Topcon Medical Systems Reviews in Oakland, NJ | Glassdoor

Topcon Medical Systems Oakland Reviews

8 reviews

Filter

Filter

Oakland, NJ

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Shigehiro Ogino
3 Ratings

8 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (1)

    "Ok company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, NJ
    Former Employee - Anonymous Employee in Oakland, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Topcon Medical Systems full-time (More than 5 years)

    Pros

    Easy going atmosphere, no pressure, good benefits, casual Fridays.
    Very nice people to work with in all departments.
    Very stable company, can retire here if you want to.

    Cons

    No career path for most, too much politics in upper management. Nobody listens to employees, poor communication between different departments. Decision-making process can be irrational sometimes and influenced by politics rather than logic.

    Advice to Management

    Please make communication with employees your top priority and it's not only about sales numbers but about people and motivation. Ask your employees what they would like to do, what ideas they have and how they can contribute to the company.


  2. "Mechanical Engineering Intern"

    StarStarStarStarStar
    Former Intern - Mechanical Engineering Intern in Oakland, NJ
    Former Intern - Mechanical Engineering Intern in Oakland, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topcon Medical Systems as an intern (Less than a year)

    Pros

    Everyone was extremely nice, helpful and smart. As an intern, everyone tried to answer any questions with great detail and was as helpful as possible. The engineering team is small, but tight knit.

    Cons

    Not exciting work for a mechanical engineer. Only have one license of Solidworks. No real design happens,

  3. Helpful (1)

    "Director of Marketing Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing Communications in Oakland, NJ
    Former Employee - Director of Marketing Communications in Oakland, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Topcon Medical Systems full-time (More than 5 years)

    Pros

    Employees are dedicated, great to work with, family like atmosphere.

    Cons

    Most, but not all of senior management listens to lower level workers.

    Advice to Management

    Encourage all senior managers to listen to their staff.


  4. Helpful (4)

    "Worst company that I ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Oakland, NJ
    Former Employee - Anonymous in Oakland, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free coffee and monthly breakfast.

    Cons

    It's not what you know, its who you know in this company. They promoted a guy from the warehouse to be the Marketing System Specialist. The Marketing Manager have never had any other job in their life. No Experience and No Marketing degree. This Place is a joke. Be careful there, too much politics. Too many old ladies.

    Advice to Management

    The Japanese president who is usually there for 4 years is just there for show. VP's do whatever they want with the corporation money. They hire whoever they want and it is usually someone who is as mediocre as they are, without caring for the company's future. The company does 95% of their sales through their dealers. The sales team and the VP's don't have a clue of what their doing. NO EXPERIENCE and NO SCHOOLING. In the marketing team, there is no one there with a marketing degree. There are no minorities in their sales team not even one, I wonder why....


  5. Helpful (2)

    "Worked at Topcon Medical Systems as Software Engineer for two years. I enjoyed it at the time, but had to move on."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Oakland, NJ
    Former Employee - Software Engineer in Oakland, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Topcon Medical Systems full-time (More than a year)

    Pros

    Excellent benefits and a nice company to work for. Good middle management and interesting project, while it lasted. Company made excellent products but lacked the proper marketing strategy.

    Cons

    Top management did not stay more than 3 years on top and, had made many mistakes due to the disconnect with the US way of marketing. Unfortunately, it trickled down and affected employees, customers and vendors.

    Advice to Management

    Stay longer as President and/or CEO and adopt to the local community. Also, software and hardware are completely different, when it comes to marketing. Hopefully, the next round of products will be marketed in a more efficient way. Keep up the great quality of the products.


  6. Helpful (2)

    "care about their employees, but lack of motivation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biomedical Research Scientist in Oakland, NJ
    Current Employee - Biomedical Research Scientist in Oakland, NJ
    Recommends
    Neutral Outlook

    I have been working at Topcon Medical Systems full-time (More than 3 years)

    Pros

    they have good health care and other benifit for employees, they have a relavant relaxing air, and good relationship in between employees and managers

    Cons

    not much innovation or motivation, lack of personal recognition


  7. Helpful (2)

    "Human exploitation"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Oakland, NJ
    Former Employee - Technical Support in Oakland, NJ
    Doesn't Recommend

    Pros

    Cutting edge technology;
    Reasonable benefits;
    Some good people still working there

    Cons

    Poor technical support due to management's failure to understand technical demands.
    Very low pay compared to industry average;
    No career growth, unless you talk your way through rather than do even outstanding work;
    Lack of recognition for hardworking & dedicated people;
    Company is in large driven by the sales dept. and they earn the most. Engineering, tech support and production are not allowed to provide any direction in even technical matters, unless sales approves;
    Company is very political, and with a top->down approach;
    Employees are exploited and if they try to discuss problems that bother them, ultimately they're marked for elimination - everyone is very expandable;
    Most good technical talent has already left or is planning to leave soon.
    Human Resources is management's extension and cannot be trusted in reporting any problems.
    Gossip shapes employees reputation, not their actual achievements that benefit company and customers.

    Advice to Management

    Current management will not appreciate nor understand any advice. For years they've been worrying only about coping with picking up support calls, not understanding anything required to resolve those calls. You cannot manage people in technical teams properly unless you have enough technical skill to understand their daily work demand, and only then you can successfully understand boundaries and create appropriate strategies. Reports and statistics are only as good as the people doing them, and in Topcon, some people in operations and management responsible for reporting technical progress do very dry statistics that don't reflect reality which includes dynamic changes and human factor. Management is so withdrawn and above everyone, they cannot learn to recognize strengths and weaknesses of individual employees to properly utilize them. Management doesn't care to investigate any controversial claims, but take for granted what the hear and label employees based on limited contact and gossip. Some managers are known to place blame for their incompetence on their subordinates (finding scapegoats).

  8. Helpful (1)

    "stable good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, NJ
    Current Employee - Anonymous Employee in Oakland, NJ

    Pros

    Overall family culture in the company; relatively good compensation for the similar position; relatively good job security, and nice colleagues and supervisor; nice new building that accommodates the whole company in a very nice area;

    Cons

    long commuting, so so vacation package, somewhat lack of growth opportunities, less than satisfactory communication between management and employees, projects management can be better

    Advice to Management

    Improve the communication with employees; boost moral and make employee proud of their job and the company; more granularity for promotion/compensation raise based on fairness and performance


Showing 8 of 19 reviews
Reset Filters