Time Warner Cable Reviews | Glassdoor

Time Warner Cable Reviews

Updated December 6, 2017
3,207 reviews

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3.4
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Approve of CEO
Time Warner Cable Chairman & CEO Robert D. Marcus
Robert D. Marcus
830 Ratings

3,207 Employee Reviews

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Pros
  • Great benefits and salaries were pretty good (in 501 reviews)

  • Good benefits and decent salary (in 314 reviews)

Cons
More Pros and Cons

  1. "Technical Support"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Technical Support Specialist in San Diego, CA
    Former Employee - Technical Support Specialist in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 3 years)

    Pros

    Benefits are good, free entertainment services

    Cons

    Worst place ever; customers are abusive

    Advice to Management

    Management violates employees rights


  2. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Lead
    Former Employee - Retention Lead
    Doesn't Recommend
    Negative Outlook

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    money, benefits and some incentives

    Cons

    everything else! not a reliable job

    Advice to Management

    Get a heart

  3. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Had a lot of freedom to be creative with customers.

    Cons

    Began to function like a company about to be bought.


  4. "Network Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 5 years)

    Pros

    Excellent learning experience. Ideal work environment.

    Cons

    Network Operation Center was very short staffed.

    Advice to Management

    More Management involvement needed during high level outages.


  5. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time

    Pros

    Discounted Services .... Cable, Internet and Phine

    Cons

    Career development is at a minimum to say the least

    Advice to Management

    Focusing on the employees will always provide a ROI


  6. "twc charter spectrum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Great environment, great benefits, plenty of perks

    Cons

    may get stressful at times.


  7. "Great company with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Great benefits and salaries were pretty good. I was there for many years and found that most people are looking to work together.

    Cons

    Career advancement can be great if you know people, but no clear path for individuals.

    Advice to Management

    Provide better strategic views to employees as working towards a common goal will help in overall performance.

  8. "CSR1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1
    Former Employee - Csr1

    I worked at Time Warner Cable (Less than a year)

    Pros

    Had a great team loved the people that I worked with on a day to day bases.

    Cons

    Get punish for things that you have no control of.

    Advice to Management

    Shouldnt ding your employees for doing their job because a customer gave them a bad survey. Especially after listening to the call and seeing they did everything correct.


  9. "NOC technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The team was very organized and everyone worked well together.

    Cons

    The management wasnt strong and was not organized.

    Advice to Management

    work better.


  10. "Time warner Cable/ Spectrum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Columbus, OH
    Former Employee - Account Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    Was a good paying job in Business Class.

    Cons

    Got laid off with spectrum buy out.


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