Top Guard Security Reviews | Glassdoor

Top Guard Security Reviews

Updated July 16, 2017
13 reviews

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5.0
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Nicole Stuart
11 Ratings

13 Employee Reviews

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Pros
  • There will always be plenty of work available so overtime isn't an issue (in 2 reviews)

  • Lots of work available, even when you don't need it (in 2 reviews)

Cons
  • Ownership over burden support staff and account managers (in 3 reviews)

  • None that I can think of; security companies have high turnover in this field, however Top Guard has the lowest in the region (in 3 reviews)

More Pros and Cons

  1. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Norfolk, VA
    Current Employee - Security Officer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security part-time (More than 3 years)

    Pros

    Consistent work and optional jobs

    Cons

    Topguard reputation is not the best

    Advice to Management

    Ensure Workers act Professionally


  2. "No experience? No problem!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cutousey Officer in Virginia Beach, VA
    Current Employee - Cutousey Officer in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security full-time (Less than a year)

    Pros

    No transportation required nor experience.

    Cons

    Long hours if not relived on time.

    Advice to Management

    Try to allow a "temporary staffing" scheduling in case of last minute demands from clientele such as an automated messaging system that employees call to aknowledge that they are able to work the day they call in.

  3. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unarmed Security Officer in Norfolk, VA
    Current Employee - Unarmed Security Officer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security full-time (Less than a year)

    Pros

    Training is provided by management

    Cons

    Pay low for cost of living

    Advice to Management

    Has clients for more money


  4. "Very Please with working with Top Guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSO in Suffolk, VA
    Current Employee - CSO in Suffolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security part-time (More than 8 years)

    Pros

    I have learned a lot working with Top Guard and I am satisfied with the sites that they have.

    Cons

    Part -Timers never end up on Bulldog Bulletin even if they have been there for years.

    Advice to Management

    N/A


  5. "Tidewater Community College Campus Security Officer - Chesapeake Campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Security Officer in Chesapeake, VA
    Current Employee - Campus Security Officer in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security full-time (More than 8 years)

    Pros

    I served my country proudly in the United States Military for over twenty years. Wearing my uniform with pride and providing customer service in a professional manner along with being computer savvy and able to document clear, concise reports is due to the invaluable training received while on active duty. Top Guard is a professional company. I believe that my training and experience is expected on a daily basis at Top Guard Security and I enjoy sharing the wealth. Here at Top Guard Security, you get a honest days work for a honest days pay. That equates to job satisfaction for me. There is an abundance of training while on the job, keeping qualifications and efficiency at peak levels. You have to love that!

    Cons

    If annual leave could accrue and roll over beyond years end would be great!

    Advice to Management

    At times, Security Officer turn over ratio can be high and the same can be said about Management positions. It would be great to personally meet the new managers to match the name with the face and be informed of any new expectations.


  6. "Good company and flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Guard in Norfolk, VA
    Current Employee - Security Guard in Norfolk, VA
    Recommends
    Positive Outlook

    I have been working at Top Guard Security full-time (More than a year)

    Pros

    Worked here for almost a year at a location in Norfolk. Manager is very good at letting me have time of when I need it and respects the balance in life. Some people are bitter on this company, but it always seems they are the same people who show up late and don't know how to be professional. I've even been talked to about taking a lead position since they noticed my work ethic. Highly recommend

    Cons

    Long drive to my site, that is not really a complain though.

    Advice to Management

    Keep recognizing us "little guys"


  7. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Norfolk, VA
    Current Employee - Security Officer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security full-time

    Pros

    Get to go to different places and see different people.

    Cons

    The distance sometimes its close to your community and sometimes its cities away.

  8. "Security Officer"

    StarStarStarStarStar
    Current Employee - Security Officer in Norfolk, VA
    Current Employee - Security Officer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Guard Security full-time

    Pros

    Someone is always available, they are willing to work with my schedule, they did a survey and actually implemented changes based off the survey.

    Cons

    If you don't want direct deposit, you have to go to the Norfolk Office

    Advice to Management

    Thank you for listening to your employees, and thank you for the card sent to me when my wife was in the hospital. Small touches like that make me feel appreciated and valued.


  9. "Really great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Virginia Beach, VA
    Current Employee - Security Officer in Virginia Beach, VA
    Recommends
    Positive Outlook

    I have been working at Top Guard Security full-time (More than 3 years)

    Pros

    Solid pay, stable hours and reliable colleagues

    Cons

    A site I worked at once made it very difficult to be kind to my client...

    Advice to Management

    Not much, keep doing what your doing!


  10. "The kind of job i needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Norfolk, VA
    Former Employee - Security Officer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Top Guard Security full-time (More than a year)

    Pros

    Good pay, ok location, reasonable management, good colleagues

    Cons

    There are not many challenges, only that sometimes where I worked would be unpleasant. My supervisors were really nice and I got to know one of them really well, it felt like they wanted to know me beyond what my job was


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