Title Resource Group Reviews | Glassdoor

Title Resource Group Reviews

Updated April 23, 2017
39 reviews

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Full-time Part-time

2.8
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Don Casey
21 Ratings

39 Employee Reviews

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  1. "not bad, but not great either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stratford, NJ
    Current Employee - Anonymous Employee in Stratford, NJ
    Doesn't Recommend
    Approves of CEO

    I have been working at Title Resource Group full-time (More than 10 years)

    Pros

    The people and work culture are great. Really nice people for the most part. There are a few people in upper level management that are less than cordial which is strange since the CEO is very friendly and approachable

    Cons

    Pay is not great, I suspect veteran employees are not making much more than people with one or two years experience at the company

    Advice to Management

    Implement a three level pay scale, reward loyal hard working employees, treat employees more like people and less like lightbulbs


  2. "Waste of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Title Resource Group full-time (More than 5 years)

    Pros

    Nice cafeteria; some nice people,

    Cons

    Upper leadership simply only care about themselves advancing. It's all about the dollar. Product cranked put out like a factory, outsource e for a low quality end product.

    Advice to Management

    Treat others as you would want to be treated!


  3. "TRG employee San Diego"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great long term stability, wonderful benifits offered standard. The group of people you work with are great and make it a joy to come to work.

    Cons

    Corporate is based in NJ. The western management office is in Irvine so there is a huge disconnect between daily office operations and cooperate operations.

    Advice to Management

    There are a couple one off bad eggs in the bunch and getting rid of them often seems like an uphill battle as cooperate is overcausious when it comes to HR practices.


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  5. Helpful (2)

    "This is a very large company and they have branches all over the US. The building is very clean there is a cafe onsite"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Curative Specialist in Mount Laurel, NJ
    Former Employee - Curative Specialist in Mount Laurel, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Title Resource Group (Less than a year)

    Pros

    There is an onsight gym. Temps are free to use it and they keep free pocorn in the cafe for all. There are some supervisors that will treat temps as if you are actual employees and they appear to like celebrating birthdays, holidays and athletic events. There is usually a steady workload so you wil have plenty of work and the opprtunity for overtime can be helpful if you qualify.

    Cons

    There are lots of hands in the pot in this Title Co. Some are experieced and helpful while others are overcomplicated individuals who create unneccessary challenges for title matters that could have been resolved very quickly. Some much overtime is needed but you may not be eligible for overtime if your weekly average shows you have not "touched" 30+ files daily. At times you may work for 45-48 hrs per week but only get paid for 37.5! Time and effort can go ignored and undercompensated if your supervisor follows that 30 file rule. So the focus is on quantity more so than quality. Title work is quite complex and involves several parties to clear uust one title..however the focus is on numbers not on customer care. This company pulls in over $2 million annually from 1 client and they have hundreds of clients such as Toyota, Pepsi etc...yet compensation is around $13 for new contract employees. So a 40 hour work week may result in a paycheck of less than$450. You are worked very hard trying to meet productivity requirements and oftentime can not afford to eat anything in the cafeteria but the free popcorn.

    Advice to Management

    Take time to allow new hires to grasp what title work means before holding them accountable for unrealistic numbers daily. Stop throwing staff to the wolves to figure out how to do this complicated work. These are the mortgages of families and care should be taken to avoid errors that will cause these families massive confusion dow the road. Stop focusing on quantity. Praise workers for doing good quality work. Stop sending 100 emails a day and then expecting staff to sift through the dozens of lengthy emails in order to find the answer to a simple question. This wastes time and slows down "production" Talk to your staff especially when they sit one cubicle away.


  6. Helpful (2)

    "Everything about this place is awful, especially management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook

    Pros

    Absolutely none at all. None!

    Cons

    Horrible place to work. Terrible atmosphere and working conditions due to management. In short ... Zero training. All management is awful. Evey single word you say and move you make is watched and twisted to be used against you. The CEO in Richmond makes very unprofessional, rude comments, has unrealistic expectations, and not on the up and up.

    Advice to Management

    Get off your high horses and treat your employees with respect and dignity.


  7. "Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Data Entry in Mount Laurel, NJ
    Current Employee - Data Entry in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is my second time with the company. And this is a friendly, open place to work.

    Cons

    At this time the job in question is a temp position.


  8. "Hud Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HUD Specialist in Atco, NJ
    Former Employee - HUD Specialist in Atco, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Title Resource Group (Less than a year)

    Pros

    Everything was great, good place to work.

    Cons

    None, it was a great place to work.

    Advice to Management

    Great place to work.


  9. Helpful (3)

    "Extremely poor management, No training processes"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Title Processor in Mandeville, LA
    Former Employee - Title Processor in Mandeville, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Could be a pleasant place to work upon implementation of major changes to the management staff in the local offices. HR out of NJ is very professional and does an excellent job on their end. Compensation was good.

    Cons

    Very high turnover; Loss of highly qualified, key employees all due to poor management, lack of training and poor motivation. Negative management causes discord among employees who must work together on a day to day basis.

    Advice to Management

    HR should make immediate changes to the poor, disorganized management, and should implement mandatory on-the-job training for all new employees. Otherwise, the turnovers are going to continue. If these changes aren't put into place ASAP, there is no reason for HR (based in NJ) to continue hiring for the Louisiana offices, as the turnovers are destined to continue. These poor practices are causing unsuspecting perspective employees to leave positions with their current employers, only to find that they made a mistake and are now stuck in a horrible environment, as was the case in my experience. People who do a good job should be recognized.


  10. Helpful (2)

    "Not a place you will want to stay. Very high turnover."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Examiner in Mount Laurel, NJ
    Former Employee - Examiner in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Title Resource Group (More than 3 years)

    Pros

    Good food in the cafeteria.

    Cons

    Mangement is over paid for doing little work. Any job that can be outsorced is outsourced. Employees are treated like children at best, like livestock at worst.

    Advice to Management

    You guys and your sychophants in the lunchroom are laughed at.


  11. Helpful (2)

    "sales and marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in Dallas, TX
    Former Employee - Sales and Marketing in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the benefits. Some of my co-workers

    Cons

    Total boys club mentality. No chance of expressing your own ideas. Favoritism, micromanagement, retaliation if you question a managers decision.

    Advice to Management

    Get rid of the upper management that thinks they are above all and roll up their sleeves and really listen to their employees.


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