Toll Brothers Reviews | Glassdoor

Toll Brothers Reviews

Updated October 15, 2018
296 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
173 Ratings

296 Employee Reviews

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Pros
  • "Work/Life balance; Company guesthouses for personal use; game room, fitness center, good benefits" (in 15 reviews)

  • "Great people - Great environment" (in 15 reviews)

Cons
  • "Upper management not really hands on with you in field" (in 20 reviews)

  • "Work-life balance can heavily favor the work side if you let it" (in 7 reviews)

More Pros and Cons

  1. "Sales Greeter"

    StarStarStarStarStar
    Current Employee - Sales Greeter in Charlotte, NC
    Current Employee - Sales Greeter in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers part-time (More than 8 years)

    Pros

    Great place to work! Great place to network.

    Cons

    You have to work weekend if you want to be in sales.


  2. "Overall a good home builder to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACM in San Ramon, CA
    Former Employee - ACM in San Ramon, CA
    Recommends
    Positive Outlook

    I worked at Toll Brothers full-time (More than a year)

    Pros

    Good and consistent bonuses, life/work balance (pending who you work for), smart coworkers, and great attention to QC.

    Cons

    Like most home builders year end gets hectic and it becomes hard to balance quality and speed.

  3. "Sales Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, friendly people, strong resources

    Cons

    Weekends, flexibility or managers, locations to work

    Advice to Management

    Hiring higher quality sales people


  4. "Consistency and Uniformity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Horsham, PA
    Current Employee - Anonymous Employee in Horsham, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (Less than a year)

    Pros

    Innovation and improvement are more and more of a priority.

    Cons

    Top down management problem. There is little consistency in terms of process and procedure.


  5. "Project Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Administrator in Horsham, PA
    Current Employee - Project Administrator in Horsham, PA
    Recommends
    Approves of CEO

    I have been working at Toll Brothers full-time (More than a year)

    Pros

    Work/life balance, great employees pending on division, they believe your family comes first, perks, division events, team building

    Cons

    Salary, each division has different procedures, Management communication

    Advice to Management

    Communication should be better


  6. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Toll Brothers full-time (More than 3 years)

    Pros

    Good culture, coworkers, benefits and hours

    Cons

    Pays far less than other builders in the area. Commission in this area is a fixed rate rather than a percentage. Takes a long time to be promoted from associate to manager.


  7. "Less than “Luxury” for some employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Detroit, MI
    Current Employee - N/A in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Toll Brothers full-time (More than 8 years)

    Pros

    generally speaking, great co-workers, Swift MD is a great perk.

    Cons

    Under paid for responsibility, family or personal health does not come first, promotions are not given to those who deserve them, overworked, schedules are not flexible, management demoralizes and disregards employees, large amount of staff turnover, major favoritism, company ethics and codes of conduct are ignored by management. Unorganized management, the more work you do, the more extra work they pile on you. Good Job, Thank You or We Appreciate You are never uttered.

    Advice to Management

    Stop micromanaging!!! Be open minded and flexible with staff when they give their all. Don’t punish employees who choose to do the right thing vs going with the flow. Respect!!! Every single person has an important role within the company that keeps the wheels turning. Listen to employees, if our experience,
    education and work ethic don’t speak for themselves, do us both a favor and terminate our position. Enough of the disrespect already by Senior Managers.

    Toll Brothers Response

    Oct 17, 2018 – Human Resources

    We are disappointed that you had this experience. At Toll Brothers, we value our employees and are committed to providing the best possible environment for everyone. We also work hard to make sure... More

  8. "executive assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Toll Brothers full-time

    Pros

    health insurance, 401k, benefits are ok

    Cons

    pay is too low for the amount of responsibility


  9. "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time

    Pros

    Great company culture and work, life, balance.

    Cons

    Too many layers of approvals needed on every project.

    Advice to Management

    Trust your employees to make the right decisions.


  10. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Toll Brothers full-time

    Pros

    Good product, good name

    Cons

    Nepotism, certain people got away with running others off if they didn’t like them, horrible work environment and management didn’t care

    Advice to Management

    Take your blinders off. One bad employee can wreck havoc on the moral of all the other employees


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