Tilly's Reviews | Glassdoor

Tilly's Reviews

Updated July 19, 2017
499 reviews

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499 Employee Reviews

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Pros
  • great coworkers- everyone I worked with was around my age and were fun to work with (in 15 reviews)

  • I think it's a great place to have your first job (in 31 reviews)

Cons
  • You start at minimum wage and don't get raises quickly (in 32 reviews)

  • It is hard to get the talent you need all the time due to the low pay rates (in 24 reviews)

More Pros and Cons

  1. "There is growth if you put in the work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Mesquite, TX
    Current Employee - Assistant Manager in Mesquite, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tilly's full-time (More than 3 years)

    Pros

    Been with Tillys for 4 years now and going on my 4th promotion, invest in yourself and duplicating and not worrying about what other people are/aren't doing got me this far and there's no limit to where I'll be going.

    Cons

    Discount is a little low compared to other stores but the clothes is quality, trendy and inexpensive so it works.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Leawood, KS
    Current Employee - Store Manager in Leawood, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tilly's full-time (More than a year)

    Pros

    Growing company with lots of opportunities

    Cons

    Small footprint in the midwest

  3. Helpful (1)

    "Pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Littleton, CO
    Former Employee - Sales Associate in Littleton, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tilly's part-time (Less than a year)

    Pros

    Pretty laid back and decent discount, good managers, you get to meet a lot of cool people, 10 minute break no matter how long you work. 30 mins if you work over 6 hours

    Cons

    Only 25% discount
    No holiday pay
    You start at minimum wage and don't get raises quickly. Sometimes too strict about simple things


  4. Helpful (1)

    "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ladera Ranch, CA
    Former Employee - Sales Associate in Ladera Ranch, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tilly's part-time (More than a year)

    Pros

    Lots of hours, higher customer traffic

    Cons

    Taking away commission for high performing staff, management venting to associates about each other, high turn over, trained for a promotion without being given a promotion

    Advice to Management

    To improve the turnover rate the management needs to keep the drama behind closed doors and act as a unit


  5. "Time as a sales associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Youngstown, OH
    Former Employee - Sales Associate in Youngstown, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tilly's part-time (More than a year)

    Pros

    Worked with some cool people and shoe discount was nice. Assistant managers all made working there enjoyable.

    Cons

    Management treated associates like children. Worked there for 2 years and was shown no more respect than would be given to a 16 year old at their first job.

    Advice to Management

    Be more realistic and humanlike.


  6. Helpful (1)

    "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Huntington, NY
    Current Employee - Sales Associate in Huntington, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Tilly's part-time (Less than a year)

    Pros

    builds your communication skills, good place for a first job, easy to make friends among coworkers, nice clothes

    Cons

    I'm glad that this is my first job so that when I go to look for another, I know what is acceptable and what isn't. Part time employees receive little to no benefits, and the employee discount is the same as what customers get, which is very low to begin with. The technology is very outdated. You will most likely be standing on your feet for the whole duration of your shift with usually nothing to do. It's annoying how you have to get someone to cover your shift if you can't go, especially when none of your coworkers want to cover it. The focus on sales is also ridiculous. The fact that I haven't worked for three weeks straight just because of sales is unacceptable.

    Advice to Management

    stop focusing so much on sales
    give your employees more hours
    respect your employees
    honor the availability of your employees
    give more benefits


  7. "Tillys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chino Hills, CA
    Current Employee - Assistant Manager in Chino Hills, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tilly's full-time (More than 5 years)

    Pros

    The associates are great to be around

    Cons

    Management is a mess, including upper management

  8. "awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Henderson, NV
    Former Employee - Sales Associate in Henderson, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tilly's part-time (Less than a year)

    Pros

    free time
    easy
    decent first job
    decent coworkers
    young

    Cons

    low pay
    disorganized
    poor scheduling
    bad discount
    no hours


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Irvine, CA
    Former Employee - Retail Sales Associate in Irvine, CA
    Doesn't Recommend

    I worked at Tilly's full-time (Less than a year)

    Pros

    Great place for a temporary job.

    Cons

    Worked overtime a lot, without extra pay. Poor management. Our managers would switch out more than the employees. The corporate building was right next to our location, so there were a lot of surprise visits from corporate. The job requires you to wear a radio and earpiece and you would have to explain every action you did every minute. The team was not cooperative, and everyone was stressed 24/7. The only benefit is the employee discount, which was the same as the customers discount.


  10. "Tilly's - Sales Associate, Good job"

    StarStarStarStarStar
    Former Employee - Seasonal Sales Associate in San Ysidro, CA
    Former Employee - Seasonal Sales Associate in San Ysidro, CA
    Recommends
    Positive Outlook

    Pros

    Tilly's creates a positive working environment. Everyone is very respectful and gets along well. Honestly it's an easy job, you just have to be nice and helpful to everyone who walks in and maintain the store looking as organized as possible. Its great for college students who just want to work part time.

    Cons

    Closing can be a hassle because it is such a big store and people tend to leave everything unfolded, sometimes even thrown in other places. When closing it's pretty much a sure thing you are leaving 30 to 40 minutes after the time you were scheduled and you do not get over time unless you work more than 8 hours. The hours you are given depend on how much the store is selling.


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