Toll Brothers Reviews | Glassdoor

Toll Brothers Reviews

Updated October 20, 2017
253 reviews

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3.6
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Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
142 Ratings

253 Employee Reviews

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Pros
  • Good benefits , as long as you are productive, hit the very reasonable time goals and have positive customer reviews you are golden (in 13 reviews)

  • Great place to work and great people (in 12 reviews)

Cons
  • Upper management lack of communication (in 18 reviews)

  • Work-life balance can heavily favor the work side if you let it (in 7 reviews)

More Pros and Cons

  1. "If you can sell quality and luxury, this is the company for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Recommends
    Approves of CEO

    Pros

    1. From top leadership to peers, these are people of integrity and of high ethical standard: You will feel good about selling these homes because you know that these people will do right by your future homeowners during and after the home buying process.

    2. Senior management listens to Sales for market feedback and they take immediate action according to that market condition.

    3. Plus Toll Brothers' homes are one of the highest quality homes... as products, these are one of the best products that you can sell in residential construction.

    Cons

    A lot of paperwork. There are many protocols to follow (I guess for your own protection, but...). And sometimes people tend to do things certain way not knowing why, just because that's the way it has been.

    Advice to Management

    Love your philosophy of integrity and high ethical standard! And love that I am being heard. Now, if you could just approve new, faster computer (preferably tablet PCs so that we can save papers and time) and faster copiers... hahaha.


  2. "The Best Home Builder in America"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advertising/Marketing/Graphics Coordinator in Horsham, PA
    Current Employee - Advertising/Marketing/Graphics Coordinator in Horsham, PA
    Recommends
    Approves of CEO

    Pros

    Great perks like the guest houses across the country; exceptional management team; solid business model; financial strong and stable company - employees feel confident about the product and the legacy we are all creating together.

    Cons

    Too much paper work and forms; need to streamline / convert to electronic when possible; Need to streamline the paperwork and all the procedures - seems like the procedures in place benefit the main office staffs rather than the field staff and frankly they are our front line and we need to do everything we can to free them up so they can focus on converting sales and providing first-class service. After all, the field teams are the only ones that deal directly with the customer - NOT The main office staff.

    Advice to Management

    Get out in the field more - spend a weekend or 2 or 3 in a sales office or in the field negotiating contracts with the trades and inspecting quality; seems like sometimes upper management provides advice based on their own past experiences which tend to have been 10 or so years ago or longer. Times have changed...

  3. "Toll Brothers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Horsham, PA
    Former Employee - Business Analyst in Horsham, PA
    Positive Outlook
    Approves of CEO

    I worked at Toll Brothers full-time (More than 8 years)

    Pros

    Great IT co workers.
    Dedicated employees.

    Cons

    Unrealistic time line for projects.


  4. "Toll Brothers -- A Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in San Ramon, CA
    Former Employee - Senior Project Manager in San Ramon, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Toll Brothers full-time (Less than a year)

    Pros

    Project Managers have a great deal of control of their projects along with great regional support

    Cons

    Although they professed otherwise, they too were vulnerable to economic downturns just like everyone else.

    Advice to Management

    More general and project specific market and financial feasibility evaluations needed before land purchase and project commitments.


  5. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than 10 years)

    Pros

    Caring company, great reputaion, excellent working conditions

    Cons

    really can't think of any..for me..location

    Advice to Management

    carry on!


  6. "Construction Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in Chicago, IL
    Former Employee - Construction Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toll Brothers full-time (More than 5 years)

    Pros

    The company has great people to work with and great benefits.

    Cons

    The company needs to update there scheduling systems and constantly continue training.

    Advice to Management

    Just a reminder to share the wealth and knowledge with the staff.


  7. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Horsham, PA
    Current Employee - Anonymous Employee in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than a year)

    Pros

    Talk about a company that gives back. Very impressed with corporate culture and the way employees are valued. A fairly forward thinking company for being over 40 years old.

    Cons

    Unfortunately not everyone can afford a Toll Home, they make a great product.

    Advice to Management

    Continue to hire great people, you can train skill, you cannot train personality and determination.

  8. Helpful (2)

    "FANTSTIC!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Artist in Horsham, PA
    Current Employee - Graphic Artist in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (Less than a year)

    Pros

    Great people, Great office location, Great benefits, Down to earth, Training, and anything else you could wish for in a job!

    Cons

    The bathroom is far from my desk.

    Advice to Management

    Keep it up!


  9. Helpful (6)

    "The best company in its industry - great future potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than 5 years)

    Pros

    The company has a solid reputation for building a great product. They offer excellent benefits. One benefit that is truly unique is that they have many guesthouses - fabulous luxury guesthouses in resort destinations - that employees can use to vacation in. The leadership is very competent! Salaries are fair and given the projected growth, there should be good promotion opportunity over the next 5 years or so.

    Cons

    The industry took a big downturn over the last 7 years and many were laid off. But, many of those laid off have been hired back.

    Advice to Management

    Keep looking for ways to get better and better.


  10. "Toll Brothers is a GREAT company to work for where hard work pays off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Horsham, PA
    Current Employee - Anonymous Employee in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toll Brothers full-time (More than a year)

    Pros

    Stable
    Family Culture
    Growth
    Benefits/401K w/ a match
    Bonuses

    Cons

    Busy and growing so it can get hectic...not really a bad thing though!

    Advice to Management

    Keep promoting from within!


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