Toni & Guy Reviews | Glassdoor

Toni & Guy Reviews

Updated June 27, 2017
29 reviews

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Current Employees

4.0
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Bruno Mascolo
5 Ratings

29 Employee Reviews

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Pros
  • Fun work environment, get to make people look and feel good, fun hair styles to do and great customers (in 7 reviews)

  • Fun atmosphere, always meeting new people, inspiring company for the hair industry (in 3 reviews)

Cons
  • low pay and not enough help from older stylist (in 9 reviews)

  • Long hours during the Christmas holidays (in 4 reviews)

More Pros and Cons

  1. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Dallas, TX
    Current Employee - Receptionist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toni & Guy full-time (Less than a year)

    Pros

    Best place to work ever

    Cons

    No complaints or issues with TONI&GUY

    Advice to Management

    None


  2. Helpful (1)

    "It's....ok if you want to be a slave and be exhausted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Toni & Guy full-time

    Pros

    Money is pretty good. You get your full tip in cash.

    Cons

    They will work you do death. They aren't very flexible with your schedule unless your manager is cool. Honestly every salon is different so wherever you work the vibe, salon, atmosphere - everything is held to different standards. You either get lucky or you don't. There's a lot of dishonesty and judgement.

    Advice to Management

    Get some balls and do your job and get other people to do their jobs especially apprentices. I worked my Butt off for the stylists and expect the same. Make the front desk"managers" do their jobs too and figure out a better way to divvy out tips so we don't worry about who's stealing them.

  3. "Great education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Built confidence in skills and professional development

    Cons

    Very stressful enviornment, sometimes not enough positive reinforcement

    Advice to Management

    Continue to lead by example, be positive, and put employees first.


  4. "General Manager"

    StarStarStarStarStar
    Current Employee - General Manager in Addison, TX
    Current Employee - General Manager in Addison, TX

    I have been working at Toni & Guy full-time (More than a year)

    Pros

    Creative and innovated environment. Always on the cutting edge of fashion and design in hair and cosmetics.

    Cons

    Limited expansion opportunity and world wide visibility

    Toni & Guy Response

    Dec 28, 2016 – Director of Social Media

    Thank you for your comments as they help us improve as a company. We will be discussing this with our team so that way we can keep making improvements. Thank you for providing a review!


  5. "Toni&Guy Academy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great educational opportunities, clear promotion path

    Cons

    not supported by management, high turnover of staff which leaves remaining staff members overworked

    Advice to Management

    Talk to your educators about their experiences

    Toni & Guy Response

    Dec 28, 2016 – Director of Social Media

    Thank you for your comments as they help us improve as a company. We will be discussing this with our team so that way we can keep making improvements. Thank you for providing a review


  6. "Very nice place to work, opens many doors, offer classes for make-up and hair at their very own academy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    nice people, gain many opportunities through working.

    Cons

    The chain of command is weak due to lack of communication.


  7. "Salon Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Coordinator in First Colony, TX
    Current Employee - Salon Coordinator in First Colony, TX
    Recommends
    Neutral Outlook

    I have been working at Toni & Guy full-time (More than 3 years)

    Pros

    Great environment, staff is your second family, get your hair done,

    Cons

    30 min breaks, standing for most of the 8hrs +, have to wear all black. Low pay.

    Advice to Management

    Great teamwork!

  8. "Great people to work with, education"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Love meeting new people and education is awesome.

    Cons

    I really have no cons besides better payscale.


  9. Helpful (1)

    "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends

    I have been working at Toni & Guy full-time

    Pros

    If you'd like unparalleled access to top management TONI&GUY is the place for you. Leadership is extremely active and hardworking. There is a great work life balance, which is uncommon in an age where you're typically required to be on call 24/7.
    Bonus Perks:
    TONI&GUY offers stunning workspaces which has actually helped relive stress.
    Female Leadership

    Cons

    it is extremely important to have a solid foundation in your field before beginning a career at TONI&GUY. Guidance and training is readily available, but you should be ready to contribute to the team from day one. If you are a recent college graduate, consider interning with this company before you apply for a position.


  10. Helpful (2)

    "Meet some amazing people, and some not-so amazing people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend

    I have been working at Toni & Guy part-time (More than a year)

    Pros

    -Free hair services for self, family, and friends.
    -40% off most products.
    -Meet amazing, promising artists. Some clients are super sweet, and many lovely co-workers.

    Cons

    -Overworked, underpaid. Wages based on TX wages which is barely enough for sharing a Los Angeles-based lifestyle with several others.
    -Favoritism and lack of consistency with rules.
    -Constantly making new and silly rules:
    ---front desk not allowed to have a garbage can. (Really?)
    ---front desk is supposed to wear horribly ill-fitting cheap vests, implemented rule AFTER hiring (Really??)
    ---front desk not allowed to sit (8 hour days of standing in place). (REALLY?)
    -Director doesn't do a great job with proper communication; reclusive and bullies.
    -When hired, was told I would make easy commission. Once hired, I was told it was next to impossible to make that commission.

    Advice to Management

    Look at my cons and find room for improvement.

    Before joining Toni&Guy as an employee, I regarded the company as a place I'd love to work. Over 5 years before getting hired, I was a client. I loved the people, and they loved me. Once inside, I've found it's not so glamorous.

    Treat your employees like people- not like slaves.


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