Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated December 9, 2017
1,803 reviews

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1,803 Employee Reviews

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Pros
  • Flexible Hours Great People Fun Environment (in 143 reviews)

  • Fast paced good teamwork good way to improve your your language skill if you are a newcomer (in 133 reviews)

Cons
  • Salary is minimum wage which is no good (in 81 reviews)

  • sometimes hard to deal with rude customers (in 61 reviews)

More Pros and Cons

  1. "RESTAURANT TEAM MEMBER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, MI
    Former Employee - Anonymous Employee in Jackson, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (More than a year)

    Pros

    friendly coworkers, straight forward work, free donuts, good experience as far as fast food goes

    Cons

    min wage job, mostly part time hours


  2. "Typical job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    team was great every day

    Cons

    customers were crazy sometimes but night was best

  3. "It's a good high school job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    Pros

    You work with some nice people

    Cons

    Most customers are mean to you


  4. "Assistant manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons full-time

    Pros

    Product quality and hospitality

    Cons

    Lack of training , after certain time of working with the company, staff should be evaluated and rewarded those that contributed daily for the better of the store

    Advice to Management

    Corporate should work closely and train management head office or owner regarding product quality and assets of the teamsters


  5. "Overall great experience working at tims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tim Hortons part-time

    Pros

    Fun and free food yeah

    Cons

    Not good times to work


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Wethersfield, CT
    Former Employee - Manager in Wethersfield, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time (More than 5 years)

    Pros

    flexible hours, up to date equipment, High turnover

    Cons

    Owners are hit or miss, corporate can call one day and say they are closing a location as they did for with me and you can be out of a job with hours notice.

    Advice to Management

    LOW PAY, no raises!


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Food, coffee, speed,drive thru, cleanliness

    Cons

    The way the workers are treated, understaffed.

    Advice to Management

    Make sure there is enough staff.

  8. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Toronto, TX
    Former Employee - Administrative Assistant in Toronto, TX

    I worked at Tim Hortons (More than a year)

    Pros

    good salary. very good salary.

    Cons

    bad exit ops. Well not great.


  9. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons part-time

    Pros

    They let me work nearly full time only in summers.
    Better than McDonald's (which I worked at previously).

    Cons

    Did not get any official break on an eight hour shift. I was allowed to use the restroom and smokers got a 5 minute break.
    Coworkers could be cliquey.


  10. "Working at Tim hortons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Supervisor
    Current Employee - Senior Supervisor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time (Less than a year)

    Pros

    Fast paced environment working as a team.

    Cons

    The owners at my store didn't treat mangers properly.

    Advice to Management

    Respect your managers. They are the ones running your stores


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