Toll Brothers Reviews | Glassdoor

Toll Brothers Reviews

Updated May 12, 2017
229 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
125 Ratings

229 Employee Reviews

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Pros
  • A lot of professional development tools, good benefits, decent pay (in 11 reviews)

  • Great place to work and great people (in 11 reviews)

Cons
  • The disconnect of upper management with the folks working on the ground (in 15 reviews)

  • No work life balance, due to no weekends off other than summer program (in 7 reviews)

More Pros and Cons

  1. "Great Company to work for. Amazing Salary and room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Conveyance Coordinator in Orlando, FL
    Former Employee - Conveyance Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toll Brothers full-time

    Pros

    Benefits are amazing and everyone helps each other out.

    Cons

    During their busy times it is stressful, but that is anywhere

    Advice to Management

    Doing great!


  2. Helpful (1)

    "Poor Representation of the Company Values in Texas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Grapevine, TX
    Current Employee - Coordinator in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than 5 years)

    Pros

    Competitive starting salary but not the best for the size of the company.

    Cons

    From the outside looking in, the company culture seems great. Tenured professionals with a lot to give. Be very careful which division you choose and be mindful of why management has so much tenure in one area. You could be working for a tyrant.

    Advice to Management

    Ensure that the company standards and values are being practiced by all employees, not just new. Train the supervisors and managers that productivity and happy working environment in paramount.


  3. Helpful (4)

    "Sales is the red headed step child of the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbia, MD
    Former Employee - Sales Associate in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Toll Brothers full-time (More than a year)

    Pros

    Great place to learn that this is not a real career! Go back to the drawing board. You are temporary! They will promise the moon, but all you will end up with is a bad taste in your mouth!

    Cons

    You will never move up the ladder. You will never escape the multiple layers of micro-management. You are a number. Most people last only a few years in the sales department. Again this is not a career. This job is a joke and the people laughing at you are the upper management. Good luck.

    Advice to Management

    Keep on doing what you are doing. It seems like treating employees poorly has created a fearful work environment. Keep them scared and they will work harder and for less! Great job! Isn't middle management awesome?!?!


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  5. "No shortage of work to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grapevine, TX
    Current Employee - Anonymous Employee in Grapevine, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than 5 years)

    Pros

    Good benefits.
    Great people.
    No shortage of work to do.
    Good opportunity for advancement.
    Fun work environment.

    Cons

    Has a tendency to be too conservative with hiring. We need more people on staff!

    Advice to Management

    Strengthen training procedures/practices for new hires.


  6. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toll Brothers full-time (Less than a year)

    Pros

    I only worked for Toll Brothers for a short time. I loved the company, the homes, the homebuyers and the employees. Everyone was super nice and helpful. The benefits were also very good. Felt like a family.

    Cons

    The commission structure was low for a sales associate. Training should be right when you start not a couple months later. I was laid off after working a short time, due to budget cuts.


  7. Helpful (1)

    "CM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Toll Brothers full-time (More than a year)

    Pros

    The people that I got to work with everyday were great and very helpful. I enjoyed engaging with the homeowners.

    Cons

    They don't care where you live, the commute was awful. They didn't have a mentor program, it was hit the ground running and a sink or swim mentality.

    Too many guidelines to get your walk thru bonuses and customer feedback bonus.

    Advice to Management

    Work on mentoring new hires and give them the opportunity to grow.


  8. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Philadelphia, PA
    Former Employee - Senior Project Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toll Brothers full-time (More than 10 years)

    Pros

    The company provides a great deal of ability to utilize individual skills and experience while running a stand alone profit center. You are completely accountable for construction, sales and profitability.

    Cons

    The community or multiple community responsibility requires total dedication, this is not a company that you can be successful if you only work 40 hours a week.

    Advice to Management

    To join Toll Brothers you must be able to hit the ground running as no one will walk you through being a project manager


  9. "Awesome company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Manager in Dallas, TX
    Current Employee - Construction Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time

    Pros

    Great culture, competitive pay, awesome product, great support from both field personnel and back office, this company really cares about its employees

    Cons

    I cannot think of a whole lot of negative things to say about this company. It is a highly stressful job, but that is not unique to this company, that is just the nature of this business.

    Advice to Management

    Keep doing what you are doing. The company is in a great position currently in this market, and if we stay on this track it will continue to be a leader in the residential home building business


  10. Helpful (6)

    "Say goodbye to weekends and days off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Home Sales Consultant in Coral Springs, FL
    Former Employee - New Home Sales Consultant in Coral Springs, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Toll Brothers full-time (More than a year)

    Pros

    Fun group of co-workers, fun activities, dinners, formal events. Pay wasn't bad once you were promoted. Prior to that pay was poor.

    Cons

    We were only allowed two weekends off per year. Lots of unpaid overtime. Overpriced product compared to competition across street with same size homes and upgrades. Challenged management and you were gone. Some product was slapped together poorly.

    Advice to Management

    Be better to your employees


  11. Helpful (3)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Bel Air, MD
    Current Employee - Sales Manager in Bel Air, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than 5 years)

    Pros

    Vacation houses are awesome to use. Benefits include discounted stock shares and health/life insurance. The amount of vacation days go up after you've been there for five years.

    Cons

    Trying to take a vacation or just simply a day off during "peak" periods is difficult. No work/home balance. Expect to work every weekend and only take vacations in the summer. Pay is not good. Other new home builders have better pay rates and bonuses. There is a big disconnect between upper management and sales people. The company seems to have no clue what is going on in the market and what trends are hot. They are very slow to make change and very cheap.


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