Tim Hortons "rude customers" Reviews | Glassdoor

Tim Hortons Employee Reviews about "rude customers"

Updated Nov 1, 2019

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3.4
54%
Recommend to a Friend
71%
Approve of CEO
Tim Hortons CEO Jose Cil
Jose Cil
147 Ratings
Pros
  • "Flexible hours and great experience(in 224 reviews)

  • "If you do not have any work experience relates to customer service especially in fast paced environment, it will be a perfect place to get trained(in 210 reviews)

Cons
  • "Too much work for a minimum wage job(in 136 reviews)

  • "Have extremely rude customers and we aren't allowed or dont get defended by our managers(in 106 reviews)

More Pros and Cons

Reviews about "rude customers"

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  1. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Great people and amazing food

    Cons

    Rude customers and slow pay

    Continue reading
    Tim Hortons2019-08-09
  2. "Busy busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Chesterfield, MI

    I have been working at Tim Hortons part-time for more than a year

    Pros

    Busy morning shift made time go by fast

    Cons

    Job could be stressful and occasional rude customers

    Tim Hortons2019-09-16
  3. "Decent for college"

    StarStarStarStarStar
    Current Employee - Team Leader 

    I have been working at Tim Hortons full-time

    Pros

    Flexible hours Easy to make friends at work

    Cons

    Rude customers Sometimes forced to work double shifts

    Tim Hortons2019-04-11
  4. "It was not good oof"

    StarStarStarStarStar
    Former Employee - Team Member in Fenton, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Made money, and the coworkers were very nice.

    Cons

    Machines were constantly breaking due to the cheap management, Rude customers, and people treating you like dirt

    Tim Hortons2019-04-28
  5. "Great Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Drive-Thru/Team Member in Toledo, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tim Hortons full-time for more than a year

    Pros

    Management is friendly, Easy to learn everything

    Cons

    Rude Customers, Lots of Machines Broke

    Tim Hortons2019-03-26
  6. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Ypsilanti, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tim Hortons full-time for more than a year

    Pros

    Demanding, easy work, hours are flexible

    Cons

    Rude customers sometimes, slow times feel super long

    Continue reading
    Tim Hortons2019-03-02
  7. "Fine for a first time job... but dreaded going there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time for less than a year

    Pros

    Salary is good for a fast food job Gives experience Good hours while attending school

    Cons

    Early mornings Rude customers who just want their coffee Management was disorganized Coworkers didn’t act professional Forced to work holidays Long shifts with little break Hardly any actual training

    Continue reading
    Tim Hortons2018-08-25
  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Tim Hortons part-time

    Pros

    They have flexible hours great at teaching new inexperienced workers and crew members are great to get along with treat each other like family

    Cons

    The only problem is that if your training and it's more than one trainee and your draw comes up short both cashiers got to pay and you also have to deal with rude customers

    Tim Hortons2017-09-06
  9. "Terrible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tim Hortons part-time

    Pros

    Free drinks, and no one cares if you steal food while working. (Only unless you're the boss) Manageable hours. Paid training.

    Cons

    Low pay, fast-paced, rude customers, violations of basic health factors for hospitality. Someone found a used condom in the boss's office.

    Continue reading
    Tim Hortons2017-08-07
  10. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tim Hortons part-time

    Pros

    Health insurance, 50% off food when working, free uniforms, tips

    Cons

    Rude customers, on your feet all day, coworkers are a mixed bag

    Continue reading
    Tim Hortons2017-05-27
Found 106 reviews