Tokio Marine America Reviews | Glassdoor

Tokio Marine America Reviews

Updated July 13, 2017
29 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Koki Umeda
8 Ratings

29 Employee Reviews

Sort: PopularRatingDate

  1. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tokio Marine America full-time (More than 10 years)

    Pros

    Excellent company to work for.

    Cons

    Did not find anything yet

    Advice to Management

    None

    Tokio Marine America Response

    Apr 11, 2017 – Social Media Marketing

    Thank you very much for your review. We are happy that you are enjoying your tenure at TMA and would welcome any input you may have either now or in the future.


  2. "Treatment of men vs women is very different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tokio Marine America full-time (More than 10 years)

    Pros

    Great Benefits such as medical, 401k, tuition reimbursement.

    Cons

    Management is very political. The only way you would get ahead is by not having an opinion that opposes management. Creative criticism is the way to be considered an outcast.

    Advice to Management

    Management should look into treatment of employees by their supervisors.

  3. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tokio Marine America full-time (More than a year)

    Pros

    I've been working at TMA for 1 1/2 years now. I feel that I've found a place that has an amazing employee base, managers who care and an employer that values a good work-life balance. This is where I hope to retire from!

    Cons

    I haven't found a down-side. The commute's great and the team I work with is amazing.

    Advice to Management

    Continue efforts to engage employees.

    Tokio Marine America Response

    Apr 11, 2017 – Social Media Marketing

    We are happy that you’re enjoying your time at TMA! We understand that work-life balance and positive working relationships can enhance employee engagement. We would welcome any feedback you may have... More


  4. "poorly run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Astoria, NY
    Former Employee - Anonymous Employee in Astoria, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tokio Marine America full-time (More than a year)

    Pros

    my role no longer exists, but when it did they did not micromanage.

    Cons

    incredibly poorly run company and incompetent mid to senior level management

    Tokio Marine America Response

    Feb 22, 2017 – Social Media Marketing

    We are sorry to hear that you had a negative experience during your tenure at Tokio Marine America. While we strive to provide Anshin (safety, security and peace of mind) to our customers and... More


  5. "Very unprofessional setting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer Claims Analyst- Marine Claims in Pasadena, CA
    Current Employee - Dealer Claims Analyst- Marine Claims in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tokio Marine America full-time (More than 3 years)

    Pros

    Tokio marine America as a whole is a good company, but some of the departments are much better than others. The only pro to working here is that management is very flexible with work life balance.

    Cons

    Management is horrible! Staff is extremely unprofessional, and the workload is very unevenly distributed amongst the department employees. If you play dumb you will receive a very light workload because management will consider you incapable of handling difficult tasks. If you do your job correctly and are a good employee, you will receive a full workload plus additional tasks of all the employees that have been deemed incapable. There are no promotions or incentives given to those who exceed expectations in comparison to others. Lead roles are given to employees based on years of service not capability, knowledge, or work ethic. I you are career driven and goal oriented, please do not waste your time at this company.

    Advice to Management

    All management should be required to take mandatory management courses. They should also be required to engage with the department employees.

    Tokio Marine America Response

    Jan 30, 2017 – Social Media Marketing

    At Tokio Marine America we take all employee and candidate feedback seriously. This posting is not from an employee or candidate of Tokio Marine America and as such the posting is not reflective of... More


  6. "Great Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Data Analyst in New York, NY
    Current Employee - Claims Data Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very friendly and comfortable environment to work in. For the most part, upper management seems to have an idea on how to plan, and execute to reach their goals. Work scheduling is also very flexible. Easy to make up time during the week.

    Cons

    Occasionally there is confusion coming up from upper management, leading to slight delays in completed work. Workload can also be exceedingly at times.

    Tokio Marine America Response

    Dec 21, 2016 – Social Media Marketing

    Thank you so much for your review! We will be sure to pass your suggestions to our team!


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tokio Marine America full-time

    Pros

    Very knowledgeable colleagues that I work with in my team and others.
    Growing and profitable-have bought several companies in the past few years.
    Adding new business segments to the company.

    Cons

    Paid time off days are not competitive as I had to give up some of the of time-off days I had accumulated at my previous when I came to work here.
    Need to have more work from home posiitons.

    Tokio Marine America Response

    Jun 10, 2016 – Supervisor, Human Resources

    Thank you for taking the time to provide a review. We are happy to hear that you had the opportunity to interact with some knowledgeable colleagues during your time with TMM! As you mentioned, we are... More

  8. "This company really sticks to its mission of being a "good company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tokio Marine America full-time (More than 3 years)

    Pros

    Many opportunities to participate in charity and community events. Many employee appreciation programs and recognition programs. Annual raises and bonuses.

    Cons

    Japanese management rotates out every few years, so sometimes it can be frustrating to build relationships over years and then have that individual go back to Japan.


  9. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Chicago, IL
    Current Employee - Underwriter in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay is above average.

    Cons

    Poor management, poor systems, poor training. Do not work here.


  10. "Auto Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Los Angeles, CA
    Former Employee - Claims Adjuster in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tokio Marine America full-time (More than 5 years)

    Pros

    Great benefits, possible annual bonuses (during time of employment), possible competitive salary depending on experience, diversity and good work/life balance.

    Cons

    Depending on department there may not be room for growth.

    Advice to Management

    Be the best that you can be.


Showing 29 of 34 reviews
Reset Filters