Tilly's Reviews | Glassdoor

Tilly's Reviews

Updated June 25, 2017
491 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Daniel Griesemer
117 Ratings

491 Employee Reviews

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Pros
  • Dress code is relatively flexible and allows for some creativity (in 30 reviews)

  • I think it's a great place to have your first job (in 30 reviews)

Cons
  • You start at minimum wage and don't get raises quickly (in 31 reviews)

  • It is hard to get the talent you need all the time due to the low pay rates (in 23 reviews)

More Pros and Cons

  1. "TILLY'S IS THE BEST!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Glendale, AZ
    Former Employee - Retail Sales Representative in Glendale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tilly's part-time (More than a year)

    Pros

    Great positive work atmosphere to be apart of, fellow coworkers are willing to lend a hand both to you and their customers

    Cons

    I honestly have no cons to say about working at Tilly's, other than I'm unsatisfied I only got a seasonal position.

    Advice to Management

    None.


  2. "Fun, busy, and wonderful learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Irvine, CA
    Former Employee - Sales Associate in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tilly's part-time (Less than a year)

    Pros

    I worked at Tilly's at the Irvine spectrum so there was always customers and a lot of them. I was always busy cleaning up the store or helping customers, so the time flies by. There are a lot of employees and managers so every shift you're working with different people which makes the experience fun! Tilly's was always encouraging to their employees and always kept the experience about working hard while having fun. They also have a competition for best sales, ranking their employees based on net sales, number of units sold, etc. which keeps it competitive and gives you a goal to reach.

    Cons

    There aren't much cons, other than they switched store managers when I left and I've heard the new store manager is not very nice. Also I have been trying to get a job this summer and they are being very flaky and taking forever. Also for the competition there is not a huge reward for being on top. You can just get like little awards or employee of the month. Basically you have to have your own personal drive for being on top. The other thing that annoyed me is the employees get a 20% discount but if the item is already on sale or under a promotion you either get the 20% or the sale of that item. You should be able to get both. Why should the employees not get the promotion. It gives us a way to sell to customers as well.

    Advice to Management

    Give better rewards for being better employees. Also let employees sign up for the reward program and use the rewards and promotions. The employees should be able to get the 20% on top of any sales or promotions going on.

  3. "Gave me strong customer service skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Reno, NV
    Former Employee - Sales Associate in Reno, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tilly's part-time (More than a year)

    Pros

    It is extremely easy to get along with coworkers. It is a great entry job because it is so structured and you'll always have support

    Cons

    Low wages and the management is very biased

    Advice to Management

    Stop playing favorites


  4. "Part-Time Sales Associate"

    Star Star Star Star Star
    Current Employee - Part Time Sales Associate in Woodbridge, NJ
    Current Employee - Part Time Sales Associate in Woodbridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tilly's part-time (Less than a year)

    Pros

    comfortable, easy going atmosphere which really is a positive experience for the customer and employee.

    Cons

    a little overwhleming interacting as much as the job requires.

    Advice to Management

    keep going on being a comfortable atmosphere, maybe loosen the dress code but other than that, beautiful.


  5. "Tilly's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Palmdale, CA
    Former Employee - Retail Sales Associate in Palmdale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tilly's part-time (More than 3 years)

    Pros

    Fun staff
    Busy paced
    Commission opportunities

    Cons

    Limited growth opportunities
    Ok pay


  6. "Workload team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workload Team in Santa Monica, CA
    Current Employee - Workload Team in Santa Monica, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tilly's part-time (Less than a year)

    Pros

    A discount on items I actually use. The atmosphere is fun.

    Cons

    If you are not a sales associate you are treated differently. Hours are constantly changing no promise of set hours. Hour cuts without warning


  7. "Must be friendly and outgoing, good with people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Sacramento, CA
    Current Employee - Retail Sales Associate in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tilly's (More than a year)

    Pros

    - Fun environment
    - Cute clothes
    - Great people to work with

    Cons

    - Low pay
    - Sucky hours

  8. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Glendale, AZ
    Current Employee - Assistant Manager in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tilly's full-time (More than 5 years)

    Pros

    Great leadership, fun atmosphere , discount

    Cons

    They hire young, pay, hours

    Advice to Management

    Pay long term employees more


  9. "Customer Service, Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Employee in Davis, CA
    Former Employee - Student Employee in Davis, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tilly's part-time (More than 3 years)

    Pros

    The discounts on clothes, if you like their brands, are about the only thing I can think of

    Cons

    They have call in work shifts where you have to call the manager 2 hours before your call in shift to see if they need you to come in or not. Leads to unpredictable pay, and makes planning your week difficult.

    Advice to Management

    Bring back sales commission. I was much more motivated to work when I knew it resulted in better pay.


  10. "best job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Bernardino, CA
    Former Employee - Retail Sales Associate in San Bernardino, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tilly's part-time (More than a year)

    Pros

    super chilll, only busy on weekends

    Cons

    Hours go by too slow

    Advice to Management

    give employees better hours


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