Timberlawn Mental Health System Reviews | Glassdoor

Timberlawn Mental Health System Reviews

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19 Employee Reviews

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  1. "I worked at Timberlawn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    Staff worked together pay was good, there was a lot of overtime if you wanted it.

    Cons

    Dark walking to your car at night, Smoke area over powerful if your not a smoker.

    Advice to Management

    Management should be more fair to staff who work very hard at there job's, Listen to your staff..


  2. Helpful (3)

    "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Timberlawn Mental Health System full-time

    Pros

    Pay was decent and but not timely

    Cons

    Timberlawn's pay is okay

    Advice to Management

    Leave your ego at home because you lost your governmental funding at the Federal for a reason. Those reasons were of poor staffing, communication, patient injuries and death. As a leadership team, make sure you listen to your staff without ridiculing or bullying. You lost your certification because you were stubborn and wanted the staff to fear you. Instead, several patients were injured and a physician was killed at this facility.

  3. Helpful (2)

    "Department Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Rockwall, TX
    Current Employee - Director in Rockwall, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Timberlawn Mental Health System (More than 3 years)

    Pros

    Benefits and vacation were good. Coworkers have good team work Company has been in business a long time and is stable.

    Cons

    Problems with licensing Minimal loyalty to staff. Long hours are required to do your job. Minimal staffing and lots of staff turnover


  4. "Good for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Plenty of work, great for clinical experience

    Cons

    High burn-out among professionals


  5. "CNA MHT"

    StarStarStarStarStar
    Former Employee - CNA in Dallas, TX
    Former Employee - CNA in Dallas, TX
    Recommends

    I worked at Timberlawn Mental Health System full-time (More than 3 years)

    Pros

    Helping others who needed to be helped and to see them smile again

    Cons

    Management could have been more communicatable and more team work

    Advice to Management

    Listen to the staff and work together as a team


  6. Helpful (2)

    "Timberlawn has lost it insurance funding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Technician in Dallas, TX
    Former Employee - Mental Health Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Timberlawn Mental Health System full-time (Less than a year)

    Pros

    Many openings since the hospital has lost so many employees. Varied schedule. Place to work while waiting on something better. Patients are nice most of the time.

    Cons

    Nurses are horrible, abuse power and treat techs badly. Nurses bully techs into falsifying records. Hospital has lost it government funding. Upper management lies to staff. You are hired for one area / unit and never work there. I was hired for 3rd shift and was placed on weekend shifts of 16.5 hours on 6.5 off and on for another 16.5 shift. LOOK UP: watchdogblog.dallasnews.com/2015/08/regulators-to-halt-timberlawn-psych-hospitals-funding-after-judges-ruling
    THIS IS NOT THE PLACE TO START YOUR CAREER. THIS IS THE PLACE TO END IT.

    Advice to Management

    Stop lying to staff. Follow up on complaints of illegal activity. Value your staff and work on retention. Hold nursing staff accountable and stop attacking / blaming MHTs for all the issues at your hospital. Make nurses do rounds instead of sitting in the office the entire shift.


  7. Helpful (3)

    "Like a mental health emergency room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist/Social Worker in Dallas, TX
    Current Employee - Therapist/Social Worker in Dallas, TX
    Recommends
    Neutral Outlook

    I have been working at Timberlawn Mental Health System full-time (More than a year)

    Pros

    Never boring, great place to get mental health experience and clinical hours. Most of the employees here are awesome and love what they do. This could be an awesome place to work with better pay, clear and stable work guidelines, and building improvements.

    Cons

    Very busy and impossible to get work done without overtime. Pay is less than average for an LMSW. Lots of much needed changes in the past several months but will make the facility better if they don't lose all the good employees with all the changes.

    Advice to Management

    Give respect and pay your faithful employees better. You have a lot of people who want to stay and work at Timberlawn but "burn out" is prevalent.

  8. Helpful (2)

    "A very dangerous place to risk your license on as a nurse"

    StarStarStarStarStar
    Current Employee - Staff Nurse in Dallas, TX
    Current Employee - Staff Nurse in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    the patients make it worth working there if you can tolerate the middle management

    Cons

    The management is not good. The upper management seems to only care about being penalized by the state or about losing funding from Medicare

    Advice to Management

    Get back to the basics and put patients forefront. Hire enough staff and care about patients not about numbers care about once was a recognized institution in Dallas


  9. Helpful (2)

    "Patient Safety not a priority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Dallas, TX
    Current Employee - Staff RN in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Timberlawn Mental Health System full-time (Less than a year)

    Pros

    Pay, shift diffs, benefits package are decent. Floor staff are a good bunch overall.

    Cons

    Low staff to patient ratios. Currently they staff a 33/34 bed unit with 2 RN's and 1 MHT at night but at 11 pm one nurse must take on role as tech, leaving one RN to process paperwork, admissions is any and emergent medical situations which while are somewhat rare do occur. Have been with company over 3 months and have had 4 at least 4 rapid response codes during shifts I have worked. Most nurses on nights are novice nurses, and while they care and do their best to keep patients safe and well, novice nurses lack the experience needed in some situations. Documentation is all by hand. Management tells nurses to take a lunch and leave two staff on a unit, many nurses who are on smaller units (19 beds) are unable to take a lunch unless relieved by the house supervisor at night, Can get from 0 - 10 admissions in a night, this does not include APOWWS brought in by police. Each admit generally takes 30 minutes to 1 hour depending on patient to complete. Often new patients will not see an MD until the next day when normal rounds take place. Occasionally patients have been known to go over 24 hours without seeing an attending or having medication orders made. Several patients complain that when seen by a admission rep at a medical hospital they are coerced into coming to Timberlawn, 'if you don't sign the voluntary admit form, you will be forced to come under court order.' Management appears to be supportive of nurses and patient safety when concerns are brought up, but little to nothing is being done to ensure a safe environment for the patients is maintained. The managers constantly state we are not understaffed due to the "grid" and that the grid is the issue, I don't see the difference, the grid is made up by management and enforced, we are chronically understaffed, overworked, and stressed while trying to maintain a safe environment. Pt's are being accepted who are medically compromised and Timberlawn does not have the equipment or staff to deal with potential complications, supplies are a constant issue as far as not having enough. Staff are reprimanded for not orderings supplies, though orders are placed, but are then adjusted by those who fill orders and units are left short and borrowing from one another. Communication between admissions and unit nurses are terrible, I can;t count how many times I have patients just show up on a stretcher w

    Advice to Management

    Consider patient safety to be your highest priority. Also should consider actually doing more than saying you are listening when concerns are addressed.


  10. Helpful (1)

    "Low tech paper charting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Dallas, TX
    Former Employee - Registered Nurse in Dallas, TX
    Recommends

    I worked at Timberlawn Mental Health System full-time (More than a year)

    Pros

    Interesting patient population, never boring, not physically demanding. This company offers weekend positions that are very compatible for students or parents.

    Cons

    No electronic records, including medication administration, which consists of having to write everything and narcotics count, otherwise no complaints.

    Advice to Management

    Eliminate paper work as electronic records are safer and offer review of past admissions. It would be nice to update paint, maintenance of property in general.


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