not fun

    Advice to Management

    Have associates work together and connect more with them


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Irvine, CA
    Former Employee - Retail Sales Associate in Irvine, CA
    Doesn't Recommend

    I worked at Tilly's full-time (Less than a year)

    Pros

    Great place for a temporary job.

    Cons

    Worked overtime a lot, without extra pay. Poor management. Our managers would switch out more than the employees. The corporate building was right next to our location, so there were a lot of surprise visits from corporate. The job requires you to wear a radio and earpiece and you would have to explain every action you did every minute. The team was not cooperative, and everyone was stressed 24/7. The only benefit is the employee discount, which was the same as the customers discount.


  3. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Irvine, CA
    Former Employee - Customer Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tilly's full-time (Less than a year)

    Pros

    I felt like I was trained very well and had a good support system within the customer service team that worked around me. I learned great multitasking skills and efficiency methods from this job

    Cons

    The customers can be very intense sometimes and you really have to have a thick skin sometimes to get through your shift.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    Former Employee - Manager in Irvine, CA
    Former Employee - Manager in Irvine, CA
    Recommends
    Approves of CEO

    I worked at Tilly's full-time (More than 8 years)

    Pros

    Had a terrific boss who let me do my job and things got done.

    Cons

    Upper management change in the warehouse led to reduced employee morale.

    Advice to Management

    Build from the ground up, not the other way around.


  6. "IT Help Desk Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Help Desk in Irvine, CA
    Former Employee - IT Help Desk in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tilly's full-time (Less than a year)

    Pros

    Awesome pros was a few freebies and once a year sale, they throw a party for the 20 something kid store managers maybe as way of apologizing for the awful
    pay and pressure. They have a break room and relaxed dress code. Always stuff to do work wise.

    Cons

    Oh me, oh my when asking for time off even if they say yes, tell yourself no. Also, team member walking away from me when you are working a phone call together might be hazardous to your employment.

    Advice to Management

    Better training and resources for issues that are known would make newer employees rely less other team members for help on occasional issues that newer employee might face when on call with a customer


  7. Helpful (1)

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Sales Associate in Irvine, CA
    Former Employee - Sales Associate in Irvine, CA
    Neutral Outlook

    I worked at Tilly's part-time (More than a year)

    Pros

    Enjoyed the hours over summer and winter. It was a great experience as a first time job and managers were friendly and worked well with schedule. Reviews every 6 months for possible raise.

    Cons

    After busy days closing would take so long.


  8. "Unorganized training and low pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Irvine, CA
    Former Employee - Customer Service Representative in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tilly's full-time (Less than a year)

    Pros

    If you order something online, you can pick up the item(s) at the end of your shift. Great place if it's your first job or just looking to make some money.

    Cons

    The job culture seemed divided, although they say everyone has great teamwork. You cannot park by the entrance; you have to park on the opposite side. The training seemed thrown together-you could probably train yourself by reading the website information. Low pay.


  9. "Sales associate"

    Star Star Star Star Star
    Former Employee - Sales Associate/Cashier in Irvine, CA
    Former Employee - Sales Associate/Cashier in Irvine, CA

    I worked at Tilly's (More than a year)

    Pros

    Meeting new people each day, helping customers,

    Cons

    Not enough hours, played favorite to curtain employees


  10. Helpful (1)

    "Ask questions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tilly's full-time (More than 3 years)

    Pros

    Fun people and cool environment in stores.

    Cons

    Not really a cool, hip, place. Lots of rules, however, they are not followed for everyone. Not very diverse in thought and not accepting of new ideas or taking risks.

    Advice to Management

    Start listening to your employees and allow people to grow and stretch without fear.


  11. "Tillys Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Irvine, CA
    Former Employee - Sales Lead in Irvine, CA
    Recommends
    Approves of CEO

    I worked at Tilly's full-time (More than a year)

    Pros

    Tilly's provides a friendly, fast paced working environment based on associates sales promoting advancement throughout the company.

    Cons

    If you start as a sales associate it is difficult to get the hours desired at first until you can prove yourself on the sales floor.


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