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Top Hat Employee Reviews about "free lunch"

Updated Jan 23, 2021

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Found 38 of over 352 reviews

3.8
67%
Recommend to a Friend
77%
Approve of CEO
Top Hat CEO Joe Rohrlich
Joe Rohrlich
5 Ratings
Pros
  • "Free lunch parties great learnings(in 38 reviews)

  • "When it was in the office you had a catered lunch(in 29 reviews)

  • Cons
  • "Poor remote working structure, unorganized leadership and extremely high turnover rate(in 17 reviews)

  • "Very fast paced, not necessarily a bad thing but be ready to have a lot going on(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "free lunch"

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    1. 5.0
      Current Employee, less than 1 year

      Strong Outlook

      Feb 8, 2017 - Account Director in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -management is honest and welcomes feedback -you can stand behind the product -work well and you'll be promoted quickly -free lunch and trips to Toronto -a good opportunity to travel -good commission structure

      Cons

      -quotas are a double-edged sword, and you will fall behind if you slack

      4 people found this review helpful
    2. 2.0
      Former Employee, more than 1 year

      Mismanagement on another level - Stay Away!

      Jan 13, 2018 - Anonymous Employee in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Free lunch - Hard working and great co-workers who share similar goals as you

      Cons

      - Limited internal upward mobility - Young and unexperienced management (many time unprofessional) - Terrible reputation in HigherEd community (professors many times refuse to speak to us when, "Top Hat" is mentioned over the phone. Hundred of spam emails are sent, only furthering the decline of Top Hat's reputation and increasing the negative stigma that Top Hat has incredibly outrageous aggressive sales techniques. - Massive Cold Calling centre. You will be at your desk, 100% of the time you are working. The only time you will not be is when you sneak away to grab a coffee because you're overwhelmed with the hang-ups and flaky professors or because you're frustrated with the unreasonable expectations. - No regard for human life. For as much as they promote, "culture", they have no issue firing people on the spot for "poor culture fits" or putting people they don't like on "PIP: Performance Improvement Plan" as a way of trying to get rid of you. - Every lunch is typically one big trash talk session of the company since everyone is frustrated and no managers want to listen. If you do happen to speak your mind, congratulations, you've now become a "poor culture fit", start looking for another job :) - No transparency on commission structure. OTE's are mentioned when they recruit you for hire, that is it. Once you actually start the job you realize that 95% of the people in that role are NOT hitting their OTE by a significant margin. Basically, you'll be living off your base. - Poor Higher Ed outlook: Most of what Top Hat is trying to do will be replaced by free materials within the next 5 years and crushed by major players like McGraw, Cengage, Pearson. Bad industry outlook in general.

      Continue reading
      10 people found this review helpful

      Top Hat Response

      Thank you for sharing such detailed feedback. As we look for ways to improve and disrupt the challenging education space, we will certainly take your words into consideration for the future. We always encourage employees to bring concerns to management and provide some possible solutions as they are always there to provide you with support. As we grow, it isn’t perfect but what keeps us motivated are the smart, hardworking people we work with who take us to the next level.

    3. 4.0
      Current Employee

      A great place to work!

      Nov 2, 2016 - Business Development Representative in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. A truly great product that you can really stand behind! 2. Excellent coworkers and a fun office envirnment. 3. Working for a company with huge growth and potential. 4. Free lunch catered every day.

      Cons

      1. I would have liked more training right when I started.

      2 people found this review helpful
    4. 2.0
      Former Employee, less than 1 year

      It's okay

      Nov 3, 2017 - Anonymous Employee in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunches, nice coworkers, casual environment

      Cons

      No development, not a serious place for serious and professional sales people

      1 person found this review helpful
    5. 1.0
      Former Employee

      Account Director

      Jan 30, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can get your gym reimbursed and free lunch.

      Cons

      High quotas. Bad management. Must do over 100 dials a day with emails.

