Time Warner Cable Reviews | Glassdoor

Time Warner Cable Reviews

Updated July 12, 2018
3,254 reviews

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3.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Time Warner Cable Chairman & CEO Robert D. Marcus
Robert D. Marcus
843 Ratings

3,254 Employee Reviews

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Pros
Cons
  • "Work life balance is a joke if you want to advance" (in 57 reviews)

  • "Upon closing of QA department employees were offered a chance to apply for Entry level Customer service position" (in 107 reviews)

More Pros and Cons

  1. "Network Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 5 years)

    Pros

    Excellent learning experience. Ideal work environment.

    Cons

    Network Operation Center was very short staffed.

    Advice to Management

    More Management involvement needed during high level outages.


  2. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good vacations days, over 3 weeks. Matchup to 6% 401k

    Cons

    hard to move up in the company

  3. "Not bad for a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician
    Former Employee - Field Technician
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    Hours, work on your own, drive around the city, get to work with hands.

    Cons

    Schedule changes can make you work on another side of town, some houses are so filthy/ dangerous they should be torn down, if you lose equipment they make you pay


  4. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Great benefits. They promote from within.

    Cons

    Time Warner Cable was bought out by Spectrum.

    Advice to Management

    Please support your direct reports


  5. "job at TWC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Louisville, KY
    Former Employee - Sales Representative in Louisville, KY

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    loved meeting and talking to new people, establishing relationships

    Cons

    walking door to door in the cold or hot sun


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    The company has good benefits

    Cons

    I Can’t think of anything


  7. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Time Warner Cable full-time

    Pros

    Wonderful atmosphere, great community and very fun

    Cons

    Long hours and long commute

  8. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Pay was good and the schedule and
    Location too

    Cons

    Hrs and rude customers every day


  9. "Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Fun company awesome coworkers

    Cons

    No communication from management


  10. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great job, flexible, great benefits

    Cons

    I cannot think of any cons


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