Tom James Company Reviews | Glassdoor

Tom James Company Reviews

Updated July 6, 2017
179 reviews

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3.8
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Sergio Casalena
120 Ratings

179 Employee Reviews

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Pros
  • Excellent training to begin with, good product, great people (in 10 reviews)

  • You can make a lot of money but you spend most of your time traveling to meetings (in 5 reviews)

Cons
  • little to no work/life balance in the beginning (in 10 reviews)

  • Long hours initially and unbalanced work life (in 17 reviews)

More Pros and Cons

  1. "Outstanding company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tom James Company full-time (More than 5 years)

    Pros

    Very family oriented. PTO for part time. There seems to be a genuine concern for employees. Many bonus and trip opportunities that can be achieved if you are persistent and diligent. Management is hardworking and very loyal. 401k contribution matching. Hard work gets noticed and appreciated.

    Cons

    Tom James is growing so fast that they can hardly adjust to the growth. There is so much emphasis on sales team growth that the support staff is neglected. Support staff is not generally included in bonus opportunities, stock options or trips. Offices can feel segregated between sales team and administrative staff.

    Advice to Management

    Support staff is the back bone to the success of Tom James offices around the country. When planning company growth, look at the entire office and not just the sales department and the sales people. Support staff is vital, but often left behind.


  2. "Sales Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader in Charlotte, NC
    Current Employee - Sales Leader in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Tom James Company full-time (More than 10 years)

    Pros

    No ceiling on the opportunity both from a business clientele building perspective and from a personal growth perspective. The company provides excellent training and support from assisting in the growth of the individual during their formative years! Equity positions to everyone who hit performance levels. Privately held company where the company's stock has grown over 14% since 1974.

    Cons

    Hard work, direct sales, so it is not for those who are unclear as to their high goals. It is a clientele building business so, it takes patience to build.

    Advice to Management

    Thank you for helping my family and myself!

  3. "Personal Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tom James Company full-time (More than 10 years)

    Pros

    I am an better Father , Husband. over all a better person because of my career at Tom James.
    The leaders of this company have spent most of their time developing me as a person vs trying to get me to sell more. Therefore, I have grown personally every year of my life. At the same time I have grown my income every year .

    Cons

    You get out what you put in. Ultimately you are responsible for your success here.


  4. "Different from most sales jobs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clothier
    Current Employee - Clothier

    I have been working at Tom James Company full-time (More than 3 years)

    Pros

    Strong office culture in which people support each other to succeed at the highest level. Most people in the office have a very abundant mentality. The opportunity to work with highly successful business owners and learn from your clients what makes them successful.

    Cons

    Unrealistic expectations about the amount of work necessary to build a clientele and strong business.


  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Charlotte, NC
    Current Employee - Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tom James Company full-time (More than 3 years)

    Pros

    The company let you follow seasoned salespeople for three months to gather referrals. There is an endless pool of resources to help us succeed.

    Cons

    Very similar to running your own business

    Advice to Management

    Be more transparent with the level of work required to succeed


  6. "Great company to work for- just wasn't for me!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tom James Company full-time

    Pros

    Teaches you confidence in sales
    Leader devotion to new beginners
    Training Program
    Fun Trips
    Good Money for entry-level job

    Cons

    Stopping people on the street to get a business card
    Having management follow you around and take over your work for you
    Feels door-to-door with having to drop into businesses coldly

    Advice to Management

    Management was great...always took the time to sort things out with you. Possibly tone down the heat in the beginning, this job is overwhelming and expectations are really high for the first couple of months.


  7. "sales professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tom James Company full-time

    Pros

    trips, stock, company culture, if you're a go- getter it's great.

    Cons

    work to hard to make it to Presidents Club. you only get about 60,000. pyramid scheme. too much kool-aid

  8. "sales professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tom James Company full-time

    Pros

    the people are awesome, fun working w/ clients, we sell really nice clothing, you make your own schedule

    Cons

    the hours it takes to make decent money, 100% commission, seems like a pyramid scheme

    Advice to Management

    be up front with new hires, it takes a lot to start making money. You have to be self motivated and open to not having a social life the first few years to make decent money


  9. "A job you like coming to."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tom James Company full-time (More than a year)

    Pros

    Decent pay and bonuses depending on who you work for.
    Very flexible.
    Fast paced.
    Everyone is like family and they try to have group activities out of the office often.
    Little supervision, left to do stuff as you see fit on your own.
    Benefits, PTO, paid holidays are offered.
    Learn a lot about style, fabrics & fashion.

    Cons

    Office staff doesn't get a lot of the perks sales professionals do such as winning gift cards, trips, free clothing, cash and other items.
    Office staff also does not get to attend any of the national meetings held several times a year in 5 star hotels.
    And the system we work in is very outdated and slow. Hard to keep up with all the employees.

    Advice to Management

    Provide more incentives for office staff.
    Have a meeting office staff could attend.
    Keep up the great work!
    Company is ran beautifully.


  10. "Office Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Tom James Company full-time

    Pros

    The hours are what I want

    Cons

    pay, old layout, sales atmosphere


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