Tim Hortons Reviews in Toronto, ON | Glassdoor

Tim Hortons Toronto Reviews

Updated August 19, 2017
338 reviews

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Toronto, ON, Canada Area (Canada)

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
91 Ratings

338 Employee Reviews

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Pros
Cons
  • minimum wage and bad co-workers (in 74 reviews)

  • Busy place, need to be able to work in a fast paced environment (in 54 reviews)

More Pros and Cons

  1. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Toronto, ON (Canada)
    Former Employee - Shift Supervisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons (More than 3 years)

    Pros

    Great team, Great work ethic, Amazing environment.

    Cons

    Less employee benefits. No over time.

    Advice to Management

    Do keep more people on the floor during busy hours.


  2. "Bathrust and Dundas Timmy's Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Toronto, ON (Canada)
    Former Employee - Customer Service in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    -Staff was good.
    -Learned a lot

    Cons

    -Very Busy
    -Insufficient staff after morning shift

    Advice to Management

    Insufficient staff on night shift.

  3. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Toronto, ON (Canada)
    Current Employee - Team Member in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    friendly co workers flexible schedule great managers!!!

    Cons

    have to keep up with the fast pace can sometimes be overwhelming

    Advice to Management

    Keep up the great job honestly! my managers are so nice and caring they're great for the tims I work at and I'm glad they work there


  4. Helpful (1)

    "Senior Manager at Tim Hortons Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Oakville, ON (Canada)
    Former Employee - Senior Manager in Oakville, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    Dynamic and fast paced company

    Cons

    No respect to employees work-life balance with long hours (10h-14h a day).

    Advice to Management

    NA


  5. "Not bad"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Team Member in Milton, ON (Canada)
    Former Employee - Team Member in Milton, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (More than 3 years)

    Pros

    Good hours/shifts
    Great people to work with

    Cons

    Horrible lazy management
    Lack of training
    Extremely busy

    Advice to Management

    Hire more people
    Spend more time training


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Toronto, ON (Canada)
    Current Employee - Team Member in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons (More than a year)

    Pros

    Awesome Place to Work and learn

    Cons

    Wake up early in the morining


  7. "Fun, active and highly political minimum wage job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Toronto, ON (Canada)
    Former Employee - Team Member in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    I worked at Tim Hortons part-time (More than 3 years)

    Pros

    Flexibility, customer focused and always busy

    Cons

    Workplace politics, minor discrimination

    Advice to Management

    Franchise owners should learn how to treat employees better

  8. "Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Most parts of the job were fairly easy. Ie. Pouring coffee, filling donut boxes, making sandwiches, using the cash register.

    Cons

    When it was slow, I was assigned to do nasty jobs by the supervisor. Like getting on my knees and scrubbing underneath chairs and tables, peeling gum off from under tables, etc. Also, the supervisor always took extra long breaks.

    Advice to Management

    Hire a cleaner to do nasty cleaning jobs. Ensure that supervisors don't think they can do whatever they want.


  9. "Positive and fast-paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baker in Mississauga, ON (Canada)
    Former Employee - Baker in Mississauga, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (More than 3 years)

    Pros

    fresh products, friendly environment, clean everywhere

    Cons

    hard to work in the restaurant in week-ends, only one baker is involved to serve afternoon shift, too much work for one person.

    Advice to Management

    add second baker on week-ends


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Toronto, ON (Canada)
    Former Employee - Supervisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Tim Hortons full-time (More than a year)

    Pros

    If you are in school or new immigrant, you are looking to build the work experience, This is a good place to start with. The pay isnt great, but job comes with good minimum insurance which is pretty good.

    Cons

    For supervisor and regular workers salary is only about 50 cent different. If you work there under 1 year, even you got highest rate from your management team, you won't be able to get a raise.

    Advice to Management

    Be more generous to people who work hard.


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