Tim Hortons Reviews in Vancouver, BC | Glassdoor

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Tim Hortons Vancouver Reviews

Updated January 5, 2018
58 reviews

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Vancouver, BC, Canada Area (Canada)

2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Tim Hortons CEO Daniel Schwartz
Daniel Schwartz
14 Ratings

58 Employee Reviews

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Pros
  • Flexible Hours Great People Fun Environment (in 147 reviews)

  • Fast paced good teamwork good way to improve your your language skill if you are a newcomer (in 136 reviews)

Cons
  • Salary is minimum wage which is no good (in 84 reviews)

  • Stressful at times rude customers high pressure to increase drive through times no discount on merchandise like mugs Christmas items ect (in 62 reviews)

More Pros and Cons

  1. "It was excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Abbotsford, BC (Canada)
    Current Employee - Part Time Cashier in Abbotsford, BC (Canada)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    It is good job for part time. And we are student so tim hortons provides best salary and job to us.

    Cons

    May be here is hard work but make us strong. And no one more. But yes at many tims i saw their is no good and fast service due to lack of staff. My very nearest tim in abbotsford.

    Advice to Management

    No one


  2. "No good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chilliwack, BC (Canada)
    Former Employee - Retail Sales Associate in Chilliwack, BC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Tim Hortons full-time (More than a year)

    Pros

    Back Baker for Tim Hortants

    Cons

    To many staff on in front

  3. "Working at Tim Hortons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Superv in Burnaby, BC (Canada)
    Current Employee - Superv in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time (More than 5 years)

    Pros

    You gain customer service experience and learn how to multi-task, great schedule, great hours and benefits

    Cons

    Low pay, no advancement, often short-staffed, no sick pay

    Advice to Management

    Learn to value long-term employees by performing yearly reviews instead of skipping every few years, maybe grant a few days. Your employees are working at low pay and some have families and children to take care of. Some employees cannot call in sick because they cannot afford to lose the hours


  4. "Tim Hortons sucks your life energy away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Counter in Vancouver, BC (Canada)
    Current Employee - Front Counter in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    You get paid with money

    Cons

    No one cares about you
    You're a robot in a sense

    Advice to Management

    Care about your employees


  5. "Tim Hortons operates with illegal wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Front in Port Moody, BC (Canada)
    Former Employee - Store Front in Port Moody, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    50% off food that was eaten by bugs, rats etc

    Cons

    Seeing customers watch bugs, rats, etc eat the food that they're going to buy.

    Underpay. I had previously worked a different job with the exact same wage for the exact same hours and the paychecks were about $100-$150 in wage difference, meaning the managers/owners were illegally reducing my pay. Also, this is from my 1 & a half months of working there so my wage wouldn't have been affected by healthcare or anything else.

    The paystub system is purposely frustrating so you can't tell if you're getting paid proper wages.

    Owners don't do anything to fix the store up.

    Management pretends to be nice but will do what they can to make you miserable.

    I'm half expecting them to not give me my final paycheck or to reduce it drastically, at which point I'll be going directly to a labour lawyer and taking them to court (which I'll probably enjoy).

    Advice to Management

    I worked at the Barnet Highway location. If anyone from head office sees this:

    Either shut that store down or fix it.


  6. "Never working at fast food again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dining and Dishes in Port Coquitlam, BC (Canada)
    Former Employee - Dining and Dishes in Port Coquitlam, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time (Less than a year)

    Pros

    Friendly coworkers
    Free hot drink
    50% discount
    Not too far from home
    Customers were friendly
    Made some good friend there

    Cons

    Was always stressful
    Some of the cleaners made me feel sick
    Felt defeated
    Manager was always on my back
    My hours were cut and cleaning was grueling

    Advice to Management

    Please try to understand that some of your employees are working the hardest they can


  7. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Nanaimo, BC (Canada)
    Current Employee - Assistant Manager in Nanaimo, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tim Hortons full-time (More than 3 years)

    Pros

    great work place. Very understandable bosses.

    Cons

    fast paced workplace with not enough compensation

    Advice to Management

    increase salary

  8. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Vancouver, BC (Canada)
    Current Employee - Team Member in Vancouver, BC (Canada)

    I have been working at Tim Hortons part-time (More than a year)

    Pros

    Free foods and drinks while on shift
    Flexible hours

    Cons

    Long time of standing, lots of duties


  9. "If you hate your life join Tim Horons."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Abbotsford, BC (Canada)
    Former Employee - Team Member in Abbotsford, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time (More than 3 years)

    Pros

    can get a job easily

    Cons

    * management sucks totally, very rude and mean managers/owners
    * extremely irritated customers, rude co-workers I can bet everyone working at Tim Hortons is so much fed up of their life.
    * Drive THRU TIMINGS!!! We hate pushing people out from DT but if we do not then our managers/owner will fire us !! People complain so much all the time of us pushing them to leave the drive thru. Its because of Tim Hortons they are not concerned about customers but making extra $$$$
    * will never ever work at ANY tim hortons again
    * Cheap owner wont schedule people and run a store with 4-5 employees where the lineup is always out the door, that means extremely stressy, people screaming yelling at you. Please do yourself a favour do not work at tim hortons.

    Advice to Management

    QUIT from this job


  10. "It was good but crazy experience for a first job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Burnaby, BC (Canada)
    Former Employee - Cashier in Burnaby, BC (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at Tim Hortons full-time (Less than a year)

    Pros

    The free lunch and snacks. Now, I've loved steeped tea ever since. Learning to work in a fast-paced environment. Boosting up my communication skills with customers.

    Cons

    Extraordinary psycho embarrassing people working along side myself. What could I except, crazy mid-age/old drug addict ladies working minimum wage! lol.
    Manager could be a bit unfriendly at times. My positions were scattered always doing dishwashing at the end but I love to help out because I work very quick.

    Overall, good learning experience.
    -
    If you do not want to work with freaks then be wise on choosing where you would like to work.

    Advice to Management

    Please get serious on who you are hiring! Do not hire drug addicts. Or you could try hiring them but fire them as soon as they do unprofessional acts. There are many smart young ones like myself who could do the job instead.


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