Tim Hortons Reviews | Glassdoor

Tim Hortons Reviews

Updated December 15, 2017
1,807 reviews

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1,807 Employee Reviews

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Pros
  • Flexible Hours Great People Fun Environment (in 143 reviews)

  • Fast paced good teamwork good way to improve your your language skill if you are a newcomer (in 133 reviews)

Cons
  • Salary is minimum wage which is no good (in 81 reviews)

  • sometimes hard to deal with rude customers (in 61 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tim Hortons full-time

    Pros

    Half off meals, free baked goods and hot beverages, work variety, great work environment, fast-paced

    Cons

    Coworkers were not behaving like a team, everyone bad mouthed each other and management (management was amazing FYI), we were often disorganized


  2. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons part-time

    Pros

    None- never found a single positive

    Cons

    Pay
    Management
    Harassment
    Hours
    No benefits
    Lack of organization

    Advice to Management

    Create a harassment hotline or get more than one manager per store

  3. "decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Macomb, MI
    Current Employee - Anonymous Employee in Macomb, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    Very flexible hours, nice co-workers, opportunity to move up in the company.

    Cons

    stressful environment, and low pay

    Advice to Management

    give more raises to the good loyal employees, give them more incentive to stay at the company longer. Give better benefits.


  4. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    If you really love customer service, you will enjoy working at Tim Hortons.

    Cons

    Too much drama. Hire better people!

    Advice to Management

    Hire people who really care about working


  5. "Not a good job choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    Hours were good
    Easy job to get

    Cons

    Management is terrible
    Lack of teamwork

    Advice to Management

    Use mistakes as teaching moments not as an excuse for punishment


  6. "Tim Hortons Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible scheduling(especially good for students) , advancement opportunities(becoming a supervisor or manager isn't too difficult if you're good at your job), discounted lunches before during and immediately after your shift

    Cons

    The company tends to care more about the bottom line than workers opinions even when they're money saving ideas. Coming in during the overnight shift I'd frequently find the showcase full of food. A good $2,500 per week is probably wasted keeping food items "well stocked" in case someone from corporate walks in.


  7. "New employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Toledo, OH
    Current Employee - General Manager in Toledo, OH

    I have been working at Tim Hortons full-time (Less than a year)

    Pros

    Many locations to choose from, positive work environment.

    Cons

    Like most quick-serve restaurants, you spend most of the day on your feet.

  8. "Store Manager"

    StarStarStarStarStar
    Current Employee - Store Manager in Howell, MI
    Current Employee - Store Manager in Howell, MI

    I have been working at Tim Hortons full-time (More than 5 years)

    Pros

    Great working environment with study base guests.

    Cons

    No down side to my knowledge.


  9. "Nice jumping off point"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Team Member in Buffalo, NY
    Former Employee - Team Member in Buffalo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    Entry level position, so often my co-workers were very unprofessional or not able to take the work seriously.

    Cons

    Great place to start. This was my first job and the training and learning process was perfect for that. Free coffee or tea during shift and great team discount on other things.


  10. "It was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Front/Cashier/Baker/Inventory in Buffalo, NY
    Former Employee - Store Front/Cashier/Baker/Inventory in Buffalo, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Discounts , fast paced , always busy, shifts are easy to predict, breaks are 15 mins, never get bored while working there.

    Cons

    Co workers are nasty to each other sometimes , boss doesn't listen to employees , customers are rude most of the times.


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