      Continue reading
      4 people found this review helpful
    6. 3.0
      Former Employee

      The ultimate grind but worth it

      Jan 23, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good benefits - free lunch - very team-oriented and collaborative environment - if you work hard and with intention, you can easily differentiate yourself from the pack and rise to the top - If you do well, you can get promoted in no time (time it takes to get promoted is a fraction of what it is in other companies) - you can become a manager in less than 2 years of being an AE there, and AE promotions in less than a year. - the place to be for career growth - company is maturing so starting to make good business decisions

      Cons

      - transactional sales for the most part so hard to build consultative sales skills - culture of micro-management (WFH days were only recently allowed) - company has been around for a little while so many accounts are saturated with touch points (forces you to get creative though) - most managers are junior and don't receive formal manager training from company - the various sales roles are not that much different from each other (you can get promoted and make more $$ but day-to-day will remain for the most part)

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      2 people found this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Great start for a SaaS sales career

      Dec 26, 2020 - BDR in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Incredible people. The interview process brings driven, intelligent, and personable people to the company. - Free lunch (pre-pandemic). - Office location (pre-pandemic). - Remote working environment. TH pivoted very well to remote working (helped in part by using the platform for team-building exercises). - Mentoring/Learning culture. There will always be an avenue for you to learn, whether that be your teammates, senior co-workers, or your manager. Of course there are some exceptions, but the majority of people are willing to lend a helping hand and give meaningful advice. - Product. The product is great and fixes a lot of problems within the higher education system. - Training. The initial training is fantastic, especially if you don't have much sales/SaaS experience. Very digestible and rooted in solid sales methodology. - Progression. Don't expect incredibly rapid progression that you would find at a start-up, but they do promote internally quite frequently.

      Cons

      - The workload. You will work very hard. If you don't, you will not hit anywhere near your target. Some people don't expect this and fail as a result. - Pay. The pay is far, far below industry standard. But since they often hire people without experience, and because it's not true B2B sales, this makes sense. - Lack of transparency. As mentioned by some other reviews, there is a gap between what is espoused by upper management and what is actually the case (at times). For example, a salary increase was communicated to AEs using a powerpoint presentation that falsely claimed lower positions would also receive a salary increase. Also - the targets/OTE specifications are unrealistic . No one on my team hit target (apart from a couple months here and there). This may have changed since my experience.

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      5 people found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Great people, great culture!

      Oct 16, 2020 - Talent Acquisition Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - People: I have met some of the smartest people I know at Top Hat - Culture: collaborative, trusting (no micro-management), challenging - Management: this will be different for everyone but I've never had a manager who invested this much in my personal development (and I have been working in my field for 5+ years) - Benefits: health insurance from day 1, $1,500 (yearly) lifestyle spending account, lots of social events, min. 20 days paid time off, beautiful office in Yorkville, free lunch/breakfast/snacks/tea/coffee in the office

      Cons

      - Change: while I listed this under Cons, this can totally be a Pro, Top Hat will teach you that anything can happen anytime, it has also taught me how to deal with change which is ultimately for my benefit

      6 people found this review helpful
    9. 3.0
      Current Employee

      Not Making Teaching Fun or Effective

      May 25, 2020 - Onboarding Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -I got to work on some really great projects that helped me develop some great skills -Free lunches and great snacks -legendary socials - extremely difficult interview process produces some amazing coworkers and made some great friends -good office space and centrally located -very good employee onboarding process

      Cons

      Sales culture dominates everything at the company and at times it is really sleazy. Why are resources put into acquiring new companies and their published content when our fundamental platform is flawed. It is really lacking even in the basics. Then when the professor has a bad experience and leaves it was our fault for not trying to save them hard enough or providing the correct solutions. I had professors have such bad experiences they were worried about keeping their jobs because of the student reviews. My mental health has never been so bad as during the period right before class starts. It's insanely busy and you work crazy hours for weeks with no real compensation. If you tell your manager that you need help they say this is a normal workload and it's your problem that you're doing better managing your time. Management tells you they want to treat us like adults and then micromanage every little thing.

      Continue reading
      18 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Good Culture, but work can Repetetive

      Dec 1, 2019 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free lunch. Great community and some really like minded people. Work can be rewarding, because very challenging quotas. Really good training, especially with the product getting more difficult to sell.

      Cons

      Work can get repetitive. When you have been there for a decent amount of time you see the entire office leave. Also limited jobs available for promotions

      1 person found this review helpful
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