Tom Douglas Reviews | Glassdoor

Tom Douglas Reviews

Updated February 24, 2017
10 reviews

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Current Employees

4.2
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Pamela Hinckley
4 Ratings

10 Employee Reviews

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  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Seattle, WA
    Current Employee - Server in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tom Douglas part-time (More than 5 years)

    Pros

    The company is like a family. They take care of you and want you to succeed. They care about the food and service. The motto is deliciousness served with graciousness.

    Cons

    The pay can vary greatly by restaurant and season. Shifts can be uncertain and therefore so can the money. Have to maintain 25 hours a week for benefits which can be as a server in off season. Some managers have been there too long and aren't very good anymore but loyalty is their strength and weakness.

    Advice to Management

    I wish there was more time for managers to be on the floor. Mostly during shifts they are glorified hosts. Keep asking for greatness every year so it keeps getting better not worse.


  2. "Friendly, but little room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Seattle, WA
    Current Employee - Cashier in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tom Douglas (More than a year)

    Pros

    Lots of opportunity to shift roles in the company. Most employees are kind & fun to work with. Good starting wage.

    Cons

    There seems to be an elite circle of people who have been in the company for a while, and even while working extremely hard and putting yourself out there, you're very unlikely to break in and truly advance.

  3. "Good management, a little too corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Seattle, WA
    Current Employee - Server in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tom Douglas full-time (More than 3 years)

    Pros

    Decent benefits for the restaurant industry, good management and working conditions, restaurants are pretty busy.

    Cons

    Corporate rules and culture, and the inability to remove mediocre employees.


  4. "one of the best places to work in Seattle culinary field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pastry Chef in Seattle, WA
    Current Employee - Pastry Chef in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tom Douglas full-time (More than 3 years)

    Pros

    Fantastic Coworkers all around, good pay, good benefits

    Cons

    Management will listen to grievances but will not do anything about them

    Tom Douglas Response

    Jul 19, 2016 – Human Resources Director

    Hello, Please reach out to me directly to discuss your concerns. I would like to hear more from you. DevonyB@tomdouglas.com


  5. "staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Tom Douglas full-time

    Pros

    Everyone is helpful and its a relaxed environment to work in.

    Cons

    no growth on some areas not directly restaurant positions.


  6. "Finest restaurant group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Tom Douglas full-time

    Pros

    Best company to work for in the restaurant business. The owner actually cares about every employee, offers unheard of benefits and wages for all team members. Good employee discount.

    Cons

    Top management seems extremely disorganized. Hard to advance past assistant manager level. Work life balance can get way out of wack, managers in particular must work much more than the job description describes.

    Advice to Management

    Keep on trying to be the leader in the industry.


  7. ""Review Title""

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They make food and stuff.

    Cons

    You work as a cook, it's hard sometimes.

  8. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host
    Current Employee - Host
    Recommends
    Positive Outlook

    I have been working at Tom Douglas full-time (More than a year)

    Pros

    The food is wonderful and the managers are great.

    Cons

    You get a weird hodge-podge of customers


  9. "jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Tom Douglas (More than a year)

    Pros

    treated like family, fun co-workers

    Cons

    pay, hours, upper managers play favorites


  10. "A growing company with small company values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Delicious food and drink abound!

    Cons

    Because it's a growing company, there are subsequently, growing pains.


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